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Holiday Inn San Antonio International Airport

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321 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio International Airport
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Showing 298: English reviews
Reviewed 4 April 2015

My hubby and I had the wonderful opportunity to spend out wedding night here. Our wedding reception was held here. All because of my Matron of Honor and Kristina Carl(Catering Sales Manager), it was the best & most beautiful event I could ever imagine. Kristina's expertise and professionalism is superb. She made my first time experience very easy. She gave...

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Helpful?
Thank vchatman
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear vchatman, OMG!!! Congratulations to you both! We were so excited and happy that you decided to have this special occasion at our hotel. We love to put on a party, and Kristina is the best at making those special moments come together. We are so lucky to have such a great catering manager here. Our staff really enjoyed sharing...

Fayetteville, North Carolina
Reviewed 27 March 2015

I am a military service member and have traveled a great deal. This by far was one of the best Hotel experiences that I have ever had. The staff was AWESOME!!! Mrs. Jennifer, Giselle, Shauna, and Rushane were great. They all knew my name even when I wasn't in uniform and greeted me each day. The facility was clean, the...

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2Thank james m m
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear James, Thank you so much! You are awesome and really enjoyed having you stay with us. It is so nice to hear back from guests that we get to know during their time here, and we had a great time with everyone from your group. Thank you for your service, and we can't wait for your next visit!

Clarksville, Tennessee
Reviewed 26 March 2015 via mobile

Stayed at the Holiday Inn for a course I was sent to San Antonio to take. Was a overall nice place not could use a little touch up in the rooms. (Closet door was missing) Nice gym with good working equipment and friendly desk staff. BERY customer friendly amazing "transport" shuttle drivers!

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Helpful?
Thank KatIeGirl08
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Katlegirl 08, Thank you for your recent review of our hotel. We appreciate you bringing this issue to our attention, and I have reviewed this with our engineering staff to ensure they repair the door. I am so happy to hear that our staff was providing great customer service. This is the level of service we are striving to...

Reviewed 19 March 2015

stayed for 1 night prior to taking an early flight. Was very surprised with the quality of the hotel. The lobby was very spacious, with a bar, large sitting area and decent gym. The staff was friendly and helpful. The room was very large with sitting area, microwave and fridge. The bathroom was spacious too.

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Helpful?
Thank ImJoe2
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear ImJoe2, That is great to hear you had a good time and a comfortable stay. That is exactly what we want our guests to experience when they stay here. Good times, comfortable room and happy staff. We couldn't have asked for a better review than this one. Thanks again.

Dallas, Texas
Reviewed 12 March 2015

This hotel has been around but had a good night's sleep, even though it's near a major highway. Room is clean and the beds were just right! The bathroom contained a low-flush toilet, which is a first! Restaurant review coming!

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Helpful?
Thank George B
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear George B, That is awesome! We love to hear feedback like this, and we can't wait for your review of our food. Our chef and restaurant staff are working very hard to make a great experience in our restaurant. We look forward to your future visits, and you have come by and try our weekly specials. They are amazing!

Mount Pleasant, Iowa
Reviewed 8 March 2015

We flew in late to San Antonio and did not have a hotel. We called the Holiday Inn (express) and got a room. Nick Ybarra from the Holiday Inn picked us up as we did not realize we were on wrong bus. Obviously we did not have a room there but he drove us to correct hotel at 1230 in...

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Helpful?
1Thank Lyle M
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Lyle M, Wow, that is great to hear about the service Nick provided you. I am so happy he took care of you so late in the evening. We work very hard to take care of our guests, or in this case the Express's guests...lol... We love to make people happy! Thanks again for letting us know about the...

Del Rio, Texas
Reviewed 3 March 2015

Decent room and facility for the money, but could not get served in the restaurant for evening meal, had to go out in the rain and traffic to find another restaurant. Breakfast was typical and no problem.

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Helpful?
Thank ManagerDelRio_Texas
IHGCare, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear ManagerDelRio_Texas, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry we fell below your expectation regarding the restaurant service. We will address this concern. I assure you that the feedback of our hotel will be reviewed...

Chicago, Illinois
Reviewed 2 March 2015

I have stayed at this location a number of times when my business travel brings me to San Antonio. Disappointed that they discontinued the 11th floor service for the Priority members a few years back. Every time that I have stayed there I have had issues with the internet. They keep telling me that it is fixed, I come back...

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Thank Bruce G
Reviewed 26 February 2015 via mobile

This is another great place to stay the hotel has great amenities the lobby has a Starbucks they also have a restaurant and a full bar the rooms are always nice and their room service is prompt and always very nice this is another hotel I would highly recommend staying at.

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Thank Jtorres1
Reviewed 11 February 2015

Staff and stay was amazing!!. The professionalism and hospitality was great!!. I even appreciate the fact that guest and staff were more than appreciative of our service as Soldiers. I have always had great experiences as a guest, staying at the Holiday Inn hotels and this one is no exception!! Kudos!!

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Helpful?
Thank Mellecia M
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Mellecia M, Thank you for kind words and positive feedback. We are working so hard to provide the best service to not only our regular guests, but to the men and women to serve this country. We thank you for your service and for taking the time to let us know we gave you great service. Have a wonderful...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 

Additional Information about Holiday Inn San Antonio International Airport

Address: 77 N. E. Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: ₹ 6,542 - ₹ 9,781 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Antonio International Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn
Hotel Style:
#98 Family Hotel in San Antonio
#101 Business Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Holiday Inn San Antonio International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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Obakeiro, 7 Sep 2016 | Read review
“Top floors are quieter”
ArmandoA768, 8 Aug 2016 | Read review
“They make you fill out all this stuff about the hotel rooms, but we are local and just used the event services.”
, 26 Jul 2016 | Read review
“Just like any hotel...if you don't like noise...avoid the area around the elevator or ice machines”
STEVEP395, 18 May 2016 | Read review
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