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Hilton Palacio del Rio

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Traveller (915)
Room & Suite (327)
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Overview
Hotel website
200 S Alamo St, San Antonio, TX 78205-3299 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,277)
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3,220 results
Traveller rating
1,830
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284
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All reviewsconvention centerthe rivervalet parkingself parkla villitaroom servicelobby barper daytwo blocksbeautiful hotelrivercenter mallvalet servicepilarbalconyelevatorfloorriverwalk
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1 - 5 of 3,220 reviews
Reviewed today

Stayed here in September while attending a large conference at the Convention Center. Palacio is a wonderful hotel with very friendly staff. It’s in a great location on the beautiful Riverwalk and easy to get the alamo, alamodome, river center mall, restaurants and bars. The...More

Thank JamaicaRiu
Hotel's Favourite
Reviewed 6 days ago

Pros: I've rarely been to a hotel with a friendlier staff. Everyone from front desk to Starbucks to housekeeping was exceptionally polite, helpful, and knowledgeable. I would especially like to acknowledge the Starbucks staff. We became friends in the four days my husband and I...More

Thank welove2travelGeorgia
Response from HiltonTracie, Public Relations Manager at Hilton Palacio del RioResponded 3 days ago

Dear welove2travelGeorgia, Thank you for taking time to write a 5-star review! Your comments are appreciated and will be shared with our team. Please accept our apologies for the food. This is not typical of a guest review for The River's Edge Café and we...More

Reviewed yesterday

I enjoyed staying at this Hilton; everything was just wonderful. We wanted a room with a view of the Riverwalk; my only recommendation is to get one lower. Anyway the view was good and the room was excellent. I couldn't ask for a more special...More

Thank dm03022
Reviewed yesterday via mobile

From the time we stepped out of our vehicle we were greeted by warm caring, attentive staff. The room had a gorgeous view of the Riverwalk with a balcony. Everyday the staff would make sure all of our needs were being met and always went...More

Thank Darryl R
Reviewed 2 days ago via mobile

Ho hum attitude when I called to say the internet speed was ridiculously slow. Valet is so slow to bring your car down it really is insulting to be charged $40 plus. The Hampton Inn down the street can be more expensive up front, but...More

Thank AustinTraveler27
Response from HiltonTracie, Public Relations Manager at Hilton Palacio del RioResponded today

Good morning AustinTraveler27 Your review is very important to us, and we appreciate the time taken in providing us valuable input Our Hotel Manager and other Team members use your comments for continued training to improve guest experiences. The Hilton Promise is to ensure every...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 173 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 173 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Photos
Traveller (915)
Room & Suite (327)
Dining (26)
Pool & Beach (12)
Business Centre & Event Rooms (17)
Family and Play Areas (2)
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Questions & Answers
Ask a question
PJ1068
1 July 2018|
AnswerShow all 10 answers
Response from Brian5900 | Reviewed this property |
I would say no. I got a river view room as an "upgrade" because I was an Hhonors Gold member. However, I couldn't even see the river from the room and had to go to the balcony to see the river all the way down...not a great... More
1
Vote
thomasr1950
18 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
10 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Room Tips
"Rooms on the north side sees more of the Riverwalk; but go lower"
Read review
"Nice that rooms have balconies, I had a city view."
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"Room w/ balcony overlooking the river-wonderful. We were on a lower floor-perfect for enjoying sights &..."
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"River view"
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