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Embassy Suites by Hilton San Antonio Airport

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843 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Airport
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Showing 806: English reviews
Little Rock, Arkansas
Reviewed 27 June 2016

I'm sure the location is great and the customer services is perfect (did not get that when checking in at all - was actually very rude) and by the end of the renovations which are well overdue this hotel will be back on the level that an Embassy Suites should be - but until the renovations are done I would...

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Helpful?
Thank TravelFamily11
San Antonio, Texas
Reviewed 27 June 2016

Rooms need renovation. Carpets and upholstery filthy and made me wondering if the rest of the room had truly been cleaned. Construction during daytime so don't book if you need to sleep during the day. In the upshot the breakfast is good and the front desk staff friendly, but these were not enough to overcome the condition of the room....

Review collected in partnership with Embassy Suites Hotels
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Thank Joanne B
El Paso, Texas
Reviewed 25 June 2016 via mobile

We had the opportunity to stay in one of the "older" rooms and then in one of the newly renovated rooms the very next week. The older rooms are still very nicely appointed with comfortable beds and clean linens. The decor is a bit dated, but not overly so. One of the biggest inconveniences due to rhe renovation is the...

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Helpful?
Thank sophiepilla
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Sophiepilla, Thank you for taking the time to give us your feedback. We’re happy to hear that you enjoyed your stay and the great feedback on our newly renovated rooms. We are glad you got to experience one of the new rooms and really enjoyed the bed, updated décor, and modern bathroom. We do appreciate all your understanding and...

New Orleans, United States
Reviewed 23 June 2016

The staff was very accommodating and extremely helpful. Housekeeping made sure our 2 bedroom suite was stocked with towels and linens and front desk staff was AMAZING. Great staff, 2 minutes to Walmart & conveniently located near the mall.

Review collected in partnership with Embassy Suites Hotels
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Thank Tamara C
Reviewed 21 June 2016 via mobile

I was looking for a hotel that would offer a double room suite in San Antonio I Stayed here with my family last Friday night and all I can say is that what a disappointment .! Rooms are outdated , carpet is old , old furniture , the hotel was under renovation something they forgot to mention at the time...

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Helpful?
Thank Arty8036
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Arty8036, As a guest, you are top priority, and I would like to assure you that your comfort and satisfaction is our number one responsibility. We cannot apologize enough for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. It is our goal to ensure each...

Wilmington, Delaware
Reviewed 18 June 2016 via mobile

We stay at this hotel! Breakfast was always cold! Building a little out dated! Very clean n friendly staff! Shuttle available in a 3 mile radius! Very prompt! Could update the pool area! Not too bad for price.... Short distance from the airport! All the shopping n restaurant are within the 3 mile radius! Drivers are very good at trimming!

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Thank lillian22016
United States
Reviewed 14 June 2016

Let me say the good first. Great location. To be next to an airport you can't hear airport noise. Ok, now to the bad. It is being renovated and if you insist or have no other choice do not stay below the 7th floor. I hear the 7th and up are renovated already and looking nice. The whole hotel is...

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Helpful?
Thank MADWORKER
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Madworker, As a guest, you are top priority, and I would like to assure you that your comfort and satisfaction is our number one responsibility. We cannot apologize enough for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. During the renovation we are happy to...

Houston, United States
Reviewed 14 June 2016

The staff is great, and the complimentary dining in the evening is awesome and very tasty! The rooms were very clean, and I think the rooms were also very spacious too. I would definitely recommend this hotel to family and friends because it feels like all your need are getting met here. Pool area was nice and spacious too, staff...

Review collected in partnership with Embassy Suites Hotels
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Thank Jaleesa R
San Antonio, Texas
Reviewed 13 June 2016

This is our second time staying here. The first time was a pleasant surprise to find the free reception and then having the great breakfast the next morning! My omelet was great! The bed was very comfortable, linen clean and pillows just right!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Melissa W
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Melissa, Thank you for taking the time to post on TripAdvisor, we appreciate your loyalty to the brand and hotel. We are delighted to hear that you enjoyed the breakfast, evening reception and accommodations. We hope that is your travels bring you back to San Antonio you will stay with us again. Thank you, Mariela Barajas

Corpus Christi, Texas
Reviewed 13 June 2016

We were pleased with the hotel. The location is good. It was away from the noise and crowded streets but still close to the airport. Breakfast was good. A nice selection of food and the made to order omelets were delicious. Staff was very courteous and helpful. Room were certainly big enough but our room smelled a little old like....

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Helpful?
Thank rayfromcorpus
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Rayfromcorpus, Thank you for taking the time to post a review on your experience at our hotel. We appreciate the good comments about our location, breakfast, staff, and accommodations. We look forward to seeing you on your next visit to San Antonio. Thank you, Mariela

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: ₹ 10,471 - ₹ 18,194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Hotel Style:
#66 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 523 quiet but very poor view.”
 of 5 bubbles Quietlyreserved56, 9 Mar 2017 | Read review
“Recommend eighth or ninth floors”
 of 5 bubbles Bricynt, 5 Jan 2017 | Read review
“Even though it's close to the airport, our room was quiet.”
 of 5 bubbles 174mj, 30 Dec 2016 | Read review
“We liked 709 (or perhaps any other *09) - very close to the elevators, not on the "elevator side" of the hallway.”
 of 5 bubbles Mohsman, 21 Dec 2016 | Read review
“Higher floors tend to be more quiet.”
 of 5 bubbles PsychRN12, 27 Oct 2016 | Read review
5 of 5