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Holiday Inn San Antonio International Airport

340 reviews
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Traveller (106)
Room & Suite (66)
Dining (8)
Overview
  • Excellent29%
  • Very good32%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
“mile radius”(4 reviews)
“front desk staff”(15 reviews)
“rooms are clean”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Holiday Inn San Antonio International Airport
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (340)Write a Review
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All reviewsmile radiusfront desk staffrooms are cleanhotel restaurantbusiness traveleran older hotelbusiness tripenjoyed my stayshuttlelaundryhousekeepingrenovationconferencedowntownfreewayclerk
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111 - 115 of 316 reviews
Reviewed 12 May 2015 via mobile

After looooonnnnnggggg flight delays and terrible customer service throughout the travel day the service at the front desk and bar where refreshing. The room was clean and fresh and the beds comfortable. Nice pillow selection. Close up the airport with shuttle and plenty of lighted...More

1  Thank 1_T_Scot
Reviewed 7 May 2015 via mobile

I would like to express my thanks for the wonderful customer service I received from Mr. Rodrick during my stay at the Holiday Inn. He provided excellent customer service with a sincere smile and attitude. Employees like Mr. Rodrick will ensure your customers return as...More

Thank Adrene R
Response from jennifer332014, Front Office Manager at Holiday Inn San Antonio International AirportResponded 9 May 2015

Dear Adrene R, You have made Roderick's Day! Thank you so much for letting everyone know how great he is at his job. This is the level of service we are striving to provide our guests. We have a great team of people on staff,...More

Reviewed 1 May 2015

This hotel is awesome. The staff is efficient, excellent, and friendly. When Priceline caused issues with our reservations the staff stepped up and fixed it no questions asked. I would definitely like to stay here again the next time my family and I are in...More

Thank ADT1983
Reviewed 28 April 2015

In the military, I have traveled and taken a lot of shuttles but the shuttle with the Holiday is great! They will take you wherever you need to go with a 3 mile radius and pick you back up. Mr Roderick had the best customer...More

Thank gwen f
Response from Jennifer M, Front Office Manager at Holiday Inn San Antonio International AirportResponded 29 April 2015

Dear Gwen F, I can't wait to show this review to Roderick! He will be so happy to know that you were please with the shuttle service you received. He works so hard to provide excellent service to our guests, and this is affirmation that...More

Reviewed 27 April 2015

My husband and I stayed here the night before we flew back to Atlanta. The hotel was clean, and it was very close to the airport. The staff was great and we enjoyed our stay there. We did not use the shuttle to the airport...More

1  Thank weplayball2
Response from Jennifer M, Front Office Manager at Holiday Inn San Antonio International AirportResponded 29 April 2015

Dear weplayball2, We are so happy you enjoyed your stay with us! We can't wait for you to come back, and next time you must try our shuttle service. We will take you anywhere in a three mile radius that you would like to go,...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 97 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 97 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (106)
Room & Suite (66)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Room on the upper floors for view and quiet"
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"All rooms are great. Enter on Level 3. Level 2 leads to the large pool."
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"I don't know about other rooms but room 509 was disgusting. Avoid it at all cost."
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"Executive rooms were comfortable"
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