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Hyatt Regency San Antonio

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Hyatt Regency San Antonio
Hyatt Regency San Antonio
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2,725 Reviews from our TripAdvisor Community

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Showing 2,663: English reviews
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Austin, Texas
Reviewed yesterday NEW

First off, just so you know where I stand....I'm more of a mom & pop hotel type. I only stay in these corporate hotel staff-whipping pancake machines when I absolutely have to, like when there's a conference in the same location and it's convenient. In this case, I stayed here for a large conference taking place on the lower floors,...

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Helpful?
Thank JediSushiChef
New York City, New York
Reviewed 2 days ago NEW

I booked this hotel because of the roof top pool and was disappointed to find it was closed for renovations. It would have been nice to be informed of this at check in. Other than that, the hotel is nice and in a convienet location.

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Helpful?
Thank rbrolfe
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello rbrolfe, Thank you for your review of your recent stay at our property. We are glad to hear that you choose to spend your time at the Riverwalk with us; however we are disappointed to hear of your negative experiences while at our hotel. We apologize for the lack of pool renovation notification during your check in. Please know...

University Place, Washington
Reviewed 4 days ago NEWvia mobile

Can't beat the location in regards to stepping right onto river walk out the back doors or just a block away from the Alamo out the front. As a first timer staying at the hotel there were a few things that prevented me giving 5 stars: 1. Arrived after check in- but room initially requested/reserved Alamo View room was not...

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Helpful?
Thank jrb1414
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello jrb1414, Thank you for your feedback. We are happy to hear you enjoyed our hotel's location and friendly staff. We apologize for the inconvenience with the busy downtown traffic and the room change. We appreciate your comments and suggestions and look forward to seeing you again soon! Best, Hyatt Regency San Antonio

Cleveland, Ohio
Reviewed 4 days ago NEW

Stayed at the Hyatt for a convention recently. Usual Hyatt experience. Quick check in, clean and spacious room, decent amenities. Market shop for beverages and snacks, including fresh fruit and sandwiches. Located right on the Riverwalk one block from Alamo Square. Bed was comfortable. There were enough outlets for my wife and i to charge all our electronics at the...

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Helpful?
Thank jcsoh
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello jcsoh, Thank you for your feedback. We are happy to hear you enjoyed your Hyatt experience, amenity options, location to the sites, comfy rooms and friendly staff. We apologize for the noise from the lobby area and happy it was better the remainder of your stay. We appreciate your comments and suggestions and look forward to seeing you again...

Lubbock
Reviewed 4 days ago NEW

Great place to stay with friendly staff, clean rooms and very nice and updated rooms. Great location on the river walk and downtown. I would recommend this hotel for personal and business stays and meetings. Truly a nice place to stay.

Review collected in partnership with Hyatt Hotels
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Helpful?
2Thank diamondgirllubbock
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello diamondgirllubbock, Thank you for your feedback about our hotel. We are happy to hear you enjoyed our hotel's location to downtown sites, clean rooms and our friendly staff. We look forward to seeing you on your next visit to San Antonio. Best, Hyatt Regency San Antonio

Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank mariaaD1796CH
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Rogers, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank 593sammie
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Jamesburg, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Samantha J
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Brownsville, Texas
Reviewed 5 days ago NEW

My husband and I and the kids stayed at your hotel this pass weekend and we were a little disappointed with our room. We have stayed here two other times and have had no complaints. This pass stay we found urine stains on the toilet, the fridge was not cooling and we found some stains on the pillow cases and...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 692blancab
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello 692blancab, Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and I am very sorry that we missed the mark with your service expectations during your stay. This is not the standard of service that again either of us expects...

Texas
Reviewed 5 days ago NEW

This was the first time I have ever stayed at a Hyatt where I wasn't impressed with hotel and service. We checked in close to two hours after check in time, and our room type we had booked was sold out, and no rooms were available. They told us they could text us when a room was ready. This was...

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Helpful?
Thank Diana H
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Diana, Thank you for your review. Please accept a sincere apology from our team in regards to the check-in process and inconveniences during your visit. Please know your comments will be shared and utilized for us all to learn and grow. We do hope that when your travels bring you back to San Antonio, that you will give us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 

Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 13,407 - ₹ 29,830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hyatt Hotels Corporation, Priceline and Jetsetter so you can book your Hyatt Regency San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hotel Style:
#2 Green Hotel in San Antonio
#7 Spa Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#34 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Antonio staff and other travellers.
36 questions
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flushing,newyork
Bellevue, Nebraska
over a year ago
Visalia, California
over a year ago

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Questions? Get answers from Hyatt Regency San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the atrium can be noisy at times”
 of 5 bubbles jcsoh, 21 Feb 2017 | Read review
“Check in Early with Email to get room you booked.”
 of 5 bubbles T5721EWdianah, 20 Feb 2017 | Read review
“Riverbend views are best”
  • View down to riverwalk
  • master bedroom of riverbend suite
  • Riverbend suite
 of 5 bubbles yeowon, 14 Feb 2017 | Read review
“Probably less street noise the higher up you are, plus a better view”
 of 5 bubbles John30196, 14 Feb 2017 | Read review
“Higher floors are less noisy. Beds are true double, not queens.”
 of 5 bubbles LisaZ512, 14 Feb 2017 | Read review
5 of 5