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Holiday Inn Express Santa Fe - Cerrillos

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Traveller (15)
Room & Suite (85)
Pool & Beach (13)
Overview
  • Excellent25%
  • Very good29%
  • Average25%
  • Poor14%
  • Terrible7%
Travellers talk about
“hi express”(3 reviews)
“room was clean”(22 reviews)
“road noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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All reviewshi expressroom was cleanroad noisebooked this hotelbreakfast baran older propertyup to datethe staff was friendly and helpfulnice breakfastnice stayfree breakfastdowntownsantasquare
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21 - 25 of 266 reviews
Reviewed 14 July 2017

We stay here several times per year and have never been disappointed. Our rooms are always well kept and comfortable. The staff truly care for their guests and it's evident each time we return. They go above and beyond our expectations. Kudos to such a...More

6  Thank Jerresa H
Response from Benny T, General Manager at Holiday Inn Express Santa Fe - CerrillosResponded 23 August 2017

Dear Jerresa H, Thank you for your wonderful review, I'm absolutely thrilled to hear that my team and I were able to meet and exceed all your expectations! I'm glad that our close proximity to both the downtown area and I-25 was super convenient and...More

Reviewed 11 June 2017

Upon arrival at the Holiday Inn Express we were a little dismayed at the area around the hotel being fairly run down. The check in process went smoothly as usual for HIE. When the door to the elevator opened we could not help to notice...More

2  Thank Larry C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa Fe - CerrillosResponded 1 July 2017

Hello Larry C, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you had an efficient check-in experience and apologize for the inconvenience the overall upkeep of the hotel may have...More

Reviewed 8 June 2017 via mobile

We were just here for one night. But the guy at check in was very friendly and helpful. Rooms were clean. They give out free cookies at night. No hot tub or anything. It was very quiet. They do have free breakfast.More

8  Thank Chelsea n
Response from Benny T, General Manager at Holiday Inn Express Santa Fe - CerrillosResponded 23 August 2017

Dear Chelsea N, Thank you for taking the time to review your recent stay! Our cookies certainly are delicious, especially if shared among friends and family along with a complimentary cup of fresh hot coffee! I'm glad that we were able to meet and exceed...More

Reviewed 2 June 2017

I visit Santa Fe several times a year on business, I have stayed at this hotel numerous times and find it to be clean, quiet, in a nice area and close to Santa Fe Regional Airport (SAF). The staff is always friendly and accommodating, Its...More

5  Thank richardlouisb
Response from Benny T, General Manager at Holiday Inn Express Santa Fe - CerrillosResponded 23 August 2017

Dear Richardlouisb, Thank you for taking the time to leave a review about your recent stay at Holiday Inn Express! I appreciate your wonderful praise of both our facilities and staff and would like to also share that we are upgrading and making improvements in...More

Reviewed 28 May 2017

Friends and I had reservations for a suite to use as our base while exploring Santa Fe. When we opened the door to our room the smell of cigarette smoke wafted out. This is supposed to be a smoke-free facility. We asked for a different...More

2  Thank 91aussie2017
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa Fe - CerrillosResponded 16 June 2017

Hello 91aussie2017, It is unfortunate that you were not able to fully enjoy your stay due to the condition of the rooms allocated to you and the billing concern that happened during check- out. On behalf of the hotel, please accept our sincerest apologies for...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 99 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$ 99 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Santa Fe
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (85)
Dining (18)
Pool & Beach (13)
Amenities (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Don M
10 February 2016|
AnswerShow all 4 answers
Response from Eugene E | Reviewed this property |
We had no issue with noise, at all. We were near relatively busy roads, but didn't bother us.
0
Votes
denisekv
22 February 2015|
Answer
Response from Nish K |
Greetings Thank you for your question. We do not have a shuttle that goes to down town.
0
Votes
Room Tips
"Ask for a room at the back, away from the road."
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"Stay on the 3rd floor to not have upstairs neighbors."
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"3rd floor - away from ice machine"
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"All rooms are very small"
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