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Holiday Inn Express Saugus (Logan Airport)

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Holiday Inn Express Saugus (Logan Airport)
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562 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Saugus (Logan Airport)
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Showing 547: English reviews
San Jose, California
Reviewed 12 November 2014

Stayed here in October. The staff was friendly enough. Rooms were clean & had a fridge. Shuttle service was great. The afternoon to midnight driver was very friendly & helpful. They had a great breakfast selection. Would stay here again if passing through Boston Logan.

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Helpful?
Thank caligal7
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear caligal7, Like yourself I look forward to your next trip to our side of the country. I am pleased you found one of our drivers to be friendly and helpful. Them along with the rest of the staff make the biggest difference to our guests. Always delivering great service is what our staff strives for. I thank you for...

Lady Lake
Reviewed 12 November 2014

Good Hotel, comfortable, good shuttle service to and from the airport. Free parking for up to 2 weeks of travel. Reasonable rate, If were to travel from Boston to Europe again, we would stay at this hotel again. Breakfast was included and very good.

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Helpful?
Thank Leo C
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Leo C, I am pleased you enjoyed your stay with us. Taking advantage of our park and fly packages which include the hotel room and parking make it a great value and money saver for our guests. Our location make us a better economical choice as we are about 15-20 minutes outside the city as well as the airport....

Amherst
Reviewed 10 November 2014

Check in was quick - we were placed on a smoking floor but staff were quick to change our room even though they were sold out that night. We were going to a concert at TD Garden and didn't want to find a parking place for our vehicle in that area - the front desk staff searched an easy way...

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Helpful?
Thank Elizabeth J
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Elizabeth J, Thank you for your review of your recent stay with us. I hope you had a great time at the concert in Boston. I am glad the staff was able to help you in finding an easy way to get into the city thus making your trip much easier. I am also glad you enjoyed your goodie...

Maine
Reviewed 10 November 2014

The access to the hotel from is very easy and the drop off and pick up service to logan was smooth. The hotel offers what you need for an overnight en route. Particularly outstanding was the help at the front desk. The people were cheerful and informative.

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Helpful?
Thank alice b
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear alice b, Thank you for having stayed with us and using one of our park and fly packages. This is convenient for our guests with the hotel room and parking included in the rate for them. Our complimentary shuttle service and breakfast in the morning make us a great economical choice. Our staff's great attitude at the desk make...

North Saint Paul, Minnesota
Reviewed 10 November 2014

I'm loving how the Holiday Inn brand is evolving. We only spent one night there as a stop-over on our way to Vermont. But, they did not let us down. Reservation was in-check, room was clean and comfortable, staff was great. In fact, in the morning, I was going to walk to Starbuck's which is a couple blocks away -...

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Helpful?
Thank BobbieCummins
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear BobbieCummins, It is great to see one of shuttle drivers was able to help you out in getting you to the nearby Starbucks to get a coffee. Our shuttle service is a great amenity we offer to our guests which makes it easy to get into the city as well as the airport and the nearby restaurants. Your review...

Florida
Reviewed 1 November 2014

I spent 5 days here. The staff are wonderful and very good with any questions you have. The location right on Route 1 is great for easy access to the surrounding cities. The daily breakfast was fantastic. I would definitely stay here again.

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Helpful?
1Thank Scot1956
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear scot1956, Thank you for taking the time to post a review of your stay with us. I am glad your week long stay with us was a satisfactory one as we are conveniently located about 15-20 minutes north of Boston right along a main artery into the city being Route 1. Your comments pertain to the staff and their...

Reviewed 30 October 2014 via mobile

I visited the area for two days/nights to attend a funeral. I did not want to rent a car so the hotel's airport courtesy shuttle was important to me. Before I left home I called the hotel directly to get the phone number for the courtesy shuttle so that I could call when I reached the airport. When I called...

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Helpful?
Thank Timothy M
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Tim M, Thank you for your review of your stay with us. It is great to hear we were made your trip a smooth one in and out of the airport. Making sure our guests have a comfortable stay with great personal service and a great breakfast is what makes us a great economical choice to staying elsewhere in...

New York
Reviewed 28 October 2014

We stayed here for 3 nights. We are from New York and flew up to Boston. I cant say enough about the friendly staff and the shuttle. We definitely used the shuttle to our advantage. They took us to local restaurants and picked us up within minutes of us calling. The shuttle also took us to the T (blue line)....

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Helpful?
Thank KathyMac68
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Kathymac98, Thank you for your incredible review! I am glad we made such a great impression on you. The staff is great here and enjoy working with our guests to make their trips the best it can possibly be. Our complimentary shuttle service and complimentary full hot breakfast in the morning make us a great value to our guests....

NY
Reviewed 27 October 2014

We have two stays to compare. The first was in April of 2014 with my husband (no kids)... Stayed one night and it was clean and breakfast was good (who can complain about free and hot?). Nothing special. Just stayed here again for two nights with our children in late October 2014. Kids have severe asthma and the "smoke free"...

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Helpful?
Thank SDNabs
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear SDNabs, Thank you for your review of your experiences with us. I am glad you will be giving us another opportunity to provide you with a stay just like the first one you had with us. I do apologize you had inconveniences with the hallways smelling and the comfort of your room. We strive to always make sure our...

Rehoboth, Massachusetts
Reviewed 25 October 2014

Entire second floor smelled of stale cigarettes ...so overpowering it made us feel sick . Complimentary airport service was good as well as the breakfast options . Not close to any bars or restaurants so u cant walk anywhere to eat

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Helpful?
Thank jaytf1973
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear jaytf1973, I do apologize for the smoky hallways. As a non smoker I can understand how uncomfortable and inconvenient it must have been to have that smell in your hallway. I am glad you enjoyed our complimentary shuttle and breakfast while you were here. These are two amenities for which our guests choose to stay with us. I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more   less 

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906
Region: United States > Massachusetts > Saugus
Price Range: ₹ 8,118 - ₹ 15,713 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Saugus (Logan Airport) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Saugus (Logan Airport) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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