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Canyon Inn Flagstaff

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175 Reviews from our TripAdvisor Community

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There are newer reviews for Canyon Inn Flagstaff
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Showing 137: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 February 2016 via mobile

The guy at the front desk is young but knows his stuff and is very precise and efficient with what he is doing, we usually stay here but with the new manager things are looking a lot better property is looking clean, rooms are adorable, valuable and most of all amazing. The front desk is what makes us come here... More 

Helpful?
1 Thank Mikala C
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review of our property. We are happy to hear that you were satisfied with your stay. Additionally, we are glad to hear that AJ was able to make your stay with us that much more enjoyable. We hope to see you again the next time you pass through Northern Arizona! More 

Flagstaff, Arizona
Level Contributor
4 reviews
Reviewed 8 February 2016

this place was a good fit for me and the family despite having issues in the past with the managers, id say this a good place to get away and enjoy the view of the peaks . the front desk manager is good at his job and knows the business and took good care of us

Helpful?
Thank infamousg1214
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review and feedback! We are happy to hear that you enjoyed your stay with us. Thank you for giving our property another chance after previous issues with the management. We hope to see you again soon! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 February 2016

This hotel is super shady. I called and reserved a room, but never got the confirmation email I was promised. I called again a few days later to make sure my reservation was confirmed, and they had made it for the wrong day. After rereserving on the phone, I got the following "confirmation email": "hey this is aj from canyon... More 

Helpful?
2 Thank Michael S
Avery E, Public Relations Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review and feedback. I do apologize for the inconvenience you had faced over the phone when the reservation was made and for the miscommunication from our side to your side. I do want to mention that I recently took over the property and my job is to accommodate my guests and to make sure they have... More 

Travellers are raving about these Flagstaff hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 January 2016 via mobile

The staff at the check out didn't know what to do and took us about 30 min to just check in. The rooms were ok and the cleaning crew would look in the Windows to make sure no one was in the room instead of knocking on the door. I would not recommend staying here.

Helpful?
2 Thank Butters2
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your response. We would like to apologize for the issues that you faced while checking in and checking out. We have spoken to our housekeeping about the methods that they were using to verify if the room was vacant or occupied, and informed them that they should be knocking to verify if the room is occupied. However,... More 

Gilbert, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2016

When we got our room, there was long dark hair all over the floor tile and bathroom. It looked as though the room was never cleaned. Their website states "newly renovated", but I would never have guessed. The bathtub was just a thin plastic shell screwed in to the old bathtub and there was white silicon putty all around the... More 

Helpful?
1 Thank SPARCpenguin
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Dear SPARCpenguin, Thank you for your review of our property. It saddens us to hear that your stay with us was far less than satisfactory. We have addressed the housekeepers that they are not paying enough attention to detail when cleaning the rooms, and that they need to pay more attention. Our property completed its renovation in February of 2014.... More 

Nanaimo, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 December 2015 via mobile

Great location, easy to get too. The rate for 2 nights was very reasonable. The room was clean and spacious. The managers were friendly and helpful. If we are ever in the Flagstaff area and need a place to stay, this is the place.

Helpful?
Thank accommodation2014
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Dear accommodation2014, Thank you for your review of our property. We are happy to hear that you enjoyed your stay with us at the Canyon Inn. We hope that the next time you come through Northern Arizona, you choose to stay with us again. More 

Atlanta, Georgia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 31 October 2015

This was booked for a group of us by someone who must not have read the reviews. I can only say that the reviews are accurate. Our card was charged for multiple days before we even arrived - even though we had called ahead of time to pay with a specific card, for all rooms, and were told we couldn't... More 

Helpful?
3 Thank P_Larua
Avery E, Guest Relations Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review. We would like to apologize that the staff was rude to you, and the room was not maintained to satisfaction. However, we would also like to inform you that the Canyon Inn is now under new management. We hope that you may give our motel another try in the future. Thank you. More 

Level Contributor
3 reviews
Reviewed 13 September 2015 via mobile

After a reservation of 3 rooms with 2 queen beds each they only offered 2 rooms with queens and 1 with a king. The question if they did not have 3 rooms with queen beds the manager called me an a... hole and refused service. Never again!

Helpful?
Thank TopcatF4
Avery E, Guest Relations Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review. I apologize that the manager was rude to you upon check in, and did not complete your reservation correctly. In addition, I would like to inform you that we now have new management, and would hope that you would give us another try if you are passing through Northern Arizona. Thank you More 

Versoix, Switzerland
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 September 2015

We had to stay at Flagstaff for our Grand Canyon visit. I had booked the hotel months ago and when we went there, the owner I guess was saying that we are lucky to have a room because they tried to charge but my credit card that morning but it was declined. First of all, why do you try to... More 

Helpful?
1 Thank GozdeSaral
Avery E, Guest Relations Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review. We are sorry that your stay with us was not as expected, and was not in the slightest bit satisfactory. In addition, we have instructed the housekeepers to pay more attention when they are cleaning the rooms and to the towels when they are washing them. Our staff should not have been rude to you,... More 

London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2015

Upon arriving at the motel which was pre booked using Booking.com, the owners were not around to give us the keys to the rooms. They had stuck the keys on the window of the office with quite a cheery note wishing us goodnight. One of the room keys didn't work so we went to the office to fix this. Turns... More 

Helpful?
1 Thank Louise C
Avery E, Guest Relations Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your response. We would like to apologize for the way that the managers treated you. She should not have been speaking to you that way. In addition, there is no circumstance to which rudeness is appropriate, nor threatening to phone the police. Again, we would like to apologize for the way that they acted. Currently, they have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Canyon Inn Hotel is located across from the Northern Arizona University campus - within easy walking distance. Canyon Inn Hotel Flagstaff offers 24-hour services and a friendly staff. Canyon Inn Flagstaff Across Convention center NAU/downtown. ... more   less 

Additional Information about Canyon Inn Flagstaff

Address: 501 S Milton Rd, Flagstaff, AZ 86001-5419
Region: United States > Arizona > Flagstaff
Price Range: ₹ 4,035 - ₹ 7,455 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Canyon Inn Flagstaff 1*
Number of rooms: 21
Reservation Options:
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Also Known As:
Canyon Hotel Flagstaff
Canyon Motel Flagstaff
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Questions & Answers

Questions? Get answers from Canyon Inn Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only one level as it is a motel.”
 of 5 bubbles headache999, 22 Aug 2016 | Read review
“I recommend you to book another motel. The rooms are all to the street side..”
  • This is how they made our bed...
 of 5 bubbles playmusic88, 18 Jul 2016 | Read review
“Is there a good room?”
  • Grey towels
  • Disgusting tub
  • Wonky rail
 of 5 bubbles P_Larua, 30 Oct 2015 | Read review
“All rooms are on the ground floor”
 of 5 bubbles Q9666YCdavidk, 2 Aug 2015 | Read review
“They seem to rent to Contractors a lot and they get the best rooms and take up the limited parking area”
 of 5 bubbles fldnpdls, 24 Jan 2015 | Read review
5 of 5
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