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Holiday Inn Express

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242 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Reviewed 19 July 2016

My wife and I stayed 4 nights at this property. The parking lot can get a little tight, especially when inconsiderate motorcyclists decide to use 6 spaces for 6 bikes. Fortunately they were only there one night. The remaining nights, we were able to park a little easier, but it was still a little tight at times. As for the...

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Helpful?
1Thank Mike J
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Mike J, We greatly appreciate you giving us the opportunity of hosting you during your visit at our historical town. Improvement opportunities are taken into deep consideration, we will make we take care of those that require mode attention to detail in a promptly manner, working hand to hand with all of our departments. We hope you may soon...

Tacoma, WA
Reviewed 14 July 2016 via mobile

Same as every other HIE. Kids love the pool and breakfast, clean, quiet, super friendly staff. Pool is small and could have been a bit cleaner, but everything else was great. About 20 minute drive south from old town Santa Fe, which is definitely a drawback.

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3Thank Tacoma_WAAnne
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Tacoma_WAAnne, Thank you so much for letting us host you during your stay in beautiful Santa Fe. We are pleased to hear that you enjoyed your stay at our property, our hotel is committed to providing our guests with the highest quality services and facilities. Hope you can soon visit us again and we appreciate you being such a...

Artesia, New Mexico
Reviewed 13 July 2016 via mobile

Stayed here for a business trip. Close to downtown restaurants and shopping. Overall very quiet, the a/c fan was noisy. Bed was a little hard for my liking, but my husband liked it. Swimming pool is small. We didn't have breakfast, but for being a hotel the coffee was actually pretty decent. Shower water pressure was amazing.

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3Thank Puppett13
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Puppett13, Thank you for choosing our Holiday Inn Express Santa Fe to host your visit while in our 'City Different'. We appreciate your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We look forward to your next visit! Regards!

Reviewed 6 July 2016 via mobile

Room 322 is facing the main street and all I could hear was loud music from cars. It's easy to hear other people in the halls too. The beds are comfortable. Price was fair. The room was cozy and clean. Didn't have time to visit the pool. Passed on generic breakfast.

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1Thank Sarah J
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Sarah J, It is always a pleasure having the opportunity of hosting our guests, we look to best support you when passing by our town and help enjoy the beauty of the surroundings. We take our guests' comments into serious consideration, for we strive to best serve our visitors. Hope to soon have you back at our property and...

Hickory, North Carolina
Reviewed 11 June 2016 via mobile

The hotel was very clean, staff was friendly, and was reasonably priced. Had a heated pool, the rooms were nice and clean but you could tell it was an old hotel at some points. Some things were renovated but the doors were still old. Not really a big deal though. Had free breakfast and free wifi but the wifi was...

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3Thank John A
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear John A, We really appreciate you taking the time to express your thoughts and concerns. We believe them to be a great opportunity to continue improving our services. We truly appreciate your positive remarks regarding our wonderful staff. We trust you will visit us again and will find us to your full satisfaction! Regards!

Denver, Colorado
Reviewed 11 June 2016 via mobile

A bit subpar for holiday inn. The pool is terrible, sometimes there's no start to pick up the phone or at the main desk. The rims are fairly clean at least, though I did find a butter wrapper from a previous tenet on the ground. Overall, not as good as other holiday inns.

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1Thank Nick C
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Nick C, Thank you for choosing our Holiday Inn Express Santa Fe to host your visit to our 'City Different'. We are truly sorry for any inconveniences you might have experienced, specially with our pool. Your comments have been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Once again,...

Spartanburg, South Carolina
Reviewed 7 June 2016

Stopped here on our way north and was surprised that HIX had this old of hotel still in operation. People were very nice but the place is an original. Rooms are the same and I'm afraid the beds felt like it too. Pillows are worthless but I have to say it was quiet.

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2Thank IowaJim2015
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear IowaJim2015, I am truly sorry for the inconveniences you might have experienced during your stay It is with great pleasure that I would like to share with you that we are in the process of going further with some renovations, in order to best serve our guests. We appreciate the positive remarks regarding our wonderful staff. We look forward...

