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Hilton Scranton & Conference Center

PricelineUS$ 120*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 135*
US$ 120*
Great Deal
US$ 125*
US$ 125*
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Hilton Scranton & Conference Center
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895 Reviews from our TripAdvisor Community

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Showing 890: English reviews
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denver
Reviewed 1 week ago via mobile

The front desk personnel are accommodating and friendly for our 3 night stay. The restaurant has much to be desired and is absolutely NOT worth eating in, especially for breakfast. the service is slow and the wait staff is absolutely ambivalent to any issue you may have. The omelette bar is a nice touch even with the crabby cook but...

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Helpful?
Thank jckaro
Milton, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 12 April 2017

I was a little nervous before arriving because I've seen a not-so-nice example of a flagship Hilton before, but this is Hilton done RIGHT! I used both e-check in and digital key, so technically I could have gone right to my room, but as a Gold member I wanted my breakfast voucher and needed to know a bit more about...

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Helpful?
Thank HurricaneLuke88
About Hotel's Favourite Review
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "HurricaneLuke10"! Thank you for your detailed review! This helps us to know what we are succeeding in! We are thrilled to hear that you were able to connect with Luke, Sue and Dana. They are some of Scranton's best! It is nice that you found our location to be convenient and in a perfect downtown location. Thank you for...

rochester, United States
Reviewed 2 weeks ago

A very nice hotel with excellent staff and wonderful amenities. It is pretty much in the heart of Scranton, PA. There is shopping, restarants and bar/clubs in walking distance. There are venues in driving distance and the area around the city is beautiful (hillsides, valleys, etc..)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brucewT154OO
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Bruce! Thank you for your feedback regarding your stay at the Hilton Scranton. It sounds like you had a great time exploring The Electric City! Thank you for utilizing our amenities as well! We agree, there is a lot of fun in Scranton, PA! It's great to hear that you were able to drive around and see the country...

Reviewed 2 weeks ago via mobile

My family and me stayed the weekend at the hotel on a reserved rate. Went to check out and they charge me a different rate. The manager was unwilling to give me the reserved rate even that I showed him my confirmation e-mail with the rate that I booked and still gave me the run around saying that there was...

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Helpful?
Thank krisshallowriver
Erin A, Guest Relations Manager at Hilton Scranton & Conference Center, responded to this review

Dear "krisshallowriver", Thank you for your feedback regarding our hotel. I apologize you had a challenge with your room rate. It is always our intention at the Hilton Scranton to not only meet, but exceed each guest's expectations. Without any specifics, it is hard for me to research your problem. Many times, when rooms are not booked directly through Hilton...

Reviewed 2 weeks ago

On a trip to Baltimore from Boston we decided to bypass NYC. Hence the stop in Scranton. We we stopped for a room with no reservation or call ahead and were treat great by the desk clerk Feliex. Will try to return.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 974arthurb
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Arthur! Thank you for 5 stars! We are so glad Felix contributed to your wonderful experience here at the Hilton Scranton. It always pleases us when we are able to accommodate new guests last minute! We appreciate you choosing to stay with us as we know you have other options. Additionally, thank you for taking your time to share...

Modesto, California
Reviewed 3 weeks ago

Standard business hotel. Comfortable bed, good wifi, and basic amenities. Breakfast was good with cook-to-order omelette bar. Good location within easy walking distance to several restaurants and bars.

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Helpful?
Thank Wineman49er
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "Wineman49er", Thank you for taking your time to review us! We are thrilled you enjoyed our amenities and omelet bar! The entire team takes tremendous pride in the quality of our product, and I will pass along your accolades. If you grant us the pleasure to host you again, please feel free to let us know what we can...

Baltimore, United States
Reviewed 3 weeks ago

Great location, right downtown and accessible to everything. Its a great facility. The staff was friendly at the same time with class. Lobby is a bit disjointed but not an issue, very open and comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jamescF848GC
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi James! It is always great to hear when our guests take advantage of our downtown location! The Electric City has so much to offer. It makes our entire team very happy to hear you had a great experience here at the award winning Hilton Scranton & Conference Center! We take tremendous pride in the product, and service we provide...

Reviewed 3 weeks ago

Stayed at this hotel several times, and, overall decent hotel. However, ran into extremely poor customer service experience - rude, confrontational, hostile parking attendant. If this is the first impression of a hotel, it's also the last. I won't be back. Front desk was not helpful, manager did not respond to the feedback. Save yourself the trouble and find a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q919IIthomaso
Erin A, Director of Conference Services at Hilton Scranton & Conference Center, responded to this review

Good Morning "Q919IIthomaso", Thank you for your comments and your continued patronage of our hotel. We pride ourselves on not only meeting, but exceeding guest service. We certainly did not this time around. I do want you to realize we can Do It Right and that we do greatly appreciate our HHonors members. Please, if you will, contact me directly....

Syracuse, Utah
Reviewed 3 weeks ago

Wonderful place to stay for business and relax at night. Great exercise room, pool and hot tube. The food was priced fairly and the staff was wonderful. They picked me up at the airport and shuttled me back after delightful stay

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kena93
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi "kena93", Thank you for taking the time to review us! We are delighted to hear that you had a relaxing stay at our property during your business trip. It pleases us that you enjoyed our fitness center, pool and hot tub. Our chef is greatly complimented by your comments regarding his work. And it is our pleasure to shuttle...

Delaware
Reviewed 4 weeks ago

We stayed for a convention we worked recently, everything was fine, no real complaints other than they need to properly staff the bar/restaurants on the property. It's like this every year we work the convention.....if they just remember that the tattoo convention requires a few extra servers and keeping the kitchen open later I would give them 5 stars.

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Helpful?
Thank Margo W
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Margo! Thank you for your helpful feedback. We are always so happy to host you all for The Electric City Tattoo Convention. Your note has been passed along to the appropriate department and is appreciated. You make a great point and next year our award-winning team will take our service to the next level. Thank you for choosing to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 

Additional Information about Hilton Scranton & Conference Center

Address: 100 Adams Ave, Scranton, PA 18503-1826
Region: United States > Pennsylvania > Scranton
Price Range: ₹ 7,367 - ₹ 14,024 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Scranton And Conference Center
Hilton Scranton Hotel Scranton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Scranton & Conference Center staff and other travellers.
12 questions
Ask a question
6 months ago
Florissant, Missouri
over a year ago
Cohoes, New York, United States
17 days ago

See all questions (12)

Questions? Get answers from Hilton Scranton & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the Hilton Honors App to e-check in and not only select your room, but also use your phone as a Digital Key!”
  • View from the 7th floor.
  • View from the 7th floor.
  • King bedroom
  • View from the 7th floor.
  • King Bedroom
  • In room robes!
HurricaneLuke88, 12 Apr 2017 | Read review
“We has a king deluxe with a living room area - very nice and comfortable.”
Parrothead66, 8 Jan 2017 | Read review
“Make sure to ask for exactly what you like in a room. Our experience was that they will bend over backwards to supply it.”
terrig652, 28 Nov 2016 | Read review
“the suite is really big - especially if you are going to be in town for a few days.”
X5887TLbobh, 28 Nov 2016 | Read review
“If views matter, ask for something on the front of the hotel, otherwise you will overlook some sort of generator units.”
MarkLaurel, 18 Sep 2016 | Read review
5 of 5
Priceline
US$ 120* /night
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TravelocityUS$ 125
Orbitz.comUS$ 125
HotelsClickUS$ 135
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Prices are for 1 room, 2 adults
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