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La Quinta Inn San Antonio Lackland

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La Quinta Inn San Antonio Lackland
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504 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Houston, United States
2 reviews
Reviewed 4 days ago NEW

Good Location but very disappointed in not allowing me to use accumulated points toward room rate. Was told I had to call ahead and make reservations. This we never do, so obviously your points earned system does not work for us. We do not like having to be at a certain location at a certain time so we never make... More 

Review collected in partnership with La Quinta

Helpful?
Thank L H F
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. Unfortunately when you reserved your room you booked through Trip Advisor and not La Quinta directly. Our La Quinta Returns program is always available when you make a reservation and sign up with us. You may want to check with Trip Advisor to see if there is some kind of rewards program that you might... More 

West Valley City, United States
1 review
Reviewed 5 days ago NEW

Great Place to stay. Right next to Lackland Air Force Base. Easy access to the base. Knowledgeable about Military Families and their needs. Breakfast was served early enough that we were able to easily get to the graduation ceremonies.

Review collected in partnership with La Quinta

Helpful?
Thank 205elizabethj
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for coming to support your Airman and staying here with us at La Quinta. It means the world to them when their Families and Friends come to see them graduate. I am glad that you enjoyed your stay and will pass your comments on to the staff to let them know they are appreciated. Hope to see you... More 

Level Contributor
17 reviews
5 hotel reviews
Reviewed 3 weeks ago via mobile

Great experience! Clean room! Grounds were clean! Convenient to the Air Force Base. Staff was friendly and knowledgeable of the area and especially of where you needed to go on base for coin ceremony and graduation! Our room was ALWAYS cleaned up, fresh towels, and beds made! I am very pleased with our stay, and would recommend this hotel! Continental... More 

Helpful?
Thank jstouder
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to support your Airman. I will review your comments with our staff . Hope to see you again soon here at La Quinta Lackland. More 

Hardwick, United States
1 review
Reviewed 3 weeks ago

Located close to the Air Force Base. Staff was helpful, polite and eager the please. While this facility is one of the original LaQuinta Hotels, the staff takes strides to keep the rooms clean and in good condition.

Review collected in partnership with La Quinta

Helpful?
Thank Mavis F
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for taking the time to give La Quinta Lackland and coming to support the Troops at Lackalnd AFB. We hope to see you again soon. We are always "HERE FOR YOU"! More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We were in town for our son's BMT graduation. I reserved two rooms. Room 163 was in fair condition but had ROACHES. Room 162 REEKED of cigarette smoke. We were moved from room 162 to room 167. Upon opening the door we were met with a STRONG cat URINE odor. We moved again, into room 169. The carpets were sticky... More 

Helpful?
Thank V D
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to Lackland to support your Airmen. We apologize for any inconvenience that we may have caused you. Your comments and concerns have been reviewed with our Housekeeping and Maintenance Staff members to ensure they are taking the necessary steps to ensure every room is clean and ready for our guests. More 

Travellers are raving about these San Antonio hotels

Hampton Bays, United States
1 review
Reviewed 4 weeks ago

I had a very poor experience at La Quinta. I would not recommend this hotel to anyone. I was staying here to attend an Air Force graduation ceremony the weekend of 10/27-10/30. Upon my arrival, the staff asked if I wanted a smoking/non-smoking room. I stated non-smoking. Upon entering the first room, it had a horrible odor of smoke. I... More 

Review collected in partnership with La Quinta

Helpful?
Thank Alyssa C
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and for coming to visit your Airmen. It is appreciated. Your comments have been communicated to our staff to ensure this doesn't happen again. More 

Level Contributor
10 reviews
4 hotel reviews
Reviewed 5 weeks ago via mobile

My teenage daughter & I stayed at this hotel while we attended an out of town babyshower. To say that I was appalled is putting it mildly. Our room had been recently remodeled & was very pretty. This is the only good thing I can say. I woke up with insect bites all over my body😡. The bathroom was filthy😡.... More 

Helpful?
Thank Hobbycenterfan
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. I have reviewed your comments and concerns and addressed them with our staff to help improve our operation. More 

Corvallis, United States
1 review
Reviewed 24 October 2016

This hotel is located right outside Lackland Air Force base, which made it nice for BMT Graduation. The hotel staff were polite and helpful, especially Krystal. A small breakfast was served every morning with waffles, boiled eggs, cereal and the worst coffee in the world. But I am a coffee snob! The room was small but clean. The beds were... More 

Review collected in partnership with La Quinta

Helpful?
Thank Laurel W
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to support your Airmen! We are glad that you enjoyed your stay. I will review your comments and concerns with our staff to help improve our operation. Hope to see you again here at La Quinta Lackland. More 

Atlanta, United States
1 review
Reviewed 22 October 2016

If you want a nice, clean & staff friendly hotel for BMT, this is it! We could leave the hotel & be inside the base in less than 10 minutes. Highly recommend this place. If ever in this area again, would be a repeat customer. Convenient to airport, expressway and Lackland AFB.

Review collected in partnership with La Quinta

Helpful?
Thank Suzanne F
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

We appreciate you taking the time to complete a review of your stay here at La Quinta Lackland. I have communicated your review with the staff and they were pleased to hear this. La Quinta Lackland is always "HERE FOR YOU"! More 

Dermott, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016 via mobile

To the staff and management I appreciate how you all made my stay at your hotel an enjoyable one. I traveled to San Antonio from Arkansas to see my daughter, because she was suppose to graduate, but because of an injury to her leg she had to be moved to meds and could not graduate this week. I decided to... More 

Helpful?
1 Thank ECOAKLEY
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. It is very much appreciated. We are glad that you enjoyed your stay with us. There are many families that do not have the opportunity to come see their Airmen graduate so I'm glad you could make it. Good luck to her and her future in the United States Air Force! Thanks for staying with... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn San Antonio Lackland

Address: 6511 Military Dr West, San Antonio, TX 78227-3615
Region: United States > Texas > San Antonio > Far West Side
Price Range: ₹ 4,364 - ₹ 8,387 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Lackland 2.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
La Quinta Inn Lackland Hotel San Antonio
La Quinta Lackland
La Quinta San Antonio
San Antonio La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn San Antonio Lackland staff and other travellers.
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Questions? Get answers from La Quinta Inn San Antonio Lackland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run...do not stop!!!”
 of 5 bubbles vd518, 2 Nov 2016 | Read review
“Second floor was very quiet, but entire hotel was quiet overall.”
 of 5 bubbles donaldm28, 6 Oct 2016 | Read review
“Try another hotel nearby”
 of 5 bubbles 891marya, 14 Sep 2016 | Read review
“ground level is nice but it really dosent matter unless you cant a flight of stairs well”
 of 5 bubbles 823tasiah, 14 Aug 2016 | Read review
“no frig or microwave. convenient to airforce base”
 of 5 bubbles hcaplan13, 17 May 2016 | Read review
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