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Quality Inn Santa Fe

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Traveller (48)
Room & Suite (38)
Dining (8)
Overview
3011 Cerrillos Rd, Santa Fe, NM 87507-2309 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2.5 Star accommodation
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (349)
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1 - 5 of 323 reviews
Reviewed 1 week ago

Room was clean & comfortable. For a short night stay, it will do. The restaurant that is next door has very good food, medium priced. Service was fast. Especially if you enjoy Chinese cuisine. They could stand to be a little more people friendly.

2  Thank Roy R
Response from GuestXperienceTeam, Guest Relations Manager at Quality Inn Santa FeResponded 1 week ago

Roy, Thank you for taking the time to review our property. We're happy to hear that you had a nice stay. We hope to see you soon. Best Regards, Customer Care Team

Reviewed 3 weeks ago via mobile

We wanted to stop in Santa Fe, NM on our way to CA. As we were checking in at the front desk, the guests who just checked in came back and said their room had a really foul smell. They were given a room on...More

5  Thank Paul N
Response from GuestXperienceTeam, Guest Relations Manager at Quality Inn Santa FeResponded 3 weeks ago

Dear Paul, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are...More

Reviewed 3 weeks ago via mobile

I stayed at this hotel last night. When I arrived I was told that I was assigned a smoking room. I have asthma so this wasn't acceptable. The desk clerk then switched me to a non-smoking room however the AC wasn't working. It was 90+...More

4  Thank Deanna C
Response from GuestXperienceTeam, Guest Relations Manager at Quality Inn Santa FeResponded 3 weeks ago

Dear Deanna, We're truly disappointed that you had such a poor impression of our hotel, and we apologize sincerely. We will discuss your review together as a team, and we'll ensure that the necessary procedures and training are implemented to ensure that such issues don't...More

Reviewed 10 July 2018 via mobile

This was a nightmare of a hotel for the night we stayed. We booked three rooms on our motorcycle trip, the air conditioner does not work in the middle of the summer and the rooms are hot. The place is noisy and the police were...More

4  Thank Sue N
Response from GuestXperienceTeam, Guest Relations Manager at Quality Inn Santa FeResponded 11 July 2018

Hi Sue, Thank you for choosing to stay with us recently; we are sorry that you did not enjoy your stay, and that our hotel was not suitable for your accommodation needs. We do not permit drugs or prostitution on our premises, and we will...More

Reviewed 5 July 2018

The place looks nothing like the picture on the website. Has terrible service. The thermostat was broken and while the individuals were aware of my concerns they disregarded my situation. This place needs some serious attention. I would rather look somewhere else to stay. I...More

2  Thank ThanosStronian
Response from GuestXperienceTeam, Guest Relations Manager at Quality Inn Santa FeResponded 9 July 2018

Dear ThanosStronian, We're truly disappointed that you had such a poor impression of our hotel, and we apologize sincerely. We will discuss your review together as a team, and we'll ensure that the necessary procedures and training are implemented to ensure that such issues don't...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Details
Price range
US$ 51 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites, Family Rooms
Details
Price range
US$ 51 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites, Family Rooms
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Traveller (48)
Room & Suite (38)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Second floor rooms, at the rear of hotel may have less noise."
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"Top floor has a balcony so you don't have to worry about the sliding door"
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"Get a room away from the road"
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"Up to You"
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