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Springfield Marriott

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325 Reviews from our TripAdvisor Community

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There are newer reviews for Springfield Marriott
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Showing 321: English reviews
Missouri
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 October 2016 via mobile

Great hotel! This is my second year staying here for a conference. Wonderful clean rooms, great service and a good restaurant. The location is right off of I-91 so it is very handy but a little noisy if you are on the side with the highway. BUT the hotel staff thought ahead and provided a white-noise machine in the room.... More 

Helpful?
Thank familyoffiveMissouri
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for staying with and for sharing your feedback. It’s always nice to read a review from a repeat customer and I will share your comments with our team. Thanks again and we look forward to your next visit. More 

Yonkers, New York
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 September 2016

I stayed at the hotel for a wedding I was attending- the banquet hall was very nice with both indoor and outdoor facilities. It was a big wedding and the venue was able to accommodate everyone. The food was good, but the service seemed to be rushed. They were serving coffee and cake by like 9:30 PM. The room we... More 

Helpful?
Thank Tiorys
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your positive feedback about the Springfield Marriott and the wedding you attended. We will certainly share your feedback with the team. We hope you continue to choose Marriott for your travels. Thank you again. Lisa Novelli Senior Manager, Guest Experience More 

Durham, NC
Level Contributor
246 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 25 September 2016 via mobile

I stayed at the Marriott for a business event that the hotel was hosting. Both the event and my stay were excellent. The banquet staff were fabulous. Jay was great. He made sure the food each day was set and that all of our AV needs were met the beginning of each day. Our event went off with very few... More 

Helpful?
Thank aboyer8
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your positive comments about the Springfield Marriott hotel and our banquet team! We will be certain to share your feedback with the team and recognize them for their efforts. Thank your choosing Marriott when you travel and look forward to your next visit to Springfield. Lisa Novelli Senior Manager, Guest Experience More 

Irvine, California
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2016

so it's a nice city hotel, with the usual expensive city parking. It does show some wear but overall it is nice. Only one coffee packet in the room seemed kind of odd, but they serve starbucks in the lobby. the bars are nice, and the lobby is nice.

Helpful?
Thank Susan R
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your positive comments about the Springfield Marriott. We appreciate your business and thank you for choosing Marriott. Lisa Novelli Senior Manager, Guest Experience More 

Boston, Massachusetts
2 reviews
Reviewed 18 September 2016

Hotel is just "OK" - parking is easily accessible, but getting into the garage is height limited so if you've an SUV - pass on this hotel. Our room was OK, but it felt like an upgraded Holiday Inn room - definitely not a typical Marriott room. The bathroom was EXTREMELY small. Housekeeping left a rubber glove under the hand... More 

Helpful?
Thank JoeTravel1
Bill H, General Manager at Springfield Marriott, responded to this review

Dear Traveler, Thank you for staying with us and for providing your feedback. Please accept my apologies for the glove that was left behind by our housekeeper. Please be assured that we will share this oversight with our housekeeping team. More 

Travellers are raving about these Springfield hotels

Milton
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 September 2016 via mobile

It's not the nicest but it's not the worst either. To be honest, it could be improved substantially by a good elbow scrubbing and better communication. The pool filters looked gross (a dab of paint) and the pool area in general hadn't been kept up with. I love the architecture of the space, it just needs a little TLC. Our... More 

Helpful?
Thank Stahlko
Bill H, General Manager at Springfield Marriott, responded to this review

Dear Traveler, Thank you for staying with us and for providing your feedback regarding the pool area and the room you occupied. Please accept my apologies for any inconvenience you encountered. I will share your observations with our engineering and housekeeping so the areas mentioned can be inspected and addressed. I hope you will continue to use Marriott Hotels as... More 

Boston, Massachusetts
Level Contributor
84 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 September 2016

We stayed here this past weekend . Very easy in and out very easy parking on level ( C ) and access right to the hotel elevators ! The rooms are clean and well kept .Great pool area and there are two restaurant's in the Hotel for easy dinning or venture out to a local restaurant ( I recommend the... More 

Helpful?
Thank paul m
Lisa N, Manager at Springfield Marriott, responded to this review

Thank you so much for your recent stay at the Springfield Marriott. We appreciate your positive feedback about the hotel. Thank you again and we hope that you will continue to choose Marriott for your travels. Lisa Novelli Senior Manager, Guest Experience More 

Atlanta, Georgia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 September 2016

This Marriott has a nice club level lounge and the restaurant staff were helpful and very pleasant. The rooms however look like they have not been updated in this century. The bedding is old and pilled, the carpet in the room in unstretched, wavy and dirty. Definitely a place you don't want to remove your socks. Please also be aware... More 

Helpful?
Thank J G
Lisa N, Manager at Springfield Marriott, responded to this review

I appreciate the time you took to reach out and inform us of your concerns. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stays with us. We do appreciate and value your positive comments about the restaurant team. We will certainly look into with our... More 

Peoria, Arizona
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 September 2016 via mobile

Great price, reasonable room, good service, nice restaurant, great food, convenient location, helpful staff. Parking is difficult to find and is managed well by Marriott. Clean rooms, visible security.

Helpful?
Thank Wes Q
Lisa N, Guest Relations Manager at Springfield Marriott, responded to this review

Thank you so much for recent stay and your positive comments regarding restaurant, staff service and overall hotel experience. We look forward to seeing you again soon at the Springfield Marriott. Lisa Novelli Senior Manager, Guest Experience More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016 via mobile

There are so many great things about this hotel and the staff there. I don't know where to start. Check in was fast. They helped me with every single requests. The room was very clean, comfortable bed, and with wonderful view of the city.

Helpful?
Thank Danier V
Bill H, General Manager at Springfield Marriott, responded to this review

Thank you for staying with us and for sharing your review. I appreciate your positive comments and will share them with our team. We look forward to your next visit when your travels bring you back to Western MA. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Springfield Marriott hotel, near I-91 and I-90, is ideal for family vacations, business trips, and leisure travel. This Springfield, MA hotel is located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield, MA hotel, the Springfield Marriott offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more   less 

Additional Information about Springfield Marriott

Address: 2 Boland Way, Springfield, MA 01115
Region: United States > Massachusetts > Springfield
Price Range: ₹ 8,659 - ₹ 13,842 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Springfield Marriott 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Marriott Springfield Hotel Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Springfield Marriott staff and other travellers.
3 questions
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Montgomery County, Pennsylvania, United States
5 months ago

See all questions (3)

Questions? Get answers from Springfield Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1006 was quiet, well appointed and comfortable”
 of 5 bubbles JudyK288, 24 Nov 2016 | Read review
“Try staying away from elevators”
 of 5 bubbles HorseLady5580, 19 Nov 2016 | Read review
“Consider taxes and parking in your total costs. West side rooms have nice views of the Connecticut River and the Eastern States Exposition.”
 of 5 bubbles Mitigwa201, 1 Nov 2016 | Read review
“I liked being on a high floor.”
 of 5 bubbles Chaucerian, 30 Oct 2016 | Read review
“Convenient off of highway, but ongoing area construction makes getting in here a chore.”
 of 5 bubbles JoeTravel1, 18 Sep 2016 | Read review
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