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El Dorado Hotel & Spa

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#17 of 60 Hotels in Santa Fe
Certificate of Excellence
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El Dorado Hotel & Spa
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1,301 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Hotel & Spa
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Showing 1,284: English reviews
Prescott, Arizona
Reviewed 24 March 2015

This is a newly renovated hotel with a nice lobby and basic, comfortable New Mexico style rooms. The rooms do not have much of a homey, welcoming feel but the lobby was definitely warm and welcoming. The staff are good. The rooms have one very odd feature: the windows are tiny. There's barely any natural light that comes in which...

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Helpful?
2Thank Adin H
Samantha I, Executive Assistant at El Dorado Hotel & Spa, responded to this review

Dear Adin H, Thank you for taking the time to review The Eldorado Hotel & Spa. We are currently in full swing with our enhancements which will include a new Grand Ballroom (the largest in the city), upgraded lobby area with a bar, new Wedding Chapel, and refreshed guest rooms. I hope to welcome you back one day. Sincerely, Samantha...

Denver, Colorado
Reviewed 22 March 2015

I lived in. Santa Fe for many years but have never stayed at the Eldorado before. I booked through the website and I think the rate was very reasonable for downtown so close to the plaza. Our room was large with a nice sitting area, not one where the sofa is crammed in a too tight space. The Agave lounge...

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Helpful?
1Thank smileyeye
Douglas L, General Manager at El Dorado Hotel & Spa, responded to this review

Dear Smileyeye, Thank you for your positive review about our hotel. I will convey your comments to our staff. We are in the process of upgrading our guest rooms and public space. Please visit us again. We will open our expanded lobby in April. Sincerely, Doug Libby General Manager

Austin, Texas
Reviewed 21 March 2015

Even though we booked through Priceline, the front desk was more than inviting- letting us check in early and giving us the full run-down of the hotel, its amenities, and the nearby Plaza (only two blocks away). The rooms were great and exceptionally quiet- lots of space everywhere you went. The Agave Lounge in the lobby was the best and...

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Helpful?
1Thank Rick7777_12
Douglas L, General Manager at El Dorado Hotel & Spa, responded to this review

Dear Rick 7777_12, We appreciate your recommendation of the Eldorado as a "great hotel, great location, and great value". Please let your friends and family know that we are committed to maintaining those qualities for all of our guests. We look forward to your next stay with us should your travels bring you back to Santa Fe. Regards, Doug Libby...

Reviewed 18 March 2015

Stayed at the El Dorado Hotel and Spa in Santa Fe NM last February 2015. I will not likely stay there again, at least not soon. The EDHS is basically a large econo-business hotel with little personality and a schizoid identity (something between a W Hotel and Holiday Inn Express with some Native American artifacts). The lobby is tiny and...

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3Thank Ray R
Samantha I, Executive Assistant at El Dorado Hotel & Spa, responded to this review

Dear Raymond R, Thank you for taking the time to review The Eldorado Hotel & Spa. I'm sorry you didn't fully enjoy your stay. We are building a chapel to give our Brides another option for a non-denominational ceremony location. I hope you will give The Eldorado Hotel & Spa another chance so that I can welcome you back once...

Minneapolis, Minnesota
Reviewed 17 March 2015

Enjoyed the Agave Lounge for cocktails and the best burger in town and a delicious chicken salad. Loved the quiet, comfortable style of this lounge. Perfect Lemon Drop Martini! Oh yes definitely will visit again.

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2Thank mhans4
Douglas L, General Manager at El Dorado Hotel & Spa, responded to this review

Dear MHans4, We are so glad you enjoyed the Agave Lounge at the Eldorado Hotel & Spa. We look forward to having you visit us again. Best Regards, Doug Libby General Manager

Lubbock, Texas
Reviewed 15 March 2015

Decided to stay here as it was one of the few properties downtown which could accommodate five people. Room was clean, spacious and had a balcony, although a bit dated. The only real negative was the weird chemical odor from the room, which was noticeable even in the hallway. Not sure what it was, but it was bearable with windows...

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Helpful?
Thank nkrpctl
Samantha I, Executive Assistant at El Dorado Hotel & Spa, responded to this review

Dear nkrpctl, Thank you for taking the time to review The Eldorado Hotel & Spa. I am pleased to hear you enjoyed your stay. We are currently in the process of creating major enhancements to the Hotel; updating all guest rooms. I am thrilled you had positive experiences with our Staff. I look forward to welcoming you back in the...

