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Residence Inn Scranton

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Residence Inn Scranton
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144 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Scranton
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Showing 142: English reviews
Virginia
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 18 August 2015

This is a cookie cutter hotel located down the street from Scranton's mall. Its located smack dab in the midst of a national chain wasteland lacking any charm whatsoever. But that's to be expected I guess. A breakfast buffet of sorts is included and the offerings included the expected overcooked eggs and microwaved sausage patties, hissing merrily away in their... More 

Helpful?
Thank Griller333
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Griller333, Thank you for your feedback and your stay with us at the Scranton Residence Inn. My team strives to provide a great experience to all guests and our super friendly breakfast hosts are very passionate about their work. We hope to welcome you back to the Scranton area again. More 

Charlotte, North Carolina
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 August 2015

We were traveling with dogs and this was a hotel that gave us a little space and allowed dogs. We had a one-bedroom suite which was comfortable and clean. Decor was a bit tired but nothing to complain about. Staff was friendly. Relatively easy to get off and on the highway--not much in the area but we were just there... More 

Helpful?
Thank Maybeinerror
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Maybeinerror, Thank you for your review. We are glad you and your dogs enjoyed your stay and our friendly team! We hope to welcome you back in the future. More 

Houston, Texas
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2015

I was on the 2nd floor in a middle of the hall room, my least favorite location, but the room was still comfortable and had everything I would expect from Residence Inn. I was only there for 1 night so I did not get a chance to test out the exercise facilities. Breakfast was great as it should be at... More 

Helpful?
Thank mehtravels
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear mehtravels, Thank you for your kind review and we are truly happy you enjoyed your stay at our Residence Inn by Marriott. We look forward to welcoming you back in the future. More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2015 via mobile

A very nice studio room with kitchen, sofa eat in table, king size bed with a/c that works. What more can you ask for. Reasonably priced or u se your Marriot rewards points. Room has a sofa bed for 2.

Helpful?
1 Thank Mark T
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Mark T, Thank you fro your kind feedback regarding your stay at the Scranton Residence Inn by Marriott, I'm truly happy you enjoyed your room and our location. We hope to welcome you back in the future. More 

Long Island, NY
Level Contributor
124 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 June 2015

We stayed here two nights this past weekend. The staff was helpful and attentive. Breakfast was good with a decent selection. Food was hot and well stocked for the duration of the breakfast time. Our first room had a really bad fried food smell to it and we moved to room 213. The rooms looked like they were getting a... More 

Helpful?
Thank Jude R
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Mark T, Thank you for your feedback, we are truly pleased that you enjoyed your room and our location. We want our of our guests to feel the comforts of home. We hope to welcome you back in the future. More 

Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 June 2015 via mobile

We stopped here on our way to Montreal from DC and it was a convenient point a little less than halfway. Thers an indoor pool, room was comfortable and service was friendly. Located next to a mall so there were several dining options close by.

Helpful?
Thank emilyl32
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear emilyl32, Thank you for review, we are very happy you enjoyed our hotel and services. We hope to choose to stay with us again when passing through our area. More 

Boston, Massachusetts
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 June 2015 via mobile

The pros, it was fairly clean. The cons, the staff ranged from excellent to incompetent. The hotel looked dated and tired. The lobby, hallways and rooms need renovating. It's not well located but is nicely landscaped. There are other better options in the area.

Helpful?
Thank barinr
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear barinr, Thank you for your stay and feedback. I'm glad you have found your room to be clean but please know that I have shared your review with my team as a training exercise. We hope that you would give us another try in the future. More 

Clarksville, Tennessee
Level Contributor
129 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 June 2015 via mobile

This hotel is in a good location, once you find it. It is very easy to miss the turn for the hotel, go past it, and then have to pull into a shopping center to get turned back around. The room was clean and the bed comfortable. The staff was not up,to,the level I have come to expect at Residence... More 

Helpful?
Thank HJK13
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear HJK13, Thank you for your feedback regarding our Residence Inn by Marriott. Please know that we have reviewed you comments as a tool with our team. We look forward to welcoming you back in the future. More 

Galloway, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2015 via mobile

We love Marriott's smoke free policy, so they are our go to hotel when traveling. There was one issue with this stay and that was a dirty pillow case on one of the pillows. Yuck! It smelled like dirty hair. Everything else was good.

Helpful?
Thank Cathie G
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Hi Cathie G, Thank you for your loyalty to Marriott. We love that you are happy with the non smoking policy at our hotels. We hope to welcome you back in the future. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2015 via mobile

Paper thin walls.. Could hear perfectly the conversation in next door room. Incredibly loud traffic noise from nearby highway. Bathtub had all the enamel worn off and was brown in large patches. Old old old. Shame on Marriott for not requiring a reno of this place. Do not stay here unless you are desperate.

Helpful?
Thank Andrya S
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Andrya, Thank you for your review please know that we strive to maintain all Marriott Standards and have audits to ensure this. We hope you continue your loyalty to Marriott and look forward to welcoming you back in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Discover award-winning service and convenience at the favorite extended stay hotel- the Scranton Residence Inn! Our superior location is only a few miles from major highways and over 50 restaurants, shops and entertainment destinations. In addition, our hotel is in the heart of Northeastern PA's Oil and Gas region and only minutes from many healthcare facilities including CHS, Geisinger, TMG, and Allied. You'll feel right at home with complimentary perks that include daily hot American breakfast buffet and a social hour three nights a week featuring light fare with beer and wine. Guests enjoy access to our 24-hour fitness and business centers, indoor pool, and grocery shopping service. Our spacious suites feature fully equipped kitchens and free Wi-Fi. We're pet friendly, too! Are you a frequent Marriott guest? Take advantage of the exclusive Marriott Rewards Program. Whether traveling for work or play, make the smart choice of extended-stay hotels in Scranton, PA - Residence Inn by Marriott Scranton. ... more   less 

Additional Information about Residence Inn Scranton

Address: 947 Viewmont Dr, Scranton, PA 18519-1663
Region: United States > Pennsylvania > Scranton
Price Range: ₹ 7,592 - ₹ 11,490 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Scranton 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Scranton Hotel Scranton
Residence Inn Dickson City
Dickson City Residence Inn
Scranton Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Scranton staff and other travellers.
1 question
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Hamilton, Ohio
5 months ago

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Questions? Get answers from Residence Inn Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms away from highway are quieter”
 of 5 bubbles BobSClinton, 7 Oct 2016 | Read review
“On the ground floors, the views are limited.”
 of 5 bubbles Q3508ZVwilliams, 5 Oct 2016 | Read review
“Request a room away from the highway”
 of 5 bubbles S4841ZBwaynes, 11 Sep 2016 | Read review
“Stay away from the elevators and the rooms close to the stairways. People tend to be louder in those areas.”
 of 5 bubbles EEKlectic, 8 Aug 2016 | Read review
“It helped to be away from the pool during the summer. It stays open till midnight.”
 of 5 bubbles johnmN2530LY, 10 Jun 2016 | Read review
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