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Holiday Inn Express Saugus (Logan Airport)

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Traveller (99)
Room & Suite (43)
Dining (10)
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Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(87 reviews)
“shuttle service”(44 reviews)
“free shuttle”(42 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Saugus (Logan Airport)
Special Offer: New England Aquarium
Hotel deals
Offers from Holiday Inn Express Saugus (Logan Airport)
Special Offer: New England Aquarium
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (627)
There are newer reviews for Holiday Inn Express Saugus (Logan Airport)
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Traveller rating
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172
225
98
61
52
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All reviewslogan airportshuttle servicefree shuttleroom was cleanfree breakfasthi expresspark flyearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastbagels
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181 - 185 of 608 reviews
Reviewed 12 October 2015 via mobile

Our room was clean, comfortable, quiet and had easy to access free WiFi. I wish there had been an additional sink in the bathroom--the only sink is in the bedroom. The breakfast was definitely above par--we all enjoyed it very much! Unfortunately, we were not...More

Thank Trish W
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 13 October 2015

Dear Trish W, Thank you for your review. I am pleased to see you enjoyed your stay with us. Many of the guests who stay with us and going on a cruise, take our shuttle to the airport and then take the Silver line to...More

Reviewed 27 September 2015

The room was clean, the breakfast was better than most, lots of hot water and the room was quiet. We used the shuttle to take us to the subway and took that into Boston. The only problem (and it is huge) is the road in...More

Thank DyanR
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 28 September 2015

Dear DyanR, Thank you for your review of your stay with us. Although I am happy to see you enjoyed your stay with us I apologize for Route 1. It is a busy route! Many guests choose to use our complimentary shuttle service to the...More

Reviewed 26 September 2015 via mobile

We chose this hotel because it had a fairly good rate for the Boston airport area and a shuttle service. On the way to the hotel after a quick call the shuttle arrived within 10 minutes however on the way back you have to make...More

Thank Phil_World_Traveller
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 26 September 2015

Dear Phil_World_Traveller, Thank you for your review of your stay with us. I apologize we did not meet your expectations while staying with us. As you stated our hotel location allows us to offer a lower rate than hotels in the airport or downtown area....More

Reviewed 24 September 2015

Since I am restricted from leaving a review of this hotel until we check-out (tomorrow), I'll start with Trip Advisor & move to Facebook, Twitter, Yelp & Snapchat. Perhaps by then, we will be able to speak to the manager at 9am tomorrow morning. We...More

Thank Ibjamn50
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 25 September 2015

Dear lbjamn50, I would like to apologize for the inconvenience you had with us. I am glad in the morning your husband spoke to Nicole and was able to compensate you for this. Again I apologize with the mismanagement of your reservation and you continue...More

Reviewed 22 September 2015

Stayed the night before my flight from Logan. From the desk clerk that gave me directions, the people who signed me in and the shuttle driver to and from the airport everyone was friendly and helpful. Room was was comfortable and very clean. Would recommendMore

Thank Gail S
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 24 September 2015

Dear Gail S, Thank you for the positive review of your stay with us. I am pleased you had such an enjoyable stay with us as well as interaction with our staff. The staff strives to always deliver great service to our guests and you...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 147 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 147 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (99)
Room & Suite (43)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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gsamplesrn
11 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
14 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
30 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
Vote
Room Tips
"We had room 401 perfect close to elevator"
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"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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