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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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1,083 Reviews from our TripAdvisor Community

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Showing 1,021: English reviews
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Odessa, Texas
Reviewed 6 days ago NEW

Second time staying here.... I love the feel of the hotel. And location is good since we were not focusing on riverwalk this time. Staff is friendly and available, will be our go to hotel from now on.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D5050XDadrianar
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for allowing us to host your stay. We look forward to your next trip to San Antonio also. Yours in hospitality, Callan H General Manager

Manila, Philippines
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

It was my first time in San Antonio; the quality of service provided by the staff brought peace of mind to a solo traveller like me who came all the way from the Philippines for the following reasons: * Quick response upon calling hotel for shuttle pick-up at the airport. Driver was like the concierge with his knowledge of the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ritchie111
About Hotel's Favourite Review
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much. We appreciate you choosing our hotel. Yours in hospitality, Callan H General Manager

ciudadano del mundo
Reviewed 1 week ago via mobile

The room had see thru glass door which is an insane idea for a hotel room. It has drapes you can close but then the door can't be opened. The ceiling was dirty with something like AC dirt gives you bad image

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Helpful?
Thank Paty T
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We do have rooms with glass doors to allow more natural light into the guestroom. I apologize for the problems this caused and we will insure our hotels are kept to the highest cleanliness standards. We appreciate your feedback which allows us to improve. Yours in hospitality, Callan H General Manager

San Antonio, United States
Reviewed 1 week ago

The staff were professional and personal. The restaurant had great food and there was a variety. Overall very good experience. The cleanliness of the hotel was great and the overall atmosphere welcoming. The pool is in the middle of the courtyard and very nice. I will use this hotel again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank charolettep981
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the kind words. We do enjoy a great pool, especially with summer around the corner. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager

Los Angeles, California
Reviewed 1 week ago

Not all staff members were knowlegable in regards to their system applications. I had to wait 15 minutes per routine question at the front desk. The business center computer was not working and ALL the outlets in my room were not installed properly which made it difficult to use our appliances. The cable signal did not work most of the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pauljX8299SN
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. I truly apologize for the problems at my hotel. Please give me a call and allow me to get the rooms corrected and make this right for you. Yours in hospitality, Callan H General Manager

Wichita Falls, Texas
Reviewed 1 week ago

Staff are very helpful and friendly. They seemed to anticipate requests before you asked. All staff members seemed to go out of their way to make you feel special. Breakfast was good and the service there was great. Loved the warm cookies!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank idac120
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much. Yours in hospitality, Callan H General Manager

waco, United States
Reviewed 1 week ago

First stay as a Hilton Honors Member, and it was just ok. The room was fine, but the doors that lead out to the balcony wouldnt shut all the way so the sound of the interstate nearby was a bit louder than expected. The water pressure in the sink/shower was low/medium during my stay. The "free wifi" would never stay...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 817russellc
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We take your feedback very seriously. If someone extends their stay we do not charge a late checkout. Please give me a call and I will look into this for you immediately. I would also like to get the balcony door and water pressure corrected. Yours in hospitality, Callan H General Manager

Birmingham, Alabama
Reviewed 1 week ago

Amazing food. Try the ribeye bone in. Best steak I've ever had! Wonderful staff with great service. Seemed to have a great atmosphere. On another note, the rooms were very nice. Loved how they designed this location.

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Helpful?
Thank GeishaChan
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so much. We love our Mission Style architecture. Yours in hospitality, Callan H General Manager

Dallas, Texas
Reviewed 1 week ago

I checked in to the DoubleTree San Antonio Airport for a quick overnight stay using my Hilton Honors points. Upon arrival, Mike, the front desk manager, provided me an upgrade to suite. I didn't request one, he just did it because he could. The DoubleTree is an older hotel, but is well maintained, quiet, clean and comfortable. The staff was...

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Helpful?
Thank Chuckereed
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We hope you enjoyed the upgrade. We look forward to your next stay. Yours in hospitality, Callan H General Manager

Houston, Texas
Reviewed 1 week ago

The A/C, upkeep (or lack thereof) of the hotel, the other (loud) guests, the internet, and the unnoticeable differences in the HHonors rooms made my "pleasure" trip a bit less pleasurable than I bargained, and PAID for. Steep price for so many inconveniences.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank inconvenienced2017
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I truly apologize for the problems during your stay. We will make sure the air conditioning is working properly and we are always available to ask a loud guest to be more respectful of others. Additionally, we provide 24 hour technical assistance to insure your internet needs are met. Please accept my apology and allow us to host...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Region: United States > Texas > San Antonio
Price Range: ₹ 6,996 - ₹ 11,077 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#7 Green Hotel in San Antonio
#33 Best Value Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

See all questions (4)

Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location!”
Chuckereed, 12 Apr 2017 | Read review
“Higher floors seemed quieter”
robfromnmusa, 11 Apr 2017 | Read review
“I liked the rooms surrounding the courtyard.”
robj379, 22 Mar 2017 | Read review
“Ask for a fridge/microwave combo.”
MelissaH757, 24 Feb 2017 | Read review
“Book facing the courtyard”
I6903ACdavidb, 23 Jan 2017 | Read review
5 of 5