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Embassy Suites by Hilton San Antonio - NW I-10

Booking.comUS$ 139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton San Antonio - NW I-10
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974 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio - NW I-10
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Showing 929: English reviews
San Antonio, United States
Reviewed 21 August 2016

Do not go to this hotel unless you like smelling dust and paint. Nothing is covered and everything was so old! The room smelled and there were nasty stains on the furniture and the ac did not work. The pool was so dirty and unkept! The noise was horrendous!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Julie H
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Julie H, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Houston, Texas
Reviewed 20 August 2016

The hotel is undergoing a major renovation. The staff were friendly and tried very hard to fix the many problems but their hard work could not overcome these issues: 1. Half the already over-worked elevators closed. We used the bug-infested stairs. 2. No cook to order breakfast. 3. Treadmill ALL broken for all 4 days that we were there. 4....

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Helpful?
Thank FayeJ42
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Faye142, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Mission, Texas
Reviewed 17 August 2016

Embassy suites is undergoing renovations. It is very loud and dust everywhere. Most of the time elevators were out of order. They did not offer omelette or eggs to order. Room service did not bring silverware or napkins. They also did not have any extra pillows. Will not be staying again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rosemary S
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Rosemary S, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Las Vegas, NV, United States
Reviewed 14 August 2016

Like other reviews, this hotel is SO NOISY due to the construction that it was impossible to hear the front desk staff as they were checking us in. Contractors were cutting tiles so screechy loud and then gunshots were going off inside. NO KIDDING. It is unsafe to your hearing and lungs with tile dust in the air. I am...

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Helpful?
1Thank Mike S
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Mike S, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Troy, Illinois
Reviewed 13 August 2016

I typically stay at this property. They tell me it will be under construction until the end of September. It was needed. The property has everything set up in a big meeting room. They still serve the welcome reception & hot breakfast but it's basic due to the accommodations. I will go back but not until they are done with...

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Helpful?
Thank Lonnie2
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Lonne2, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Lafayette, United States
Reviewed 11 August 2016

Massive renovation with caution tape surrounding closed front entarnce, no signage directing you, plaster, exposed walls, dust everywhere, torn up floors, noise and painting, hammering going on, have to lug luggage, laptop, etc. up stairs. Coughed entire first night. Stayed here only because it was company assigned. Thought I had walked into Ground Zero. I expressed displeasure to woman in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeanette R
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Jeanette R, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Victoria, Texas
Reviewed 11 August 2016

Stayed at this hotel while under construction so things were majorly off!! I can see that it will be nice once they are done but I don't recommend going until it is! The rooms were spacious and typical embassy style despite the bed being very uncomfortable! This hotel needed the updates it's hopefully getting!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tracycS6732RH
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello tracycS6732RH, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Pearland, Texas
Reviewed 10 August 2016

Horrible experience with roaches and construction. Was lied to about the level of construction. The jackhammer from construction made it impossible to relax at all. Thankfully I was able to change hotels.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 19susanner
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello 19susanner, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

Oklahoma City, Oklahoma
Reviewed 10 August 2016

Air conditioner in the room didn't work maintenance wanted to argue that it did tell finally he called a supervisor who informed him there was a problem chef was not on site for breakfast heavy demolition of hotel

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Boomer295
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Boomer295, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

EL Paso, United States
Reviewed 10 August 2016

The hotel is a great hotel but should not be operating when such a renovation is going on. Even with staying on the 8th floor, we could feel and breath the dust left by the construction going on. The floor surface that was necessary to walk on was extremely dusty, uneven, and a hazard.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jesus S
Ruby S, Front Office Manager at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Hello Jesus S, Thank you for your stay with us and I am so sorry that we did not meet your expectations during your stay. I hope you will give us another opportunity to change your experience at the Embassy Suites in the not too distant future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 8,045 - ₹ 14,208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Priceline, Orbitz, Expedia, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Embassy Suites by Hilton San Antonio - NW I-10 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
4 questions
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Fort Stockton, Texas
Dallas, Texas
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and stay near the first floor to have easy access to the lobby.”
federicor2017, 15 May 2017 | Read review
“I don't think it matter at this property. I was 3rd floor facing the highway and it was quiet in my room.”
Bob_plus_Four, 6 May 2017 | Read review
“Have a look at the room before final check in”
11268, 6 Apr 2017 | Read review
“upper floors are quieter”
dorisjohanness, 3 Apr 2017 | Read review
“ask if there is a room that doesn't hear the highway”
WorkingTravelMom, 25 Mar 2017 | Read review
5 of 5
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US$ 139* /night
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EmbassySuites.comUS$ 139
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Prices are for 1 room, 2 adults
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