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La Quinta Inn & Suites Springfield

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508 Reviews from our TripAdvisor Community

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Showing 494: English reviews
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Reviewed 3 days ago NEWvia mobile

This hotel was reasonably Priced. Very Nicely decorated. Very clean room and bathroom . Good location. Close to restaurants shopping and amusements. Front desk very helpful. Good atmosphere. The Housekeeping staff was very accommodating. The Beds were comfortable. We asked for extra towels , pillows and blankets and were accommodated immediately by the helpful staff.

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Helpful?
Thank Joyce F
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016 via mobile

We stayed here three nights for a two days adventure at six flags. I wasn't sure what to expect because the reviews were so mixed. We arrived here after being on the road 11 hours. The staff was friendly and welcoming. We got a room key for a corner room on the ninth floor. It was a simple very clean...

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Helpful?
Thank Mjmmom
About Hotel's Favourite Review
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate you taking your time to share this wonderful review with us, thank you! It is very rewarding to know you were satisfied with our product, service and amenities, such as our Brightside breakfast you've mentioned. Thank you again for sharing your experiences, please come visit us again soon at La Quinta Inns & Suites Springfield!

London, United Kingdom
Reviewed 6 days ago NEW

I stayed in room 118 on the ground floor at the back of the property for two nights so it was very peaceful. There were two queen beds in a good sized room with big windows spanning the whole width of the room so it was very light and bright. The bed was very comfortable. The room was very clean...

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Helpful?
Thank soosoo888
Cabot
Reviewed 1 week ago NEWvia mobile

My family stayed here when we were going to Six Flags. There are 6 of us and the room was perfect for us. The bathroom needs updating. When we asked for extra pillows and towels the first night we were told we could have the towels but they are out of pillows. We made due. The pool was not super...

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Helpful?
Thank LoraJ1979
Dover, New Hampshire
Reviewed 1 week ago

Always stay here when I am at dog shows.. Best staff, clean room. Rooms are always clean, very dog friendly. Would be nice if other patrons with dogs picked up after them. I handed out a lot of poop bags!

Review collected in partnership with La Quinta
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Helpful?
Thank dianasF1415RY
New York City, New York
Reviewed 1 week ago

This was my second time staying in this hotel. If noise is not an issue for you, then this is not a bad hotel. It's clean and nicely decorated. The bed was comfortable. The staff is friendly and helpful. But the walls are so paper-thin that I could hear the pings from a cellphone next door getting text messages. There...

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Helpful?
Thank Margaret D
Georgetown, Massachusetts
Reviewed 1 week ago via mobile

The hotel is newly renovated. Our room was ready when we arrived. A little skimpy on towels but we were able to get more. Room stocked with 3 towels for a reservation for 4 people. The beds were comfortable. The bathroom was on the smaller side, but clean. The kids loved the pool & game room. Breakfast was ok -...

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Thank ajjegreenfield
Boston, Massachusetts
Reviewed 1 week ago

Modern clean hotel off highway exit, not near restaurants, walls very thin, you can hear the conversation in the next room as if they were in yours. Otherwise, good price including breakfast, pool and exercise equipment room

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Thank Ed S
Houston, Texas
Reviewed 2 weeks ago via mobile

Hotel was everything it needed to be for our short trip. Room would have been too small if we were staying more than 2 nights. Breakfast was surprisingly good. Walls are too thin! Our neighbors were noisy which isn't the hotels fault but we slept with the TV on to drown out the noise. Beds are comfy. Bathroom a little...

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Thank EricaJ0813
Los Angeles, California
Reviewed 2 weeks ago via mobile

First, the good attributes of the La Quinta Hotel of Springfield: the bed was very comfortable, the room’s photographic artwork was nice/tasteful, the room was large, the mini-fridge and microwave were handy, no musty or bad smells in the room, the free breakfast was very adequate. The desk staff personnel were helpful but definitely not award winning. Now, unfortunately, the...

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4Thank EKC_LA_CA
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Springfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. Rest assured we are doing everything we can to improve...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 

Additional Information about La Quinta Inn & Suites Springfield

Address: 100 Congress Street, Springfield, MA 01104-3461
Region: United States > Massachusetts > Springfield
Price Range: ₹ 6,673 - ₹ 10,949 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 208
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Springfield staff and other travellers.
15 questions
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Linwood, North Carolina
3 months ago
9 months ago
Marion, South Carolina
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the back of the hotel as it will be quieter than the front which overlooks the car park so you will hear comings and goings”
soosoo888, 17 Apr 2017 | Read review
“Stay away from rooms near the elevator bank. They won't tell you at check-in so be sure to ask.”
274margaretd, 11 Apr 2017 | Read review
“Ask for a higher floor away from the highway and elevator lobby.”
BestDeal, 2 Dec 2016 | Read review
“The corner suites have great light and a good amount of room”
heidibZ1615VN, 29 Oct 2016 | Read review
“Don't be anywhere near the elevator or ice machine and at the end of the hall so that you don't hear people walking in the halls.”
JudyK833, 30 Jul 2016 | Read review
5 of 5