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Marriott Plaza San Antonio

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Traveller (224)
Room & Suite (64)
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Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
“peacocks roaming”(14 reviews)
“fire pit”(47 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (853)
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360
275
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67
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360
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103
67
31
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All reviewspeacocks roamingfire pitbeautiful peacocksconcierge roomthe river walkhemisfair parkhemisphere parkconvention centershort walkpool areaself parkingfour seasonsthe king william districttwo blockscity viewriverwalk areafavorite hotel
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381 - 385 of 836 reviews
Reviewed 24 April 2014

The staff was very accomodating and service was exceptional. I stayed at the Marriott Plaza on a mini vacation and was so happy and relaxed there that I was sad to have to check out. Clean rooms and great service is what sets this hotel...More

Thank Steve M
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 28 April 2014

Dear Steve M., Thank you for taking the time to share your experience during your recent stay at the Marriott Plaza San Antonio. I am so delighted you enjoyed your mini vacation and thank you so much for choosing to stay at our Marriott. Thank...More

Reviewed 14 April 2014

The staff in the restaurant, at the front desk, housekeeping,security, and banquet staff were fabulous to work with, very accommodating and friendly. However, the management staff doesn't seem to be very organized. We had a military reunion there in April and had to deal with...More

Thank Wirelessrv
Response from Maria M, Director of Sales at Marriott Plaza San AntonioResponded 21 April 2014

Thank you for taking the time to give us your gift of feedback. Your comments are taken constructively and will assist us in improving our guest satisfaction. Please accept our sincere apology for the delay in response and the lack of follow through in relaying...More

Reviewed 13 April 2014

Stayed here again after many trips to San Antonio. Like this property due to its location and the staff who treat you like a welcome guest. Rooms are clean, comfortable. This property has old world charm and character, including the peacocks in the courtyard that...More

Thank Warren B
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 28 April 2014

Dear Warren B., Thank you so much for your review of your recent stay with us. I was so excited to read that we are your favorite San Antonio Marriott. It is truly our pleasure to be of service and we are all thrilled with...More

Reviewed 13 April 2014

Love the ambiance of the hotel. Ask for an upper floor with a view of the pool and the peacocks. Would have given it a 5 star except for the food. Do not get the tortilla soup - it tastes like it came out of...More

Thank Trish A
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 28 April 2014

Dear Trish A., Thank you so much for taking the time to share your review of your recent stay. I am so happy that overall you had a great stay. Thank you for your feedback regarding the soup at the restaurant. This has been passed...More

Reviewed 4 April 2014

First time to this hotel, location is close to downtown and riverwalk. Front desk associates were very helpful, facility is clean and quiet. Room was clean and comfortable on 2nd floor. Will stay here again when coming back to town.More

Thank John S
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 28 April 2014

Dear John S., Thank you for choosing to stay with us at the Marriott Plaza. I am so happy to read you had a wonderful stay and thank you for sharing your experience. I am so pleased our team was helpful and friendly. Navigating around...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$ 188 - US$ 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in San Antonio
#47 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 188 - US$ 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in San Antonio
#47 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (224)
Room & Suite (64)
Pool & Beach (37)
Dining (9)
Amenities (10)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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25 September 2017|
AnswerShow all 8 answers
Response from Chester B | Reviewed this property |
Not directly on River walk about 2 blocks away. Hope this helps.
1
Vote
Colleen W
19 December 2016|
AnswerShow all 3 answers
Response from Maria M | Property representative |
Dear Colleen, We do not offer shuttle service from the airport. There is taxi service at the airport or the city has Uber available through the smart phone app. Thank you for reaching out. We hope to welcome you... More
0
Votes
Laura S
4 July 2016|
AnswerShow all 5 answers
Response from Rory P | Property representative |
Hello, Pets are welcome at the hotel and we charge a non-refundable $150 pet fee + $20 per day. Please let us know if you have any additional questions.
0
Votes
Room Tips
"Away from pool during peacock mating season."
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"High floor close to an elevator."
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"City view room gives an excellent few of downtown"
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"Ask to overlook the pool and garden. Stay away from elevators."
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