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San Antonio Marriott Riverwalk

1,312 reviews
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Traveller (378)
Room & Suite (239)
Dining (23)
Overview
  • Excellent34%
  • Very good39%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,312)Write a Review
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Show reviews that mention
All reviewsconvention centergreat locationthe concierge loungethe river walkrivercenter mallbalcony roomhigh floorvalet parkingattending a conferenceself parkdirect accessan upgradebusiness tripstreet noisehotel restaurantper dayriverwalk
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11 - 15 of 1,284 reviews
Reviewed 4 weeks ago

The location just can't be beat. Plus I am a Marriott Platnium member. Forgo the rental car at the airport and Uber to hotel. If you need a car there is an Avis dealership in the mall across the street. Checkin was a breeze. The...More

Thank kes1639
Response from Matt M, Manager at San Antonio Marriott RiverwalkResponded 4 weeks ago

Good day kes1639, Thank you for your feedback as we will make sure to review as a team and learn moving forward. We truly appreciate you being a Platinum member with us as we know it takes many nights traveling away from home. Our goal...More

Reviewed 4 weeks ago

We were greeted by a lovely woman by the name of Jennifer. She was beyond helpful! She made our experience a wonderful one. We will return to San Antonio Riverwalk, because of her. She's one of the best front line representatives that we have had...More

Thank DNA2007
Reviewed 4 weeks ago

I had a room on the 7th floor overlooking the Riverwalk (and on the same floor as the indoor/outdoor pool). The room did have a balcony and that was a nice feature. The room itself was average size. I had a 2 queen room with...More

Thank hvnfuninmn10
Reviewed 4 weeks ago

Constance took such good care of us in the hotel club lounge. She went the extra mile to make our visit special. Thank you very much for making our stay enjoyable in San Antonio. The view is very nice of the river walk at night.More

Thank elle210
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 4 weeks ago

Dear elle210, Thank you for your feedback. Constance is a star in our book any day of the week! She loves her job and it shows, doesn't it? I will be sure to let her know you appreciated her efforts to make your stay special....More

Reviewed 4 weeks ago

My organization scheduled a business meeting here, as I am a Marriott Platinum Elite member and prefer their properties for hosting meetings. The hotel did a good job of supporting the reception we had as well as the 3 day meeting event. They also provided...More

Thank Global_Identity
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 4 weeks ago

Dear Global_Identity, Thank you for your very candid comments. Thank you also for your loyalty to Marriott. I was sorry to learn of your disappointment with the new design of our guest rooms. While our rooms are beautiful, fresh and modern, traditional desks did not...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 196 - US$ 521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 196 - US$ 521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (378)
Room & Suite (239)
Dining (23)
Pool & Beach (22)
Hotel & Grounds (245)
Bathroom (23)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ashley B
3 November 2017|
AnswerShow all 4 answers
Response from Libby C | Property representative |
The pool hours are 6:00am - 11:00pm.
0
Votes
Ashley B
2 November 2017|
AnswerShow all 3 answers
Response from Libby C | Property representative |
Yes, our pool is heated.
1
Vote
Midwestlawn
1 November 2017|
AnswerShow all 9 answers
Response from Libby C | Property representative |
Yes, the access to the convention center is quite easy. You can get to it by crossing the street or by walking along the River Walk. Either way, it is a short 3-5 minute walk.
1
Vote
Room Tips
"Choose another hotel."
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"Riverwalk room on a higher floor"
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"If you are a business traveler and plan to work in your room, stay elsewhere"
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"Rooms are updated and very clean"
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