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All reviews convention center the river valet parking self park la villita room service lobby bar per day two blocks beautiful hotel rivercenter mall valet service pilar balcony elevator floor riverwalk
We totally enjoy the Hilton Palacio del Rio. This is our third visit to San Antonio and our third time at the hotel. Its location of the River Walk makes it easily accessible to all the sites and restaurants...and the excitement therein...the hotel is beautifully...More
Pros: I've rarely been to a hotel with a friendlier staff. Everyone from front desk to Starbucks to housekeeping was exceptionally polite, helpful, and knowledgeable. I would especially like to acknowledge the Starbucks staff. We became friends in the four days my husband and I...More
1 Thank welove2travelGeorgia
Response from HiltonTracie, Public Relations Manager at Hilton Palacio del RioResponded 4 weeks ago
Thank you for taking time to write a 5-star review! Your comments are appreciated and will be shared with our team.
Please accept our apologies for the food. This is not typical of a guest review for The River's Edge Café and we...More
I had a great trip. Was here for business and leisure. Emily Du LaRosa at the front desk helped us check in. She was very helpful in showing us places to visit and places to eat. She was professional and excellent in skill. Hope she...More
A prime location in walking distance to all major attractions in downtown, most importantly the River Walk, which my room happened to face. All of the employees provided solid service that helped to make my stay even more pleasant. There were a couple of downsides...More
I stayed here for a convention this week and was happy about the hotel, room and location. I enjoyed staying there, the main aspects that matter to me (technology, temperature control, tv size and comfy bed) were very good. Even with a fully booked place...More
1 Thank Daniel R
Response from HiltonTracie, Public Relations Manager at Hilton Palacio del RioResponded 1 week ago
Thank you, Daniel, for taking time to write a review. Your comments are appreciated and will be shared with our team.
Thank you also for choosing to stay with us during your convention. We hope to see you again very soon. Until then, happy travels!
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San …MoreAntonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Brian5900 | Reviewed this property |
I would say no. I got a river view room as an "upgrade" because I was an Hhonors Gold member. However, I couldn't even see the river from the room and had to go to the balcony to see the river all the way down...not a great... More
I would say no. I got a river view room as an "upgrade" because I was an Hhonors Gold member. However, I couldn't even see the river from the room and had to go to the balcony to see the river all the way down...not a great sight and I didn't understand why it was an upgrade.
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and demand. Download their app, create a profile with credit card information, and enter your destination. The app will give you the price, description of the vehicle, driver's name and wait time. If I were doing it again... it would be UBER all the way!