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Marriott Plaza San Antonio

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Traveller (263)
Room & Suite (91)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
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896Reviews
375Photos
6Q+A
100Room tips
Traveller rating
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Popular mentions
I cannot say enough about the Marriott Plaza hotel and its employees. We checked in on a rainy evening and were warmly welcomed as Platinum Elite members with a thorough orientation of the hotel and the services we could expect. We were too late to enjoy the services offered
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Response from Happiness34545675385, Manager at Marriott Plaza San Antonio
Responded 3 weeks ago
Dear Loves2Travel999, Thank you for taking the time to share your stay with us, I am grateful to hear that you were impressed with our historic charm and staff! Again thank you for your review and we can't wait to welcome you back soon!
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I really like Marriott's and I try to always stay at one when I travel but this one needs some help. It's a great location and has so many things going for it but there are some things that need to change. The furniture in our room was worn and needed to be replaced. My wife
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Response from Happiness34545675385, Manager at Marriott Plaza San Antonio
Responded 4 weeks ago
635JeffH, I am disappointed to hear your most recent visit with us here at the Marriott Plaza. I can assure you, your stay has been discussed with our housekeeping and engineering departments. All the observations are being addressed so you do not encounter them in the future. I do hope you give us another opportunity to better serve you the next time you are in San Antonio to provide the extraordinary experience I know we can deliver. Thank you again for taking time to review your stay.
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The Marriott Plaza San Antonio is my “go-to” hotel in the River City. I love the relaxed feel of the Plaza and the courtyard and swimming deck are landscapes so to make it private and lovely. The Peacocks walking around the property are a nice touch as well. The Marriott Plaza
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Response from Happiness34545675385, Manager at Marriott Plaza San Antonio
Responded 4 weeks ago
Dear WillBurksll, Thank you for taking the time to share your stay with us, I am grateful to hear that you were impressed with our historic charm and staff! Again thank you for your review and we can't wait to welcome you back soon!
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Hotel is a little worn, furniture in room was frayed. If you are looking to go to River it is a bit of walk. Staff was very friendly. I will say it has one of the best concierge lounges in the chain.Parking is convenient.
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Response from Happiness34545675385, Front Office Manager at Marriott Plaza San Antonio
Responded 13 Feb 2019
Dear MarineAustin, Thank you for sharing your feedback on your recent stay with us here at the Marriott Plaza. While our historic charm does appeal to our guests, my apologies that you encountered an issue with the furniture condition, I assure we strive to ensure all our guests have a memorable 5-Star experience with us and we truly are sorry we fell short of meeting your expectations. We do hope to better serve you should you give us another opportunity the next time your travels bring you back to San Antonio.
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We have stayed at the Plaza many times and found it to be one of the most beautiful venues in San Antonio. The grounds are well maintained and filled with Peacocks, Chinese Phesants and various local bi do. The pool area is beautiful and we recommend a balcony room overlooking
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Response from Happiness34545675385, Front Office Manager at Marriott Plaza San Antonio
Responded 13 Feb 2019
Dear landit1, Thank you for taking the time to share your stay with us, I am grateful to hear that you were impressed with our historic charm and staff! Again thank you for your review and we can't wait to welcome you back soon!
Read more
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Chair falling apart.
black mold in tub
Photo provided by managementMarriott Plaza San Antonio
Guest room
Photo provided by managementMarriott Plaza San Antonio
Guest room
Photo provided by managementMarriott Plaza San Antonio
Guest room
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12345619
Not directly on River walk about 2 blocks away. Hope this helps.
1 vote
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do you offer shuttle service from the airport?
Dear Colleen, We do not offer shuttle service from the airport. There is taxi service at the airport or the city has Uber available through the smart phone app. Thank you for reaching out. We hope to welcome you soon! Warm Regards,
0 votes
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What is your pet fee for a 10 lb dog?
Hello, Pets are welcome at the hotel and we charge a non-refundable $150 pet fee + $20 per day. Please let us know if you have any additional questions.
0 votes
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Is the pool heated?
Dear Jacquelin, Our pool is heated, so that you can enjoy year round. We also have a hot tub as well to relax in. We look forward to hopefully being of service soon. Warm Regards, Maria Martinez General Manager
0 votes
Hello, Please contact the hotel at the below e-mail so we can better assist you. sanantoniofd@plazasa . com Thanks, Marriott Plaza San Antonio
0 votes
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12
"Upgrade to Concierge floor if you can."
"Choose a balcony room"
"I think they all have balconies but they are worth it!"
"Garden view. Third floor."
"Try and get a end room, so very quite"
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PRICE RANGE
US$ 176 - US$ 366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott plaza san antonio hotel san antoniomarriott san antoniosan antonio marriott
LOCATION
United StatesTexasSan AntonioEast Side
NUMBER OF ROOMS
251
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