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Hilton Palacio del Rio

Overview
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200 S Alamo St, San Antonio, TX 78205-3299 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Hilton Palacio del Rio
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,338)
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3,280 results
Traveller rating
1,863
941
291
115
70
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LanguageEnglish
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1,863
941
291
115
70
Show reviews that mention
All reviews the river walk convention center the river's edge valet parking self park la villita room service lobby bar per day two blocks beautiful hotel rivercenter mall pilar balcony elevator floor riverwalk
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1 - 5 of 3,280 reviews
Reviewed today

Very clean room, comfy bed, but very noisy. You can clearly hear even footsteps going down the hallway, maid chatter, guest chatter.....pretty much any noise outside of your room. The view is lovely overlooking the Riverwalk.

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Trip64046758518
Hotel's Favourite
Reviewed 28 October 2018

From the moment of arrival the dream began. We were greeted like VIP's. The hotel is exquisite!! In our room we found an anniversary tray of fruit, cheese, nuts, and crackers along with the complimentary bottle of wine with a card wishing us 'Happy Anniversary'!!...More

Date of stay: October 2018
1  Thank Mike_El_Paso
Response from HiltonTracie, Public Relations Manager at Hilton Palacio del RioResponded 2 November 2018

Dear Mike_El_Paso, Happy anniversary once again and thank you for choosing to celebrate with us. Your compliments are appreciated and will be shared with our team, especially Room Service, Front Office, Guest Relations and Valet team members. And just like the that, the weather here...More

Reviewed 6 days ago

Conveniently located on the river, the hotel heightened the experience with excellent service and knowledgeable staff. Had a great time, and was more than satisfied with the room and the view. Had cocktails on the patio next to the river, and just had an overall...More

Date of stay: November 2018
Thank AlvildaL
Reviewed 1 week ago

The day staff was great, the night staff was horrible. Not sure I'd stay at this location again. There are other great locations on the riverwalk. I asked two Male staff members for a nearby location for a pharmacy or drug store and got zero...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Traveler36107439318
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 6 days ago

Dear Traveler36107439318, Thank you for taking time to write a review. Your comments are appreciated and will be shared with our team for continued training. This is not typical of a guest experience, and we apologize for missing the mark on not providing you the...More

Reviewed 1 week ago

Rude front desk staff for check in. However the bellhop and Valet service Team members were great and helpful suggesting food venues to try. Close to the convention center. Close to the Riverwalk with many food options.More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2018
Thank Maps48353245915
Response from HiltonTracie, Public Relations Manager at Hilton Palacio del RioResponded 1 week ago

Dear Maps48353245915 Thank you for taking time to write a review. Your comments are greatly appreciated and will be shared with our team members for continued training. This is not typical of a guest review and we apologize for your experience. You deserve a 5-star...More

View more reviews
About
Description
Hilton Palacio del Rio in San Antonio, TX is perfectly located on the San Antonio River Walk. Directly across from the Henry B. Gonzalez Convention Center and only 2 blocks from the Alamo and Hemisfair Park. If the More River Walk is your primary destination, we are the place to stay. Every room in our hip hacienda-style hotel has a private balcony overlooking the River Walk or downtown San Antonio skyline. We are walking distance to restaurants, bars and shops, with 25 meeting rooms and event spaces including The Pavilion by Hilton. In addition we have 3 on-site outlets for food and beverage: Tex’s Sports Bar (the only sports bar on the San Antonio River Walk), River’s Edge Cafe + Patio Bar and our famous Durty Nelly's Irish Pub. Our historic hotel was built using modular construction in a record 202 days. Opening April 6, 2018, in time for Hemisfair '68 Worlds Fair, we were the first luxury hotel in downtown San Antonio, welcoming guests from all over the world. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
485
Price range
US$ 140 - US$ 434 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Palacio Del Rio Hotel San Antonio
,
Hilton Hotel San Antonio
,
Hilton San Antonio
,
Palacio Del Rio Hilton
,
San Antonio Hilton
Location
United States > Texas > San Antonio > East Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
,
Business
,
Family
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
485
Price range
US$ 140 - US$ 434 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Palacio Del Rio Hotel San Antonio
,
Hilton Hotel San Antonio
,
Hilton San Antonio
,
Palacio Del Rio Hilton
,
San Antonio Hilton
Location
United States > Texas > San Antonio > East Side
Photos
Traveller (931)
Room & Suite (327)
Dining (25)
Pool & Beach (12)
Business Centre & Event Rooms (17)
Family and Play Areas (2)
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Questions & Answers
Ask a question
mcficke
29 November 2018|
AnswerShow all 8 answers
Response from VSPE | Reviewed this property |
They offer valet parking which was very slow when I was there. Public parking is 2 blocks away. The hotel valets are parked there.
1
Vote
PJ1068
1 July 2018|
AnswerShow all 10 answers
Response from Brian5900 | Reviewed this property |
I would say no. I got a river view room as an "upgrade" because I was an Hhonors Gold member. However, I couldn't even see the river from the room and had to go to the balcony to see the river all the way down...not a great... More
1
Vote
thomasr1950
18 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Room Tips
"River View"
AlvildaL
1 week ago
Read review
"City or River view on high floor will not disappoint!"
Jeff0628
2 weeks ago
Read review
"Do not get a room on the 6th floor."
193karij
4 weeks ago
Read review
"Ensure it's overlooking the San Antonio Riverwalk."
Mike_El_Paso
27 Oct 2018
Read review
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