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Comfort Suites North IH 35

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138 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites North IH 35
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Showing 136: English reviews
Austin, Texas
Reviewed 19 January 2014

The hotel is very attractive, has great curb appeal, good looking lobby, pool, hot tub and room. It is when you start experience your stay when things start to fall apart. Apart from the good price, I did try to go to the hot tub and noticed the water was less than luke warm. What? No HOT water? I asked...

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Helpful?
1Thank AustinVisitor1
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

AustinVisitor1, Thank you for taking time out to review our hotel and want to apologize for your unpleasant stay with us. We absolutely strive for 100% guest satisfaction but we fell short on your stay. Our hot tub heater malfunctioned over the weekend and was reported to me on Sunday morning so we are awaiting a pool heater part. Some...

Hewitt, Texas
Reviewed 5 January 2014

My husband and I recently stayed at Comfort Suites, 11526 IH 35 N., San Antonio, Texas; (210-656-46000). Our family has stayed at this hotel on several different occasions, and it is definitely our hotel of choice in San Antonio. For one thing, it is far enough outside the center of San Antonio that the traffic congestion is improved; and the...

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Helpful?
1Thank DonnaGarner222
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mrs. Garner, Thank you for taking the time out to survey our hotel and staff. I always enjoy reading that our guests enjoyed their stay and that our staff did an exceptional job making your stay in San Antonio an enjoyable experience. I have printed your review for the entire staff to see because I know that they enjoy reading...

Peru, Indiana
Reviewed 28 December 2013 via mobile

Truly a two room suite with two tv's and a door to close off the bedroom. Seating area is more than adequate for most needs. Microwave, refrigerator, small prep area. Comfortable beds, good internet speeds and a very professional and friendly staff make this a fine choice for anybody. There is a Cracker Barrel next door and other dining choices,...

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Helpful?
Thank Lindawithguy
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Linda, Thank you for such kind words regarding our hotel and staff. We enjoy reading positive comments and that our hard work paid off and that your stay was a pleasant and memorable experience. When returning to San Antonio, we look forward to serving you with excellent customer services once again. Sincerely, Jeff Vienne / General Manager Comfort Suites -...

West Columbia, South Carolina
Reviewed 25 November 2013 via mobile

Arrived to two of the friendliest front desk clerks on the planet. Checked us in very quickly and suggested we eat at the place next door. Awesome suggestion!!! Go eat there! You won't be sorry you did. OK. Back to here. The rooms are huge. The bed is super duper comfortable. The fitness center is great. The breakfast is amazing!...

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1Thank TheArdsofSC
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

TheArdsofSC, Thank you for taking the time out to review our hotel and staff. I am so glad to hear that you enjoyed our Texas shaped blueberry waffles as so many of our guests do. We offer strawberry and cinnamon as well which are just as delicious. I'm so pleased that you slept well as we get so many positive...

Georgetown, Texas
Reviewed 21 October 2013

The breakfast was very good and by far one of the best I have seen in awhile. My room was clean, quiet and comfortable which is very important to me when selecting a place to stay. The friendliness of the staff is felt the moment you walk in the door as you are greeted with a warm welcome.

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Thank donna751
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Donna751, Thank you for completing your survey and especially for being our guest. Reviews are a perfect training tool to monitor what we're doing right as well as an opportunity to improve. From all of us at the Comfort Suites IH-35 North in San Antonio, we thank you for being our guest and hope you'll choose us again when visiting...

Kingsille, Tx
Reviewed 2 September 2013

We were in San Antonio to celebrate my husband's birthday and all of our family gathered at my brothers home. We really enjoyed the hotel stay, awesome breakfast, and the very friendly staff especially Jennifer. She really was a great help. It was a great weekend and we will return back to this hotel on our next trip. Carlos S.

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Thank Connie S
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Connie S. I want to say Happy belated Birthday to your husband from all of us at the Comfort Suites IH-35 North in San Antonio. I am very pleased that your stay was a great and memorable experience. Jennifer continues day after day to make every guests stay a pleasant experience and she sincerely enjoys her job at the hotel...

