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I'm a Gold Marriott member. Stay in all types of Marriott properties. This Fairfield is totally fine, not the newest property but not bad at all. Clean, well maintained every time I've stayed there. The staff is very professional too. The location is good as...More
The people were very helpful, clean and neat. Tiffany, checked us in and did a marvelous job. The facility was very clean and orderly. Our room was well kept.
Good Experience. The breakfast was more than satisfactory
We were visiting our son at college and thought a Mariott property would be good--Wrong! Worst place I've ever stayed.
Our room smelled and housekeeping never tended our room over our 2 night stay. We will never stay here again.More
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 3 weeks ago
Hello Ms. Tempel,
I want to sincerely apologize about your recent stay at our property as it is unacceptable that you room was not serviced over your 2 night stay. I have relayed your feedback to our entire team to ensure this does not occur...More
Don't stay here. The property is worn and dirty. I felt as if I was staying in a Motel 6, not a Marriott property. The furniture looked as if it was from the '80s and there was so much dust on the lamp and dresser...More
Response from Holly B, Front Office Manager at Fairfield Inn ScrantonResponded 19 August 2017
I apologize for the problems that occurred during your stay here at the Fairfield Inn. I understand how upsetting this was for you. Thank you for bringing these issues to our attention. I will pass on your concerns to my Housekeeping Manager so...More
This was our first experience staying at a Fairfield Inn and most probably our last. The hotel is old and the rooms are in need in of an update with a new and fresh look. Our room was not vacuumed before we arrived, as there...More
Management response:Responded 14 August 2017
I am very sorry for the negative experience at the Scranton Fairfield Inn. While we may be in need of a renovation (unfortunately, we are unable to control this), we do pride ourselves in our clean rooms and great service. I am very sorry we...More
US$ 99 - US$ 145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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