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Hilton Palacio del Rio

3,093 reviews
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Traveller (859)
Room & Suite (342)
Dining (28)
Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(289 reviews)
“the river”(394 reviews)
“valet parking”(157 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,093)Write a Review
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1,719
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264
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1,719
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All reviewsconvention centerthe rivervalet parkingself parkla villitaroom servicelobby barper daytwo blocksnice roomsvalet servicerivercenter malleasy accesspilarbalconyelevatorfloor
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1 - 5 of 3,040 reviews
Reviewed 2 days ago

We stayed here for my birthday in January and was way more pleased than expected. The location is great, the hotel is gorgeous, our view overlooked the river walk and the staff is the best! We had the best time and were so pleased with...More

Thank Angie Z
Hotel's Favourite
Reviewed 22 December 2017

Room was clean, well appointed. King bed. Great sheets. Small refrigerator in the room. Toilet had push buttons versus handle to flush based on water usage needs. Thought that another or extra towel would have been nice to have. There were two towels, so enough,...More

2  Thank TravelerSJT
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 26 December 2017

Dear TravelerSJT Thank you for choosing to celebrate with us. We appreciate you taking time to write a review. Your compliments are appreciated and will be shared with our team members. We appreciate your comments about our unique elevator system. Our hotel was the first...More

Reviewed 5 days ago via mobile

I’m happy with the location, and it’s nice and clean, and all of the staff are very friendly. We are on the seventh floor overlooking the river walk. I find it very quiet at night. When you check in, they don’t explain about the elevators....More

Thank wrenbarlow
Reviewed 6 days ago via mobile

This hotel was a great location from the Convention Center. The room was nice and clean. It was modern and comfortable. The elevators are touch screen and mostly just go to your destination without many stops. Breakfast was expensive and not elaborate. We ended up...More

Thank Holly O
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 5 days ago

Dear Holly O, Thank you for taking time to write us review. Your comments are appreciated and will be shared with our team. Wishing you safe travels, Tracie

Reviewed 1 week ago via mobile

I am in SA for the TMEA Convention and it’s my first time at this hotel. As Hilton Honors member is was very pleased to be here. The hotel is beautiful, clean, quiet and the staff is so kind and helpful!! I ordered room service...More

Thank Stacy G
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 5 days ago

Dear Stacy G, Thank you for taking time to write us Perfect Score review! Your compliments are appreciated and will be shared with our team, especially with Pilar! Thank you for being a Hilton Honors Member, and look forward to seeing you again. Until then,...More

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123456608
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 250 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 250 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (859)
Room & Suite (342)
Dining (28)
Pool & Beach (10)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
thomasr1950
18 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
10 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Rick w
9 July 2017|
Answer
Response from Bashment31 | Reviewed this property |
Yes
1
Vote
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12345613
Room Tips
"Rooms at higher floor would have much better view"
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"Half of the rooms face the city and half face the river. Be sure to ask if you have a preference"
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"Great accessibility to down town San Antonio"
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"rooms with river walk views are available. Rooftop outdoor pool. 5th floor fitness center. 2nd floor..."
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