Corpus Christi, Texas
Reviewed 21 August 2013

Stayed fot my nephew's birthday, and we all loved the hotel! Popcorn in the lobby, delicious breakfast, and friendly staff. Easy to navigate around the city, 30 minute drive to Schlitterbahn waterpark. Rooms were very clean, and extra linens ready as needed. We will definetly be returning back to this hotel our next time in San Antonio!

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Thank katrina c
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Katrina C, Happy Birthday to your Nephew! We are all very pleased that you enjoyed your stay with us and glad that all of our hard work is reflecting on our guest experiences. I agree that we are located in San Antonio where it's very easy to get to all the major attractions that our city has to offer. We...

Dallas, Texas
Reviewed 9 August 2013

The rooms are old, smells like mold and are not maintained at all! VERY DATED. The staff wears sweats at the front desk and housekeeping. Came down to the front desk at 9PM to get some towels. (the housekeeper only left 1 bath towel and 1 wash cloth in room). Tried to call front desk 5 times no answer. When...

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Helpful?
5Thank John A
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mr. John A, I wanted to thank you for taking time out to review our hotel. I regret to say that this review was a surprise to read as we are a top ranked hotel in the San Antonio market and was awarded the Certificate of Excellence for 2013. As a General Manager, I do not write reviews which is...

Hewitt, Texas
Reviewed 2 August 2013

Our family made up of 4 grandchildren (Grade 3 – 11) and 2 grandparents just returned from a great vacation together in San Antonio. We stayed for four nights at Comfort Suites, 11526 IH 35 N., San Antonio, Texas 78233 (210-656-4600). On a scale from 1 to 10 with 10 being the highest, we rated this hotel a 10. The...

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Helpful?
Thank DonnaGarner222
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Ms. Garner, I wanted to take this opportunity to thank you for taking time out to review our hotel and our staff members. We work very hard to provide an exceptional guest experience for every guest who walks into the hotel. I truly enjoyed reading your review and all our hard work is paying off. Your review not only helps...

Lubbock, Texas
Reviewed 27 July 2013

I travel frequently, and I have been a HIlton member for almost ten years. On this trip, my husband wanted to earn Choice points, so we stayed in a Comfort Inn. When we first arrived, at 8 pm, we received a very warm and friendly greeting from Natasha. I was pleased. My husband wanted to ensure his patient had a...

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Thank Kyndra7
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Kyndra7, Thank you for reviewing our hotel and passing along such kind words. First impressions are oh so important I always say and I'm pleased your first impression was very positive. Natasha always goes beyond the call of duty to ensure all our guests are pleased with their accommodations are 100% to their expectations. I will definitely pass along the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
All suite hotel centrally located to all of San Antonio's attractions. ... more   less 

Additional Information about Comfort Suites North IH 35

Address: 11526 IH 35 North, San Antonio, TX 78233
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: ₹ 4,125 - ₹ 8,969 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
Number of rooms: 57
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Also Known As:
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites North IH 35 staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites North IH 35 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room away from interstate.”
 of 5 bubbles indianahomeguy, 8 Mar 2017 | Read review
“It was surprisingly quiet with the orientation of the building to the interstate. Neither side should make a difference.”
 of 5 bubbles srlawren11, 2 Mar 2017 | Read review
“Get a room as far away from the freeway as you are able.”
 of 5 bubbles 307richd, 15 Jan 2017 | Read review
“1st floor rooms near the indoor pool tend to smell of mold and the strong smell of chlorine from the pool”
  • mold growth on ceiling
  • bathtub is gross!
  • clump of someone's hair left in teh bathroom
  • a/c filter was filthy and added to mustiness of the room and the reason the a/c didn't work well
 of 5 bubbles aurorNOLA, 9 Sep 2016 | Read review
“Upper room was quiet”
 of 5 bubbles wrischmi, 22 Oct 2015 | Read review
5 of 5