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La Quinta Inn San Antonio Sea World Ingram Park

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La Quinta Inn San Antonio Sea World Ingram Park
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382 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Dallas, Texas
Reviewed 1 week ago via mobile

We checked in at 10:30pm. When we were about to get into bed, we discovered that our sheets had not been changed. They had stray pubic hairs, stains, and all sorts of DNA. I also discovered that no one ever bothers to clean the chairs either. When we called to ask for our bedding to be changed, a teenage security...

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Helpful?
2Thank DGKP75
Management response:

I sincerely apologize that your room was not up to our usual standards. I will discuss your feedback with my staff so that can better understand our guest perception when we do not meet guest expectations. I thank you for taking the time to shared your experience. I completely understand your concerns and will address them immedatelyl.

Houston, United States
Reviewed 1 week ago

The hotel overall is easy to get to. The rooms were a little dirty, I kept scratching all night, I have no idea why. The Ac took forever to get cold and also breakfast is my highlight at every hotel I stay and breakfast that morning was horrible, it was messy, no variety, no spoons and the staff was rushing...

Review collected in partnership with La Quinta
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Helpful?
Thank B1362YKmariom
Management response:

We strive to provide the best service for every guest; unfortunately we fell short during your stay with us. I have spoken to my breakfast staff about ensuring that all breakfast items are fully stocked. I will also share your feedback with my maintenance and housekeeping staff. I appreciate you taking the time to share your feedback. I apologize for...

Reviewed 1 week ago via mobile

The hotel was about 15 min away from sea world and right next to Denny's. This was so great for a family of 6. They had a small pool if you wanted to swim. There was free wifi. The continental breakfast was delicious. There was lots of variety of foods from boiled eggs, to fresh fruits, cereal, muffins, waffles and...

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Helpful?
1Thank Ashley G
Reviewed 1 week ago

The rooms weren't as clean as other La Quinta Inns that I've stayed in. The first room wasn't clean, so I was moved to another that was little better, but my family all moved into one room because there was a bug on the bed, I woke around 4 am to go the bathroom there was a roach crawling out...

Review collected in partnership with La Quinta
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Helpful?
Thank dakendam
Management response:

I appreciate you took the time to give us your feedback. I apologize for this experience; not the impression we wanted to make. I will address my staff in regards to your concerns to ensure these types of incidents do not occur in the future.

Reviewed 2 weeks ago via mobile

Not worth the money! Bathroom was nasty. Last day of our visit I was making the bed and found a dirty sock wrapped up in the sheet. My sons white socks were very diary after running around the room. Breaskfast was minimal. Staff was the best thing about the whole visit. Very helpful...Will not stay there again.

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Helpful?
Thank midlandjanice
Management response:

While I am happy the staff was helpful, I apologize for falling below your expectations. I appreciate your feedback and will use your comments as a training opportunity for my staff.

Dallas, Texas
Reviewed 2 weeks ago

Review collected in partnership with La Quinta
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Helpful?
Thank valeriegro
Eagle Pass, Texas
Reviewed 2 weeks ago via mobile

Ok so first time staying here. Damp smell is EXTREMELY overwhelming and unpleasant.No ice on machines and not close to get to breakfast area if your room is on other side of main entrance. Rooms are not inviting at all! But for a cheap price, you get what you pay for!!! DO NOT BOOK AND IF YOU DO, BRING CLOROX...

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Helpful?
Thank iamdissa
Management response:

I thank you for taking the time to provide us with your feedback. I apologize that we did not meet your standards; we strive to provide a quality product to all of our guests but unfortunately did not do that in this instance.

Valdosta, GA
Reviewed 2 weeks ago via mobile

We are moving cross country and decided to take a break from the road in San Antonio. We are traveling with a cat and two kids - 2 & 6 years old. Our room was on the third floor and directly above the front desk. Most of the rooms have exterior doors, but the rooms above the desk have interior...

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Helpful?
Thank marciabsmith
Reviewed 2 weeks ago

Inexpensive not cheep stay. Staff was very nice and helpful. That is about the best thing here. This place is in a desperate need of an update for their prices. But still in a pinch to get a room? This place isn't bad.

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Helpful?
Thank Terry G
Houston, United States
Reviewed 3 weeks ago

We were extremely unsatisfied with our stay. We were placed in a smoking room, with severe smoke allergies, and as we walked in saw roaches scurrying across the desk. It was extremely off putting and to compound the issue the staff wouldn't relocate us to the room we had originally reserved. We will not be staying at this location ever...

Review collected in partnership with La Quinta
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Helpful?
Thank earlh622
Management response:

I greatly appreciate your feedback. I have addressed your comments with my staff and we sincerely apologize for falling short of your expectations. Please note we are working diligently to correct these issues.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about La Quinta Inn San Antonio Sea World Ingram Park

Address: 7134 Northwest Loop 410, San Antonio, TX 78238-4116
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 4,385 - ₹ 12,042 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Sea World Ingram Park 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
La Quinta Inn San Antonio Seaworld / Ingram Park Hotel San Antonio
La Quinta Ingram Park
San Antonio La Quinta
La Quinta San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn San Antonio Sea World Ingram Park staff and other travellers.
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Questions? Get answers from La Quinta Inn San Antonio Sea World Ingram Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a very light sleeper, bring earplugs.”
 of 5 bubbles 314terryg, 10 Mar 2017 | Read review
“The rooms are in bad need of a upgrade or remodel. To many roaches in the room that I had to sleep with. Staff was great and helpul.”
 of 5 bubbles randolphm492, 6 Mar 2017 | Read review
“If you're looking to do some shopping, eat, and really see the town, this is the place.”
 of 5 bubbles Devildog71, 7 Dec 2016 | Read review
“avoid ground floor rooms and near the pool”
 of 5 bubbles , 25 Jul 2016 | Read review
“Don't. Book !!!!!! None!!!!!”
 of 5 bubbles TerryM111, 12 Aug 2015 | Read review
5 of 5