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Courtyard San Antonio Medical Center

CourtyardUS$ 109*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Courtyard San Antonio Medical Center
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141 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard San Antonio Medical Center
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Showing 141: English reviews
Houston, Texas
Reviewed 6 September 2016

I would not stay here again unless the property is renovated. The room smelled old and the carpet throughout the property is dingy. The shower was dirty and hair was on one of the towels. The bed was very comfortable.

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Helpful?
Thank KeithPerry595
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. As the cleanliness and comfort of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to...

Spring
Reviewed 26 August 2016

Front desk staff professional appearance, friendly and prompt. Not everything was perfect but they resolved the problem quickly and apologized for the error. Rooms clean. Air conditioning worked. Wake up call made on time

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Helpful?
Thank Vickie L
Lake Jackson, Texas, United States
Reviewed 23 August 2016

Stayed here on a jump up trip to San Antonio due to a family emergency. Hotel looked great - recently remodeled, new carpets, decor, etc. Unfortunately the physical part of the hotel wasn't taken care of... Room air conditioner rattled and banged all night. Remote control for the TV had to be held within a few inches of the TV...

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Helpful?
Thank DAVID W
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the disturbance the A/C in your room caused and other...

Huntsville, Texas
Reviewed 21 August 2016

As a Platinum Elite Marriott member, I typically have good things to say about their properties. I really don't expect to be treated like royalty, but I do expect them to honor their customer service promises. After I had checked in and got to my room, I expected to find a 'coupon' in my card-key jacket based on my status...

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Helpful?
Thank Tony9876
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

As a valued guest, we do value your feedback and thank you for taking your time to share your experience. We are extremely embarrassed at the service you have personally received. This over site; we agree; is unacceptable and will get addressed. We do thank you for choosing Marriott and hope that we may host you again should your travels...

Layton, Utah
Reviewed 9 August 2016

We stayed one night at this property because we wanted to be on the north end of town and didn't want to pay downtown prices. Since it was the weekend, we got a really good rate ($79) so it didn't make sense to stay anywhere else. It was a very average Courtyard. The bed was comfy and the room was...

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Helpful?
Thank Go2theZoo
CYSAMedicalCenterMgr, General Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for sharing your recent experience with us and glad your enjoyed your stay. We apologize that the pool was out of service for a few days as we had a mechanical pump failure. Again, thank you for staying with Marriott.

Brownsville, Texas
Reviewed 30 July 2016

This property offers exactly what you expect for a Courtyard hotel, nice and clean rooms. Friendly service and well located if you need to stay in the Medical area or near the St. Mary's University. They offer complementary breakfast.

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Helpful?
Thank GerardoGonzalez
Alliance, Ohio
Reviewed 28 July 2016

Everything about this place was exceptional, even the price was not to ridiculous. There is only one bad thing I can say about this hotel, there are no vending machines. There is a market in the lobby, open 24hrs. So, if you became thirsty for a soda or bottle of water, and you do not have something in your frig,...

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Helpful?
Thank Jeb B
Reviewed 26 July 2016

I stayed here a Thursday and Friday night with two associates for a training seminar at the nearby dental college. The hotel was easy to find and the staff were universally friendly and helpful. The rooms were clean, comfortable, and cool. The location was in close proximity to the medical center and there were plenty places to eat nearby. I...

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Helpful?
Thank ftrdds
Houston, Texas
Reviewed 17 July 2016 via mobile

Is not close to SeaWorld or Aquatica. Is about a 20 minute drive but was so worth it! I wanted peace and quiet and that's what we got, the rooms were clean and large. Each has a mini fridge and microwave. The hotel staff was nice and The Bistro in he first floor has yummy food and drinks! The lobby...

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Helpful?
Thank Monica E
McAllen, Texas
Reviewed 10 June 2016 via mobile

Our family recently stayed here because we needed to be close to the hospital and we always prefer Marriott properties, as many members of the family are platinum members. However, this hotel was most unpleasant. We would have checked out and gone somewhere else, but had too much to deal with as my nephew was in very bad shape in...

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Helpful?
Thank MGWILD
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking time to share your recent experience. We are saddened and embarrassed to hear that it was less than positive. Please know that your comments are appreciated as we work with our team to ensure the service issues and maintenance issues are addressed and fully resolved. Thank you once again for your candid feedback so we may...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Dr, San Antonio, TX 78229-3217
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 6,850 - ₹ 10,792 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Medical Center staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Courtyard San Antonio Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the back or upstairs may be quieter”
eljay2015, 31 Mar 2017 | Read review
“Only three floors - quieter rooms higher up and away from elevators”
PatriciaR897, 30 Jan 2017 | Read review
“I would not choose a room near the middle entrance on the 1st floor, the door and elevators are a little noisy, nothing terrible though.”
507angelitaa, 30 Nov 2016 | Read review
“Upper rooms with views of the courtyard are a nice choice.”
quacklan, 23 Oct 2016 | Read review
“The balconies are very nice”
V6527IXmiker, 13 Sep 2016 | Read review
5 of 5
Courtyard
US$ 109* /night
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HotelQuicklyUS$ 151
Hotwire.comUS$ 109
Booking.comUS$ 109
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Prices are for 1 room, 2 adults
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