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Stayed her for 1 night during our honeymoon road trip.
Old indian lady checked us in and was pretty simple, nothing special.
Room: Basic but clean. Everything worked fine, pillows, towels and bed sheets were clean.
Bathroom shower was good and plenty of...More
Thank Sammy S
Response from Nerissa M, Guest Relations Manager at Knights Inn FlagstaffResponded 3 weeks ago
Dear Sammy S,
Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. I apologize for the difficulties that you experienced regarding obtaining the receipt . I hope that you were...More
I called and canceled my room per the confirmation print out. I was charged 146.66 for 1 night, which the price for the 2 nights I booked was 124.20, or 62.00 a night. When I called the next morning to find out why, the rude...More
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1 Thank jewettrio3
Response from Tina M, Guest Relations Manager at Knights Inn FlagstaffResponded 20 April 2018
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings were not addressed in...More
Rooms were dated but cleaned everyday, the walls are thin and you have an adjoining door to another room so you can hear next door. The fridges are very noisy in room. Break fast is shocking sugary cakes and cheap bread , it is not...More
Thank David M
Response from Tina M, Guest Relations Manager at Knights Inn FlagstaffResponded 14 April 2018
Dear David M,
Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the breakfast service during your stay. Also, we are sorry for the disappointing service you received from our staff at that time....More
The rooms are retro, not having been updated for a few decades. There are modern amenities, such as a flat screen tv, microwave, and fridge, and an in-wall heat/air unit. The beds aren't too bad either.
That said, the walls are quite thin and you...More
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 6 March 2018
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want you to know that your feedback and description of your experience at our hotel is of utmost importance...More
Not a very good place. Although the proprietor is very pleasant, the stay was not. We booked a suite, but when we arrived it was “being redecorated.” We were placed in a very small room. The hotel is supposedly dog friendly, but there is nowhere...More
Thank Bob P
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 5 December 2017
Thank you for taking the time to rate our hotel. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We understand that...More