We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel has anchored itself for decades on the most popular area of the Riverwalk. The restaurants and the boat rides are just a few steps away. The Alamo Plaza is within a short walking distance. The rooms and their bathrooms have been recently renovated....More
Historic hotel right on the riverwalk! We had a room on the 20th floor that looked over the riverwalk and it was nice to sit outside on the balcony to enjoy the view. The rooms were pretty standard for Hilton - nice but nothing special. ...More
1 Thank Merlot D
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 29 May 2018
Dear Merlot D,
Thank you for your recent stay and sharing your 5-star review! Your compliments are appreciated and will be shared with our team members.
You may be interested in learning more about our unique 50-year history in San Antonio. Please visit YouTube and...More
I upgraded for a river view and upscale mattress comfort. The mattress was very uncomfortable. So-called river view was not worth the extra upgrade price. This Hotel is NO LONGER close to convention activities. Valet parking is very expensive. Upgrade included WiFi, but other hotels...More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The service was great, my room was perfect and the Margaritas in the hotel River walk level restaurant were DELISH!! The hotel was close to everything....in walking distance. A short ride in a LYFT or UBER to The Pearl was perfect!! I am definitely going...More
Hotel was great but the true gem was waking up every morning to Antonio in the coffee shop! His smile, energy, positivity, and attention to detail were superb! Thank you, Antonio for starting my day off right!
Response from hippiechickwoman, Public Relations Manager at Hilton Palacio del RioResponded yesterday
Thank you mcsroberts for taking time to write a review. Your compliments are appreciated and have been shared with Antonio's team.
We appreciate you choosing to stay with Hilton Palacio del Rio, and hope to see you again real soon. Until then, happy travels!
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and demand. Download their app, create a profile with credit card information, and enter your destination. The app will give you the price, description of the vehicle, driver's name and wait time. If I were doing it again... it would be UBER all the way!