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Four Points by Sheraton San Antonio Airport

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Traveller (95)
Room & Suite (47)
Pool & Beach (7)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“shrimp tacos”(5 reviews)
“spg points”(6 reviews)
“front desk”(40 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton San Antonio Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Antonio Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (319)
There are newer reviews for Four Points by Sheraton San Antonio Airport
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Traveller rating
165
93
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10
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165
93
28
13
10
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All reviewsshrimp tacosspg pointsfront desknorth star mallfitness roomthe hotel is cleanoutdoor poolshuttle servicebreakfast buffetfirst floorrooms are spaciousfitness centera great staywould definitely stay here againfelicialobbyapplebees
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11 - 15 of 309 reviews
Reviewed 6 March 2018

The staff is always friendly and very helpful. The room is extremely comfortable and roomy. When you need the shuttle to/from the airport, it is readily available. Amenities are very good and the lobby is very inviting.

Review collected in partnership with this hotel
Thank Roberta R
Reviewed 21 February 2018

While the check-in and check-out processes went well and the lobby was clean, the guest room showed signs of hard use. On one wall next to the bed was several square feet of a combination of stains and deep scratches that looked like someone had...More

Thank Bucky1836
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 22 February 2018

Hi Bucky1836, We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Four Points by Sheraton San Antonio Airport,...More

Reviewed 18 February 2018

I asked for an early check in and my room was ready at 10:00am. Our king room on the fifth floor was very nice as expected. We used Starpoints so my stay was free. They did give me 450 points for not having the cleaning...More

Review collected in partnership with this hotel
Thank Ron B
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 20 February 2018

Hi Ron B, we appreciate your kind words and thank you for your business. We love it when our GOLD members use their points to redeem free nights with us. I'm glad we were able to accommodate you and look forward to seeing you again...More

Reviewed 18 February 2018

I have stayed here several times. The rooms are clean. The staff is friendly. It is also centrally located which makes getting any where in the city a quick trip. It has become my go to choice when I am in the area.

Review collected in partnership with this hotel
Thank nofatboys
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 20 February 2018

Thanks for awesome review nofatboys! We look forward to hosting you again next time you visit our beautiful city.

Reviewed 6 February 2018

I booked my stay on a website that offers discounted rates. When I checked in, the front desk clerk, Paula, changed my room reservation from a king to two queens. I was told that because I got a discounted rate, I basically get what is...More

Thank SoloTravel2018
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 13 February 2018

Thank you for your response, we will address the areas of concern with our team members as we see necessary.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 106 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#69 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#69 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (47)
Pool & Beach (7)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Toni S
28 November 2016|
AnswerShow all 6 answers
Response from Chaitan M | Property representative |
Hi Toni S! I am sorry to inform you that unless the pet is a service animal we are unable to accommodate the pet. I hope that helps. Have a nice day!
0
Votes
conrade886
30 September 2014|
AnswerShow all 3 answers
Response from Megan L | Property representative |
Dear conrade88, Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited... More
0
Votes
Room Tips
"Clean and nice size room."
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"Ask for room away from cart storage."
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"Third floor facing the street was low in noise and everything worked well!! The room was perfect the beds..."
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"2nd floor is lobby level and the pool is on the 1st floor."
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