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Hilton Santa Fe Buffalo Thunder

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#21 of 60 Hotels in Santa Fe
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Santa Fe Buffalo Thunder
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2,070 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Santa Fe Buffalo Thunder
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Showing 2,045: English reviews
Reviewed 14 March 2016 via mobile

Worst hotel thus far on our cross country trip!!!! Terrible service at the front desk. Very small room. And my nose literally bled from the smell of smoke in the room. I couldnt breathe. Would never rec staying here if you dont want lumg cancer!!

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Helpful?
4Thank Melissaaaaaaaa
Hal L, General Manager at Hilton Santa Fe Buffalo Thunder, responded to this review

Dear Melissa, Thank you for taking the time to review your most recent visit to Hilton Santa Fe Buffalo Thunder. I was very disappointed to read your concerns, especially the treatment that you received at our Front Desk and the smell of smoke in your guestroom. Due to the fact that our hotel is 100% non-smoking, I plan on inspecting...

loveland, United States
Reviewed 11 March 2016

non smoking room smelled very strongly of smoke. Cantina service was very slow and cleanliness was not even close to what it should have been . Staff seemed disturbed that we complained of food crumbs on booth bench and crumbs on place mats.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Gary C
Hal L, General Manager at Hilton Santa Fe Buffalo Thunder, responded to this review

Dear Gary, Thank you for taking the time to review your most recent stay at Hilton Santa Fe Buffalo Thunder. I am truly sorry that we failed to meet your needs in several areas and that your overall experience was so disappointing. I would appreciate the opportunity of discussing our shortcomings with you personally and have added my contact information...

Reviewed 11 March 2016

brand new hotel, is near evrithing, taos, angel fire, ski santa fe, santa fe down townbuffet restorant, plus other two restaurants, kids playroom, candy store, , big size jacuzi, inside and outside pools, great gym, spa on second floor, excellent views, great room, tasty food, plus a casino down stairs!!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank cesarmV9352VZ
Lansing
Reviewed 9 March 2016

The online check in was great with no hassle at the desk. As always the staff was friendly and facility beautiful. I did take advantage of the online extra's and ordered "local wine and cheese platter" to be in the room at check in. We arrived at 4 pm, went to the room and no special order. I called front...

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Rebecca H
Santa Fe, United States
Reviewed 8 March 2016

The hotel room was nice. I do not know if Hilton controls the restaurants at the Buffalo Thunder Resort or if they are operated by the casino. The food quality at the Painted Parrot Buffet was terrible. I have had better fish from the boxed frozen fish aisle at the grocery store. The chef should be ashamed for serving food...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Jon L
Boulder, Colorado
Reviewed 7 March 2016

I had the pleasure to stay at the Buffalo Thunder Resort having little knowledge of its background or full amenities. A local Santa Fe friend had recommended it feeling they had done an incredible job incorporating all the local Native American pueblos and tribes into the architecture and art. I couldn't agree more. We had a lovely 4th floor suite...

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1Thank Toni D
Reviewed 5 March 2016

From excellent door service at arrival to excellent customer service for rooms and check in and check out. Casino needs to upgrade on the machines as most were turned off or out of service but Hotel part Top Notch.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank susandt2016
New Mexico, United States
Reviewed 4 March 2016

The Hilton at Buffalo Thunder is in a great location. The lobby is beautiful and the Red Sage Restaurant is outstanding. Our king room was on the fourth floor, and it was very spacious. We had a great stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jo M
Rio Rancho, United States
Reviewed 1 March 2016

I didn't get the room I booked. Hotel service was horrible. I had to go down and get my towels. They lost one of my bags it took at least an hour to find it. The restaurant had horrible service they messed up my order then the manger refused to fix the problem.

Review collected in partnership with Hilton Hotels & Resorts
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4Thank Laura P
Hal L, General Manager at Hilton Santa Fe Buffalo Thunder, responded to this review

Dear Laura, Thank you for taking the time to review your recent stay at the Hilton Santa Fe Buffalo Thunder while attending the Gymnastics competition. I was disappointed to read that you didn't receive the room that you originally booked. I did look into this and it appears that you originally reserved a King Terrace Suite, which was changed upon...

Carlsbad, United States
Reviewed 27 February 2016

Very nicely appointed. Impressive from the time you drive up. Inside it is very clean, beautifully decorated, and a joy to walk through. Our room, a king suite, had two fireplaces, a large balcony, separate sitting area and comfy bed. I will definitely return.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Susan B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Santa Fe Buffalo Thunder

Address: 20 Buffalo Thunder Trail, Santa Fe, NM 87506
Region: United States > New Mexico > Santa Fe
Price Range: ₹ 8,615 - ₹ 18,331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Fe Buffalo Thunder 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Hotels.com, Travelocity, Priceline, Orbitz, HotelsforEveryone, Cancelon, Cheap Tickets, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your Hilton Santa Fe Buffalo Thunder reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
Hilton Santa Fe Golf Resort & Spa At Buffalo Thunder Hotel Santa Fe
Hilton Santa Fe Hotel
Santa Fe Hilton
Hotel Style:
#7 Spa Hotel in Santa Fe
#9 Luxury Hotel in Santa Fe
#11 Business Hotel in Santa Fe
#20 Family Hotel in Santa Fe
#23 Romantic Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Fe Buffalo Thunder staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many rooms, even in the main tower have a considerable walk. You may want to inquire as to proximity to an elevator.”
William746, 19 Apr 2017 | Read review
“Bring a gas mask!”
AngelaGNM, 15 Apr 2017 | Read review
“You can choose between Casino side and Spa side, I chose Spa side, nice mountain views and quieter!”
hermanb432, 13 Apr 2017 | Read review
“The rooms were well appointed and quiet. We had a junior suite which was large and wonderful for our stay.”
NativeNM2015, 6 Apr 2017 | Read review
“free wifi may have been for Hilton members not sure”
DanaeC_12, 2 Apr 2017 | Read review
5 of 5