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Best Western Pony Soldier Inn & Suites

Booking.comUS$ 139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,214 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
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Valencia, United States
Reviewed 2 days ago NEW

This hotel is fine for a one night stay. Breakfast room is in the pool building across from the hotel. Breakfast was fine and just as expected. Good location if entering the Grand Canyon from the east side, which is much better than the drive from Williams, AZ. Request a lower room if stairs are a problem. No elevator. Tons...

Review collected in partnership with Best Western
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Helpful?
Thank X4941IJdonnak
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thank you for your recent stay. We’re happy to hear that your experience matched expectations for location, breakfast and value. Next time your travels bring you to Flagstaff, we look forward to welcoming you. Enjoy the season! Best, Scott, GM

North Bend, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This hotel was pleasing to look at outside and inside. It had all the necessary items, Microwave, coffee maker, good coffee in the packages, a bedside clock , a TV and a refrig. The refrig did not freeze a cold pkg overnight, but was cold. Room was on small side but had two beds. It also had a shower cap,...

Review collected in partnership with Best Western
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Thank eharshman3278
About Hotel's Favourite Review
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thank you for your recent stay! We’re glad to hear that you enjoyed the aesthetics of the hotel along with the important amenities offered. For next time, keep in mind that in addition to our traditional rooms, we offer suites. That can give you a little more room to stretch out and is great for longer stays or families. Look...

Reviewed 4 days ago NEW

Good choice if you need to be in the area and this meets your budget. As noted elsewhere, an older hotel but well maintained. Not a "destination" (long drive to Canyon and other local attractions) but a good option while on route. Would stay again.

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Helpful?
Thank Steve A
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thank you for recommending Pony Soldier. We’re a great spot for those passing through Flagstaff and also those here to see our beautiful Northern Arizona sights. You’d be surprised by how many people would rather just day trip to the Grand Canyon and Sedona while staying in a larger town with more to offer. We happy to note you considered...

Tallahassee, Florida
Reviewed 4 days ago NEWvia mobile

Stayed here before and new this was a good place to stay. Not expensive. Rooms a tad small, but who's staying in their room all day. Great breakfast is part of the package rate. Fast checkin. Friendly staff.

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Helpful?
Thank Jack C
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thanks! We’re always delighted to hear from our valued loyal guests and I’m happy you experienced our signature friendly service. Please don’t hesitate to look into our suites next time if you want a little more space to stretch out. You can call us direct or search our website. Remember, the best rates can always be found when booking direct....

Georgetown, Texas
Reviewed 5 days ago NEW

Nice suprise....not what it appears from the road. Room size was great. We had a king room which turned out to be a king suite with a lining area and a bedroom area. Two tvs and two separate bathrooms. A little older but well cared for. I'd do this stop again.

Review collected in partnership with Best Western
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Helpful?
Thank William E
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thank you for letting others know you were pleasantly surprised by the quality of our inn. Expectations exceeded lets us know we’re on the right track! Over the last year and a half we’ve completed several interior updates to include room furnishings and carpet. We also totally renovated our breakfast room and revamped the menu. We hope you’ll always consider...

Lomita, California
Reviewed 1 week ago

What a nice stay at an older Best Western. Looking at some not so good reviews on the net I almost did not book at the Pony Soldier, I am glad that I stuck with Best Western. It is located on Old Route 66 on the east side of town and was easy to find. The motel has been around...

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Helpful?
Thank 707clayg
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Greetings, and thank you for taking the time to review your recent stay with us. I’m happy you were pleasantly surprised despite what some other reviewers have said-- often many take time to detail an atypical experience, but not always for the typical satisfying ones. It sounds like you enjoyed our recent upgrades as much as we have and that...

Yellowknife, Canada
Reviewed 1 week ago

Very nice hotel , friendly staff , good location. We are traveling often and try to stay at best western hotels . We always get good service and really good breakfast selection. I will recommend to my friends .

Review collected in partnership with Best Western
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Helpful?
Thank Ladislav R
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thank you for the recent stay and excellent satisfaction rating. It’s nice to know that we received an excellent rating from a seasoned Best Western member with expectations exceeded! All your recommendations are appreciated. I’m glad the breakfast hit the spot too! We hope your travels bring you back to our beautiful town. In the meantime - safe travels! Best,...

Reviewed 1 week ago

I have been in Best Western in Buffalo, San Francisco, Sacramento, Reno and Truckee. I have never encountered any problem with my stay. Though this is my first time that I have extended my stay. My first time to request to stay on the same room to save time moving my stuff to the new room. They have assisted me...

Review collected in partnership with Best Western
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Helpful?
Thank Glenn M
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

It’s such an honor to hear from a seasoned Best Western member. Thank you for recommending the Pony Soldier Inn & Suites for those seeking a clean and welcoming hospitality experience. I’m so pleased to know that our team came through in offering the ‘effortless comfort’ we strive for. We hope your travels will bring you back through! Best, Scott,...

Reviewed 1 week ago via mobile

The continental breakfast that is in the annex building across from the hotel, has the best breakfast, with a wide variety of choices like I have ever seen. The services were handled completely and competently by Dyanne Beach The you Pony soldier and Dyanne!

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Helpful?
1Thank lonni s
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

You are most welcome! It was a pleasure having you as our guest and I’m delighted to hear that the complimentary breakfast and team left a great impression. Dyanne will receives special recognition for exemplary hospitality. We look forward to welcoming you back! Best, Scott, GM

Scottsdale, Arizona
Reviewed 2 weeks ago

Lots of glass and an interesting roofline make this 1960s Route 66 motel more interesting than many of the other older properties in Flagstaff. The motel y is nicely maintained and the rooms have a contemporary look. The beds and linens are comfortable. There is an enclosed pool and spa that opens to a nice pool deck. You want an...

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Helpful?
Thank arizonaroadie
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review

Thank you for the eloquent description of our property! I’m so pleased to hear that the design was appreciated along with the little touches and renovations we’ve done. It sounds like not only was your stay comfortable, but enjoyable for your eyes too! We look forward to welcoming you again. Best, Scott, GM

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access

Additional Information about Best Western Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Price Range: ₹ 7,687 - ₹ 16,407 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Pony Soldier Inn & Suites staff and other travellers.
9 questions
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Knoxville, Tennessee
6 months ago

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Questions? Get answers from Best Western Pony Soldier Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the first floor rooms in the low 100s, near the lobby, doors to indoor room entrances and close to the breakfast room.”
  • Two queen beds went for close to $100 on a Friday night in early May.
arizonaroadie, 7 May 2017 | Read review
“Request non train side.”
Lemonlavacustardcake, 16 Apr 2017 | Read review
“quieter rooms are further from the road.”
andrewrZ2618RG, 9 Apr 2017 | Read review
“Rooms at the back are quieter since freight trains seem to go through Flagstaff on a continuous basis.”
138duchess64, 6 Apr 2017 | Read review
“If train noise bothers you, ask for a room towards the back of the hotel or ear plugs.”
needtogoonvacation, 30 Mar 2017 | Read review
5 of 5
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US$ 139* /night
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Prices are for 1 room, 2 adults
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