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Marriott Plaza San Antonio

831 reviews
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Traveller (224)
Room & Suite (52)
Storyboard
Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
“peacocks roaming”(14 reviews)
“fire pit”(47 reviews)
“concierge room”(15 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Reviews (831)Write a Review
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All reviewspeacocks roamingfire pitconcierge roomthe river walkla villitahemisfair parkconvention centerhemisphere parkshort walkpool areaself parkingfour seasonsnice poolthe king william districttwo blocksriverwalk areafavorite hotel
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1 - 5 of 815 reviews
Reviewed 1 week ago

We stayed at the Marriott Plaza for the whole week over Christmas while attending graduation ceremonies at Lackland AFB. The staff was great and the room was clean. As far as location you are close to the Riverwalk, Alamodome, Tower of the Americas and the...More

Thank Dan S
Reviewed 2 weeks ago via mobile

Staff was very friendly and helpful. Walking distance to river walk and the Alamo. Rooms have balconies. Bathroom was a bit outdated. Large property with heated pool. Overall good stay, would stay here again.

Thank Morgan0511
Reviewed 2 weeks ago

Good location in San Antonio. Grounds nice with an outdoor heated pool. Rooms looking a little tired. Had tea/coffee, safe and fridge. Ice only on 1st floor, Bar area nice. Service good. Has a laundry which few hotels offer. On balance the hotel is pretty...More

Thank STMoly
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 2 weeks ago

Dear STmoly, Thank you for taking the time to share your experience regarding your stay with us. We sincerely appreciate your time and any feedback we get. With the ice, we do have an Ice Room on the 1st floor. We have premade bags for...More

Reviewed 3 weeks ago

Before I get into the billing issues, I will say the hotel is very pretty and in a great location. Close to the Riverwalk and our room had an awesome view of the Tower of the Americas. We did wait for around 10 minutes for...More

Thank Ashley B
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 2 weeks ago

Dear Ashley B., Thank you for taking the time to share your feedback of your recent stay. We sincerely apologize for the issues experienced. We did have an issue with our elevator and we called our vendor out as soon as we were aware. We...More

Reviewed 4 weeks ago via mobile

We spent last Saturday night at the Plaza and I was so disappointed in my hometown Marriott! I can understand the natural aging of a hotel and even forgive some of that, but the failures in service were so disconcerting, I have to say something....More

Thank Flavorchick
Response from Maria M, General Manager at Marriott Plaza San AntonioResponded 4 weeks ago

Dear Flavorchick, Thank you for taking the time to share your review on your recent stay. We sincerely apologize for any issues experienced. We are very sorry that there were elevator issues. We did have something happen and our elevator company was called out immediately....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$ 145 - US$ 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in San Antonio
#47 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 145 - US$ 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in San Antonio
#47 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (224)
Room & Suite (52)
Pool & Beach (37)
Dining (9)
Hotel & Grounds (202)
Bathroom (12)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
25 September 2017|
AnswerShow all 8 answers
Response from Chester B | Reviewed this property |
Not directly on River walk about 2 blocks away. Hope this helps.
1
Vote
Colleen W
19 December 2016|
AnswerShow all 3 answers
Response from Maria M | Property representative |
Dear Colleen, We do not offer shuttle service from the airport. There is taxi service at the airport or the city has Uber available through the smart phone app. Thank you for reaching out. We hope to welcome you... More
0
Votes
Laura S
4 July 2016|
AnswerShow all 5 answers
Response from Rory P | Property representative |
Hello, Pets are welcome at the hotel and we charge a non-refundable $150 pet fee + $20 per day. Please let us know if you have any additional questions.
0
Votes
Room Tips
"We stayed on the 2nd floor because they said the upper room couches don't pull out. They brought us a..."
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"Higher floor rooms facing downtown have nice skyline views."
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"Top floor has a good city view from the nice balcony."
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"Pay the extra to have the garden view. It's luxuriously Texas."
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