Venice, Florida
Reviewed 5 March 2015 via mobile

This is a very first rate hotel with clean rooms, caring staff and excellent bar and restaurant. It is centrally located and if you feel you need to go out, it is within a few blocks of some of the best alternative restaurants in Santa Fe. There are a variety of rooms, and the upper three floors have wonderful views...

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Helpful?
1Thank William S
Douglas L, General Manager at El Dorado Hotel & Spa, responded to this review

Dear Bill S. Thank you so very much for your kind comments about our hotel and staff. I'm glad to hear you felt our prices were reasonable and the location and quality of the Eldorado was convenient. We look forward to your next visit and hope you will share you comments with everyone considering staying in Santa Fe! Sincerely, Doug...

Reviewed 4 March 2015 via mobile

Clean, nice rooms, comfy bed and pillows. Nice staff, very helpful. The door man is great. Good happy hour in the lounge. Nice meeting rooms, good sized to hold a large crowd. Hot tub and heated saltwater pool is a nice touch. They also have a sauna and spa but didn't get a chance to visit.

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1Thank ccleetx
Samantha I, Executive Assistant at El Dorado Hotel & Spa, responded to this review

Dear ccleetx, Thank you for taking the time to review the Eldorado Hotel & Spa. I am happy to hear of your enjoyable stay during your Business trip. I know that you have many different hospitality choices in the Santa Fe area and are truly appreciative of your business. I look forward to welcoming you back in the near future....

Phoenix, Arizona
Reviewed 3 March 2015

The staff were pleasant and helpful, the room and bathroom were adequately sized but the hotel seemed worn. Insulation was not up to the colder weather while we were there (lows in the 20s and 30s). The restuarant was only OK, except for the nights when a sushi chef was there to provide good sushi. Meeting rooms were fine and...

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2Thank paulcoleman
Samantha I, Executive Assistant at El Dorado Hotel & Spa, responded to this review

Dear paulcoleman, Thank you for taking the time to review the Eldorado Hotel & Spa. We are currently in the process of making major enhancements to the Hotel. I am happy to hear you enjoyed the sushi with our Chef, Taka. I hope you will return in the near future to enjoy all of the upgrades. Sincerely, Samantha Executive Assistant

Boston, Massachusetts
Reviewed 24 February 2015

I came with my wife as part of a vacation. They decided to hold a Keystone conference here. We wanted to make a trip out of it so we flew into Denver from Boston, and drove down to Santa Fe. I decided to have breakfast in the room the next morning because of the driving. I marked the time as...

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5Thank Craig W
Samantha I, On behalf of the General Manager at El Dorado Hotel & Spa, responded to this review

Dear Craig W, Thank you for taking the time to review The Eldorado Hotel & Spa. I apologize that you were not made aware of the upgrades in progress. I understand how this disruption put a damper on your stay. I want to welcome you back when once the upgrades are completed to enjoy all enhancements. Sincerely, Samantha I. Executive...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Old House Restaurant
The Old House Restaurant
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the Old House Restaurant and AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking. ... more   less 

Additional Information about El Dorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501-2115
Region: United States > New Mexico > Santa Fe > Downtown
Price Range: ₹ 10,307 - ₹ 28,329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Dorado Hotel & Spa 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Style:
#6 Spa Hotel in Santa Fe
#7 Luxury Hotel in Santa Fe
#16 Business Hotel in Santa Fe
#26 Romantic Hotel in Santa Fe
#26 Family Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Hotel & Spa staff and other travellers.
14 questions
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over a year ago
Bloomington IL
28 days ago
New York
Angel Fire, New Mexico

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Questions? Get answers from El Dorado Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view, a balcony, a fireplace, be sure to ask when you book.”
ElisabethL230, 19 Apr 2017 | Read review
“Got a balcony King and was extremely pleased.”
AnthonyM970, 30 Mar 2017 | Read review
“Up and overlooking the courtyard/ceiling side is quiet. Good views up by the hot tub.”
Yndygo, 16 Mar 2017 | Read review
“Upper floors for views.”
Annie-the-architect2, 16 Mar 2017 | Read review
“Hotel is near good food places and entertainment all in walking distance!”
elzree12, 8 Feb 2017 | Read review
5 of 5