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Hilton San Antonio Airport

770 reviews
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Traveller (126)
Room & Suite (43)
Dining (15)
Overview
  • Excellent45%
  • Very good26%
  • Average14%
  • Poor7%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton San Antonio Airport
Special Offer: Double Points, Every Stay
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (770)Write a Review
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All reviewsthe executive loungesan antonio airportfront desknorth star mallnice hotelbusiness tripbreakfast buffetconvenient locationshuttle servicecoffee makerfitness centerasadaconferencehonorsrenovationsfreewaydowntown
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141 - 145 of 740 reviews
Reviewed 18 April 2017 via mobile

This hotel was just ok. My boyfriend is a Hilton Diamond member so we stay at a lot of hiltons and I was not really that impressed with this one compared to others. Our shower didn't drain properly and there was some sort of dust...More

2  Thank alison f
Response from John E, Guest Relations Manager at Hilton San Antonio AirportResponded 19 April 2017

Dear Alison F, Thank you for your feedback! As Diamond members, we want to make sure your experience is especially memorable. I am disappointed that we missed our mark with you. I will pass on your comments to the appropriate department leaders so that we...More

Reviewed 16 April 2017

Everything was as good as expected. No issues what so ever. Clean, comfortable, relaxing stay. Convenient location and multi level parking. Breakfast was not included in our stay however but we typically don't eat at the hotel anyway.More

Review collected in partnership with Hilton Hotels & Resorts
Thank oceanswest
Response from John E, Guest Relations Manager at Hilton San Antonio AirportResponded 19 April 2017

Dear Oceanswest, Thank you so much for your excellent rating! We are so happy that you had a great stay at the Hilton San Antonio Airport. We certainly would love to have you back the next time you are needing accommodations in San Antonio! Thanks...More

Reviewed 13 April 2017

Had breakfast not buffet. Was the best ever including cold fresh orange juice. My host was Maria excellent service. Jose the server was good. But the food was great even the turkey sausage. Then had more business went to bar for a very good Patron...More

Thank deborahhS2387TO
Response from John E, Guest Relations Manager at Hilton San Antonio AirportResponded 14 April 2017

Dear Deborah H, Thank you so much for your rating! I'm so happy that your stay at the Hilton San Antonio Airport was pleasant and that you enjoyed our restaurant so much! I will certainly pass on the wonderful comments to our kitchen staff and...More

Reviewed 12 April 2017

I opted to stay at Airport hotel and Lyft to Convention Center daily. Rate was 2/3 less that hotels on the Riverwalk and only about 10 minutes in a car - Shuttle driver was very accommodating when needing rides within the radius of the hotel....More

Review collected in partnership with Hilton Hotels & Resorts
Thank NMEBEAR
Response from John E, Guest Relations Manager at Hilton San Antonio AirportResponded 14 April 2017

Dear NMEBEAR, Thank you so much for your great rating! I'm very pleased you found your stay at the Hilton San Antonio Airport so enjoyable. It's nice to stay away from the hustle and bustle and I'm glad that we were able to bring that...More

Reviewed 11 April 2017

This was by far the worst experience I have ever had at a Hilton. The location is great, about 5 minutes away from the airport and across from the North Star mall. Location is the initial reason for booking the hotel. The tvs do not...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Z5886WNvanessad
Response from John E, Guest Relations Manager at Hilton San Antonio AirportResponded 14 April 2017

Dear Z5886WNvanessad I am very disappointed to learn about your challenges while staying with us. Please contact me so that we may have an opportunity to make this right for you. John.evans@hitlon.com Thank you, John Evans Guest Service Manager

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 95 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (126)
Room & Suite (43)
Dining (15)
Pool & Beach (5)
Hotel & Grounds (91)
Bathroom (17)
Business Centre & Event Rooms (4)
Questions & Answers
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Cynthia C
4 October 2017|
AnswerShow all 3 answers
Response from Manuel M | Property representative |
Yes, there are plenty of restaurants nearby and Asado Seafood and Grill located in the hotel. The hotel also offers shuttle service to restaurants and shopping within a 2 mile radius.
0
Votes
wscott149
20 June 2016|
AnswerShow all 2 answers
Response from Daryl H | Reviewed this property |
Professional and well trained
0
Votes
paigeypoo22
2 June 2016|
AnswerShow all 2 answers
Response from Deborah B | Reviewed this property |
Definitely call the hotel direct. For some hotels it is actually 21. Hopefully it will not be an issue as you are active military and it is a military town. Thank you for your service 🇺🇸
0
Votes
Room Tips
"Not 838 until they fix it"
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"6th floor (room 642)"
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"11th floor was quiet"
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"7th or 8th floor facing downtown for the fireworks on NYE and the 4th of July"
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