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Knights Inn Flagstaff

152 reviews
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Traveller (48)
Room & Suite (20)
Overview
  • Excellent1%
  • Very good15%
  • Average17%
  • Poor25%
  • Terrible42%
28 Jul 2017
“Way over priced for quality of room.”
7 Jul 2017
“Not Very Good”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Pets Allowed
2.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (152)Write a Review
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1 - 5 of 121 reviews
Reviewed 30 November 2017 via mobile

Not a very good place. Although the proprietor is very pleasant, the stay was not. We booked a suite, but when we arrived it was “being redecorated.” We were placed in a very small room. The hotel is supposedly dog friendly, but there is nowhere...More

Thank Bob P
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 5 December 2017

Bob P, Thank you for taking the time to rate our hotel. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We understand that...More

Reviewed 1 November 2017

We recently stayed overnight at Knights Inn during NAU family weekend. Even though we shopped for hotels early, most places were booked solid. Pretty much every hotel in Flagstaff doubles their prices for that weekend, so don't expect any bargains... I was apprehensive about booking...More

Thank DennisArizona_USA
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 3 November 2017

DennisArizona_USA, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. Your comments on how we can further improve upon...More

Reviewed 31 October 2017

When I checked out there was an additional 9% Utility fee added that was not disclosed when I made reservation. Additionally Customer Service terrible. Its like a secret to get the wifi password. Also front desk person on personal phone call at least 10 min...More

Thank Robert D
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 3 November 2017

Robert D, I apologize that you had a long wait at the desk during check-out . Thank you for your patience. I hope that you will give us another chance to change your opinion and make your stay enjoyable.

Reviewed 10 October 2017

Unfortunately, I was assigned a smoking room. My throat was pain and I caugh a lot. The room I had was very bad. The AC is very old, dusty, and not cold enough in the room. The microwave is old, and not turning. There is...More

Thank ppoonpoo2
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 11 October 2017

ppoonpoo2, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the outdated condition of the facility will be addressed accordingly. Allow...More

Reviewed 9 October 2017

This motel is a 1950's nightmare. Small cold room with a wall a/c for heater that wasn't working properly - it was filthy - that may have been why. No ventilation in the bathroom, no soap, towels that are thread bare; bed linens that look...More

Thank Judy R
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded 11 October 2017

Judy R, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Room Service
Room amenities
Microwave
Details
Price range
US$ 45 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 45 - US$ 141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (48)
Room & Suite (20)
Questions & Answers
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scordova1960
30 June 2016|
AnswerShow all 2 answers
Response from Judith A | Reviewed this property |
Did not travel with pets. Call the Hotel.
0
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Room Tips
"Ask to be as far from the main street intersection as possible. It's a busy college town."
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"Please call hotels before making a reservation."
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"Don't even try booking here."
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"Take your written confirmation with you to check in and out. The State is 6.9% and Flagstaff is 4.051%"
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