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Cities of Gold Casino Hotel

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Traveller (7)
Room & Suite (9)
Overview
  • Excellent11%
  • Very good34%
  • Average25%
  • Poor13%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
There are newer reviews for Cities of Gold Casino Hotel
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All reviewsice machine was brokenbandelier national parkparking lotwould stay here againsanta fe areacomfortable roomlocation is greattaospueblo
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11 - 15 of 99 reviews
Reviewed 3 August 2017

I booked this hotel for one night when I was working in the Santa Fe area, and you get what you pay, the hotel is clean and is fine but remember you get what you pay, that is pretty much it, not much to say,More

6  Thank CristianS954
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 15 December 2017

Thank you for your time and your business. I would like to ask what challenges you faced during your stay so we can make sure we don't make the same mistakes in the future. We have done a considerable amount of upgrading in the common...More

Reviewed 1 August 2017

The Cities of Gold Casino needs a face lift. The hotel is very dated. The first two rooms I was given did not have a proper working A/C. Finally, the third room did have an A/C. The carpet in the common areas were dirty. The...More

Thank Sanjiv D
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 15 December 2017

Thank you for your review and your business. We recently have done some substantial upgrades for our guest rooms and common areas. I would like to ask if you would consider giving us another chance to win back your business. I appreciate your time and...More

Reviewed 20 June 2017

Very nice and professional staff. Helpful and attended to our needs quickly. Clean, comfortable room. Affordable and close to Buffalo Thunder Hotel. Has the feel of a La Quinta. Not the Hilton but definitely a clean and safe place to stay. We would stay here...More

7  Thank Sandy D
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 15 December 2017

Thank you very much for this review and your business. My name is Debbie. I am the ne GM for The Cities of Gold Hotel. The next time you're in the area please stop and say hi. I appreciate your time. Happy Holidays Debbie K.

Reviewed 13 June 2017

Checked in to the rooms and an employee was in the room when we got there. Door wasn't open and she had no cleaning supplies with her which was strange. Pulled down the bedding and found numerous hairs in both beds in one of our...More

Thank Jordan W
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 15 December 2017

Good Afternoon, Thank you for taking the time to share this review. My name is Debbie. I am the new GM of the Cities of Gold Hotel. I am truly sorry for the challenges you experienced during your last stay in our hotel. I am...More

Reviewed 22 May 2017 via mobile

We have stayed at this hotel for the last three years, and really liked it. Made reservations day before, expressly stated need late check in, put my credit card on file. Arrived, Michael at the counter was rude, once for chking in late, and had...More

Thank Charlene S
Response from Debbie K, General Manager at Cities of Gold Casino HotelResponded 15 December 2017

Good afternoon, My name is Debbie. I am the new GM of the Cities of gold Hotel. I was reading through your response. Please let me apologize for this issues you encountered. We have since your last stay done a lot of improving on our...More

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Best Value Properties in Santa Fe, NM
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 78 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (9)
Questions & Answers
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Roger M
5 September 2017|
Answer
Response from Clif C | Reviewed this property |
Don't know ant the pool so you might call and ask. TV in rooms ? Of course ! I think you will find this place a real bargain without having to sacrifice quality or services. Have a good trip ! (Not sure about pet friendly or... More
-1
Votes
westrain
26 May 2016|
AnswerShow all 2 answers
Response from Uncle-AL-and-Co | Reviewed this property |
Im sorry i was not travelling with a pet.
0
Votes
Sheree T
8 July 2015|
AnswerShow all 2 answers
Response from Anthony W | Reviewed this property |
there is no pool, it is a casino based hotel with the main casino across the parking lot. it is nice and clean, they are remodeling and up grading the tv's and cable, some rooms have flat screens and some do not. the... More
0
Votes
Room Tips
"Request a room on the south side unless you like to wake up early to the sun shining in."
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"room adjacent to courtyard"
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"Horrible all around."
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"Stay away in general but if you have to, check your sheets, carpet, bathroom and stay away from room 157."
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