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Fairfield Inn Scranton

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Traveller (33)
Room & Suite (8)
Traveller (33)
Room & Suite (8)
Dining (2)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Public Wifi
Laundry Service
Non-Smoking Hotel
Heated pool
Indoor pool
Dry Cleaning
Multilingual Staff
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Suites
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
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296Reviews
47Photos
1Q+A
33Room tips
Traveller rating
  • 78
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  • 28
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I visited this location on a USAR drill weekend and the staff was very courteous and was completely prepared for my tax-exempt requirements. The Assistant Manager was VERY pleasant and had the keys and parking passes ready to go on our arrival. She also emailed us our receipts in
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Response from KaleyGM, General Manager at Fairfield Inn Scranton
Responded 1 week ago
Thank you for your feedback regarding your recent stay with us. We greatly appreciate your kind words regarding Holly, our Assistant General Manager. I will pass your comments on to her as it is nice to hear our guests think as highly of her as our team does! We value your business and cannot wait to see you again at the Fairfield Inn Scranton!
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I have stayed at this property 3 or 4 times within the past 12 months. It's your standard mid/lower range hotel (Marriott Property) which includes buffet breakfast with the room rate. Buffet Room is a bit cramped but adequate with adequate food choices. Rooms are comfortable but
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Response from Holly B, Manager at Fairfield Inn Scranton
Responded 1 week ago
Thank you for your feedback. I apologize for the noise from the team. I would be happy to waive the parking fee from this stay since you were not aware of our company's new policy. Please contact the hotel so that we may take care of this for you. My name is Holly and I am the Assistant General Manager. If I am not here when you call, Melinda the front desk agent will be able to assist you. The number is 570-346-3222.
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I have stayed at this property whenever I am in the Scranton area (i.e., numerous times over the years) including most recently over Thanksgiving. The staff was friendly and helpful, the rooms were clean and the heater worked well. While this is not a luxury hotel, it serves it
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Response from KaleyGM, General Manager at Fairfield Inn Scranton
Responded 1 week ago
Thank you for your feedback regarding your recent stay with us. We are happy that you enjoy staying with us when you are traveling through the Scranton area. We cannot wait to see you again!
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+7
I stay in hotels 45 weeks per year. I prefer Marriott properties. This place should not be a Marriott property. It is run down and worn out.
Starting with the parking lot. It is chopped up and crack. It snowed on Friday, I arrived on Sunday and it was still not plowed.
The lobb
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Response from KaleyGM, General Manager at Fairfield Inn Scranton
Responded 3 weeks ago
Thank you for your feedback regarding your recent stay with us. I apologize about the older decor throughout our property. We do our best to maintain the highest level of cleanliness even though we are an older property. We are happy to announce that we are receiving a full renovation in 2019 so we hope you will come back to enjoy our new property. Please feel free to contact me at 570-346-3222 if you would like to discuss the matter further. We value your business and hope to have you stay with us again.
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Long black hairs in the shower, and the room was dusty. I won't stay here again and feel hesitant about any others in this chain. I will stay with Courtyards or Hampton Inn. The 10 dollars to park in their surface lot was annoying, too.
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Response from KaleyGM, General Manager at Fairfield Inn Scranton
Responded 3 weeks ago
Thank you for your feedback regarding your recent stay with us. I sincerely apologize about the lack of cleanliness in your guest room and will educate our team of your comments so this does not occur again. Please feel free to contact me at 570-346-3222 if you would like to speak further about your stay. We hope to have you stay with us again in the future.
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12
Does your pool area have a jacuzzi or just a pool?
Just a pool
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"beware of the smells.... could be any room!"
"We were happy with our room on the first floor."
"Go to another hotel."
"We always request a lower floor for no other reason than it's quicker to get our baggage in and out of the building."
"When going to Scranton pay a little extra and stay at the Hilton."
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PRICE RANGE
US$ 89 - US$ 131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
scranton fairfield hotel dickson cityfairfield dickson cityfairfield inn dickson cityscranton fairfield inndickson city fairfield inn
LOCATION
United StatesPennsylvaniaScranton
NUMBER OF ROOMS
81
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