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Embassy Suites by Hilton San Antonio - NW I-10

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Embassy Suites by Hilton San Antonio - NW I-10
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906 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio - NW I-10
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Showing 862: English reviews
Baltimore, Maryland
Reviewed 4 May 2016 via mobile

First the good: fantastic staff working really hard through horrible conditions to make guests happy. In particular evening desk manager Robert was really helpful and upbeat. I appreciated his efforts and attitude. The bad: the remodeling is TOTAL, gutting the common spaces and redoing rooms floor by floor. From the schedule they published this will last through the summer. Dust...

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Helpful?
Thank Bob_plus_Four
San Antonio, United States
Reviewed 4 May 2016

AVOID this place until after they complete their $7 Million dollar renovation project! Everything is in plastic, Dust everywhere, and workers wear masks while guests have none. This place should not even be open. Still charging regular prices for subpar accommodations and service.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Will T
Laredo, United States
Reviewed 3 May 2016

Very disapointed with the discretion of the hotel management for not disclosing to the patrons about the major renovations the hotel was going through. It made our stay very inconvenient and caused a lot of headaches and allergy attacks. Literally.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joe C
Willow Park, United States
Reviewed 2 May 2016

Hotel is under major renovation. It is a wreck. Dirty, entrance poorly marked. Short sited attempt by hotel operators to genearate revenue during major renovation. Will not stay at Embassy Suites again because of this.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert H
Harlingen, Texas
Reviewed 2 May 2016

Nasty under construction dusty noises and no concerns for residents. Many trip hazards and it happened to me. Managment staff didnt seem concerned when i reported i fell. Was only offered a bag of ice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank homeros900
san antonio, United States
Reviewed 1 May 2016

Embassy Suites normally provides consistent above the line service. This facility is undergoing major renovation and the appearance and availability of services is limited. The staff is very good and has done what they can to maintain good working order. There is no cook to order breakfast (one of the things I look forward to) and the social hour is...

Review collected in partnership with Embassy Suites Hotels
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1Thank Randall J
Bangkok, Thailand
Reviewed 29 April 2016

Disclaimer. My poor review is to warn guests of the heavy construction going on at this property. I am sure I would give it 5 stars after the renovation. I just want people to have a choice of avoiding my experience. We arrived in San Antonio last minute. I usually stay at the Hyatt Place when with a party of...

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1Thank BangkokRyan
Houston, United States
Reviewed 29 April 2016

Our organization was told that the hotel would have some "slight dust" as the tile in the lobby was being replaced. This was a gross understatement! There was a major renovation underway with jackhammers running 12+ hours a day and heavy equipment being driven though the lobby and out the front door. The noise and dust, at times, made it...

Review collected in partnership with Embassy Suites Hotels
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1Thank Deann V
South Houston, Texas
Reviewed 27 April 2016

They did not inform us they were undergoing an entire renovation when we booked the room. Rooms were filthy, dust everywhere, roaches in dining area. Had to clean my own bathroom before taking a shower.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank vanaP7460FX
Beavercreek, OH, United States
Reviewed 26 April 2016

This hotel should've been shut down until they progressed further into their renovation schedule. There was dust all in the air everyday. Even the receptionists, etc. were wearing masks, yet nothing for the guests. There was no cook to order service due to the renovation. The parking lot was a mess and there were always construction workers hanging around staring...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Calvin W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 8,101 - ₹ 11,641 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
3 questions
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Fort Stockton, Texas
Dallas, Texas
8 months ago
9 months ago

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Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is being remodel, do not choose lower level”
 of 5 bubbles Japtul, 18 Jan 2017 | Read review
“Do not stay here unless they install security in the parking lot!”
 of 5 bubbles Ivonne_Balli, 13 Jan 2017 | Read review
“High as possible.”
 of 5 bubbles jimmyl438, 30 Dec 2016 | Read review
“Ask for a newly renovated room. We usually stay at one of the lower level floors, but found that the higher levels seem to be quieter.”
 of 5 bubbles 901mariannel, 28 Nov 2016 | Read review
“Pick another Embassy Suites in San Antonio!”
 of 5 bubbles Traveler9485, 22 Oct 2016 | Read review
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