Lake Oswego, Oregon
Reviewed 2 June 2016

We stayed at six Holiday Inn Express hotels on a recent NM trip. This one was below average compared to the other five The dining area is small, the property seems dated, and we had repeated problems with the wi-fi. However, the pricing was reasonable for Santa Fe. Note that it's about five miles to the center of Santa Fe.

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Thank Richard C
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Richard C., Thank you for letting us host you during your visit to Beautiful Santa Fe. We greatly appreciate you sharing your comments, for this are definitely improvement opportunities for us. The feedback we receive from our valued guests enable us to have opportunities to improve. We look forward to soon be hearing back from you so you can...

Santa Fe, New Mexico
Reviewed 31 May 2016

Great place to stay very clean and neat beds were comfortable and pool area was nice to relax at after a long car ride. Showed up was greeted by Steve who is the man. My girlfriend and I sat down near the kitchen area to watch the Western Conference Finals, game seven and he brought us over to the common...

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3Thank ejones58
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear ejones58, Thank you so much for staying with us and letting us host you during your visit to Beautiful Santa Fe. We appreciate your positive remarks regarding our wonderful staff. Our hotel is committed to providing our guests with the highest quality services and facilities. We are pleased to hear that you enjoyed your stay at our property and...

Colorado Springs, CO
Reviewed 19 May 2016

Use to be a good place to stay but is getting run down and kinda dirty. Stayed there two to three times a year. Will not be staying there this fall. Staff is friendly and helpful. Elevator had spills all over the floor when we arrived and were still there when we left.

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Thank Colorado610
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Colorado610, We are truly sorry about the inconveniences you might have experienced during your stay. Our hotel is committed to providing our guets with the highest quality services and facilities, this is why we appreciate the feedback we receive from our valued guests because that enables to target prooblem areas and make them opportunities to improve. We hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express in Santa Fe, NM. We are conveniently located just 4 miles south of the Santa Fe Historic Downtown Plaza. Just exit I-25 at Cerrillos Road, Exit #278. Come and be our guest while you experience Santa Fe's rich cultural diversity, art galleries, museums, shops, Indian Market and many fine restaurants.Each one of our 76 newly remodeled hotel rooms features a microwave and refrigerator, coffee maker, iron and ironing boards and hair dryer. Our beautiful hotel features the new Stay Smart Bedding Collection in all of our rooms that will make your stay restful and relaxing.Be our guest and enjoy our delicious new full Continental breakfast with hot items. We also have a new fitness and business center and an outdoor pool and guest laundry. We are a pet friendly hotel. We also have high-speed wireless Internet.The Holiday Inn Express is a great choice to host your Santa Fe adventure. We are within an hour drive from Taos, Chimayo, casinos and the Eight Northern New Mexico Pueblos! Santa Fe is host of the Loretto Chapel, home of the Miraculous Staircase, oldest house in the United States, San Miguel Mission which is the oldest church in the US, the Georgia O'Keeffe Museum, Palace of the Governors, Saint Francis of Assisi Basilica, the Santa Fe Opera, and many more attractions! ... more   less 

Additional Information about Holiday Inn Express

Address: 3450 Cerrillos Road, Santa Fe, NM 87507
Region: United States > New Mexico > Santa Fe
Price Range: ₹ 6,218 - ₹ 9,949 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Santa Fe
Holiday Inn Express Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn
Hotel Style:
#27 Business Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express staff and other travellers.
2 questions
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Lexington, Kentucky
Rochester, New York
over a year ago

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Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend a different hotel/motel.”
 of 5 bubbles Z6870IJgarym, 20 Mar 2017 | Read review
“Probably stay away from front because it is on a main artery, but don't know for sure.”
 of 5 bubbles deucey_2, 25 Dec 2016 | Read review
“We always like top floor - nobody walking and making noise on top of us.”
 of 5 bubbles JiminLewes, 12 Oct 2016 | Read review
“Ask for a room in the rear wing if you must stay here.”
 of 5 bubbles roadtrip78726, 1 Oct 2016 | Read review
“Try to get away from the main road, which can be loud at night”
 of 5 bubbles eldragon, 10 Sep 2016 | Read review
5 of 5