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Hilton Palacio del Rio

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Traveller (907)
Room & Suite (338)
Storyboard
Overview
  • Excellent59%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(299 reviews)
“the river”(406 reviews)
“valet parking”(155 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,223)
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3,167 results
Traveller rating
1,800
910
281
108
68
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Time of year
LanguageEnglish
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1,800
910
281
108
68
Show reviews that mention
All reviewsconvention centerthe rivervalet parkingself parkroom servicela villitalobby barper daytwo blocksbeautiful hotelrivercenter mallvalet servicepilarbalconyelevatorfloorriverwalk
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1 - 5 of 3,167 reviews
Reviewed yesterday via mobile

This hotel has anchored itself for decades on the most popular area of the Riverwalk. The restaurants and the boat rides are just a few steps away. The Alamo Plaza is within a short walking distance. The rooms and their bathrooms have been recently renovated....More

Thank Leopold A
Hotel's Favourite
Reviewed 17 April 2018 via mobile

Historic hotel right on the riverwalk!  We had a room on the 20th floor that looked over the riverwalk and it was nice to sit outside on the balcony to enjoy the view.  The rooms were pretty standard for Hilton - nice but nothing special. ...More

1  Thank Merlot D
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 29 May 2018

Dear Merlot D, Thank you for your recent stay and sharing your 5-star review! Your compliments are appreciated and will be shared with our team members. You may be interested in learning more about our unique 50-year history in San Antonio. Please visit YouTube and...More

Reviewed yesterday

I upgraded for a river view and upscale mattress comfort. The mattress was very uncomfortable. So-called river view was not worth the extra upgrade price. This Hotel is NO LONGER close to convention activities. Valet parking is very expensive. Upgrade included WiFi, but other hotels...More

Review collected in partnership with Hilton Hotels & Resorts
Thank CorpCatering
Reviewed yesterday

The service was great, my room was perfect and the Margaritas in the hotel River walk level restaurant were DELISH!! The hotel was close to everything....in walking distance. A short ride in a LYFT or UBER to The Pearl was perfect!! I am definitely going...More

Thank 654annetteh
Reviewed 2 days ago via mobile

Hotel was great but the true gem was waking up every morning to Antonio in the coffee shop! His smile, energy, positivity, and attention to detail were superb! Thank you, Antonio for starting my day off right!

Thank mcsroberts
Response from hippiechickwoman, Public Relations Manager at Hilton Palacio del RioResponded yesterday

Thank you mcsroberts for taking time to write a review. Your compliments are appreciated and have been shared with Antonio's team. We appreciate you choosing to stay with Hilton Palacio del Rio, and hope to see you again real soon. Until then, happy travels! Tracie

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 187 - US$ 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 187 - US$ 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (907)
Room & Suite (338)
Dining (25)
Pool & Beach (10)
Business Centre & Event Rooms (47)
Family and Play Areas (2)
Questions & Answers
Ask a question
PJ1068
1 July 2018|
AnswerShow all 10 answers
Response from txmmoore | Reviewed this property |
No. Same price.
0
Votes
thomasr1950
18 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
10 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote