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They were going through a renovation but the kindness of the staff out-shined the work in progress. Can't remember names, but I spoke with about 4 staff members and all were SO HELPFUL and SWEET! The front desk made great recommendations- ate at a place...More
Stayed one night, recently, at this Crown Plaza near the airport in San Antonio, TX.
Had a flight the next day and this place was very convenient to the airport plus had a convenient free shuttle. The hotel is a very nice place, plenty of...More
Response from RCGSAT, Front Office Manager at Crowne Plaza San Antonio AirportResponded 28 October 2016
Thank you so much for your feedback, we are so pleased we were able to accommodate your needs. Please stay with us again soon.
Always at your service
Guest Services Manager
Room was unsafe and dirty. The door was lacking the hardware needed to lock the door. Although there was a door handle and lock, the doorframe did not have any hardware. There was nothing there but a hole where the hardware should have been. The...More
Response from IHGService, Guest Relations Manager at Crowne Plaza San Antonio AirportResponded 4 days ago
Thank you for staying with us recently and for sharing your experience. Your safety is our priority, however, Allow me to apologize for any frustration and inconvenience the shortfalls on our room door handle. I am also sorry for the issues you had...More
While visiting the San Antonio area I selected this hotel due to its location, the price, and due to being a Crowne Plaza hotel. The facility is a bit old and can use a refresh but my accommodations where clean, comfortable, and quiet. The front...More
Stayed here for 1 night due to a flight cancellation. Shuttle to and from airport is convenient and drivers were friendly. Lobby was nice however the room was dated. Needs major renovations. Restaurant never opened the night I was there so I ate at the...More
1 Thank serwin99
Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 26 May 2017
Thank you for staying at the Crowne Plaza and taking the time to write about your stay. I am glad you found our shuttle convenient and the staff friendly. I do apologize for your room not being up to expectations. We do appropriate...More
US$ 95 - US$ 147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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