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Holiday Inn Express Saugus (Logan Airport)

622 reviews
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Traveller (78)
Room & Suite (40)
Dining (6)
Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(86 reviews)
“free shuttle”(43 reviews)
“shuttle service”(42 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Reviews (622)Write a Review
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All reviewslogan airportfree shuttleshuttle serviceroom was cleanfree breakfasthi expressearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastyogurtvisiting boston
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191 - 195 of 603 reviews
Reviewed 29 August 2015 via mobile

The hotel is OK and the room is clean and nice. However, we waited for the shuttle from the airport over 30 min. I believe that is too long at midnight with no much traffic. The front desk employee could be a little bit more...More

Thank Juan Luis G
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 7 September 2015

Dear Juan Luis G, Thank you for using our hotel on your recent trip to our great city of Boston. Please allow me to apologize for your stay. Our staff and complimentary shuttle service is one of the main reasons our guests such as yourself...More

Reviewed 26 August 2015 via mobile

My husband and I just needed a place overnight so we picked a hotel with "airport" in its name. Well, this certainly isn't close to the airport. Also, this entire hotel reeks of something (old cigarette smell plus a weird strong cleaning product?) Tiny rooms....More

Thank AirlineEmployee84
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 7 September 2015

Dear AirlineEmployee84, Thank you for taking the time to post a review of your recent stay with us. I apologize you did not have a positive experience with us. Our hotel does have smoking rooms and it appears you had one. Anytime a guest asks...More

Reviewed 22 August 2015

We stayed here before flying home, our of Logan Airport, the next day. It was an easy drive to the airport. There were several restaurants near the hotel. We had a good night's rest and would return to this Holiday Inn Express when we are...More

Thank James65Louisiana
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 7 September 2015

Dear James65Louisiana, Thank you for your review of your recent stay with us. Your words are greatly appreciated as we always strive to make all of our guests have a comfortable and stress free stay. Many guests comment on how great our bedding is they...More

Reviewed 21 August 2015

This hotel is 8 miles from Logan airport and we were here for 2 nights when we landed. There was a courtesy bus to the hotel which you phone from the airport and this comes every half an hour. We arrived very late so there...More

1  Thank Jazzy1995
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 6 September 2015

Dear Jazzy1995, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the breakfast selection and...More

Reviewed 17 August 2015 via mobile

I was checked in by Ena, and I have to say she is awesome. She went above and beyond and made the check in extra special, she definitely set the mood for the rest of the night. Thank you Ena, we hope to see you...More

Thank Kenneth M
Response from HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport)Responded 19 August 2015

Dear Kenneth M, Thank you for your great review. This definitely made Ena's day when she read your comments. She extends her thanks to you for the accolades. Employees such as Ena are what make us a great value to our guests as they are...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 92 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 92 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (78)
Room & Suite (40)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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gsamplesrn
11 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
14 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
30 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
Vote
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Room Tips
"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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"try to stay away from facing the highway"
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