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Courtyard San Antonio North/Stone Oak at Legacy

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Courtyard San Antonio North\/Stone Oak at Legacy
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard San Antonio North/Stone Oak at Legacy
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Showing 101: English reviews
San Antonio, Texas
Reviewed 21 June 2016 via mobile

We are in between homes waiting to close on our new house. I decided this was a good spot, well location is great but service is hit and miss. The overnight person was very friendly and helpful but there day staff is very off putting and not very helpful. We stayed here 4 days and only once did we receive...

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Helpful?
Thank lupitarain
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear lupitarain, Thank you so much for taking to the time to write a review about our hotel. We appreciate you mentioning the friendliness of our night auditor. We will make sure to address the issues you experienced with the appropriate departments to make sure guests do not experience these issues in the future. Thank you for staying with us...

Los Angeles
Reviewed 21 March 2016

I was not looking forward to staying at this location after reading many of the negative reviews. My company scheduled me here, so I had no choice. Needless to say, I was very pleasantly surprised. From the friendly, helpful front desk staff to the renovated room itself, I wasn’t able to find fault with anything. Having the bistro and market...

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Helpful?
Thank KristiMD
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear KristiMD, Thank you for writing an excellent review of our hotel and for mentioning our newly renovated hotel and friendly and helpful nature of our front desk team. We will make sure they are recognized for their efforts. The Bistro and Market not only offer the conviences we expect but also the quality we hope for. Thank you for...

Philadelphia, United States
Reviewed 15 March 2016

I find the toughest part of traveling is the vast array of attitudes you encounter along the way. I'd like to call out the manager of this location, who must be doing something right, because ALL of the staff was filled with a positive vibe. The desk at check-in was great, even though they were training a new staff member....

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Helpful?
Thank Greg O
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Greg O, Thank you so much for taking the time to conduct a review of our newly renovated property. We appreciate you mentioning how accommodating the team was. I will make sure they are recognized for their efforts and I am so happy to hear you enjoyed the social environment in the bistro and lobby area. We look forward...

Texarkana, Texas
Reviewed 31 December 2015 via mobile

Comfy beds. Austere contemporary design. Poorly trained staff. Bar is a joke. No amenities. You get nothing but room for steep price. I will not stay in another Marriott property. I was really put off by the "attitude" of the place. Not geared to seniors.

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Helpful?
Thank rhcnmc
Daniel M, Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

I want to thank you for review and informing us on your unfortunate experience here at the Courtyard Marriott North Stone Oak. Please accept our sincerest apologies that your stay was less than satisfactory. We take any issue brought to by our loyal guest very seriously and we will work to rectify these with each Department Head. Again please accept...

Lake Dallas, Texas
Reviewed 20 December 2015

Recently renovated rooms which are very nice. However, the advertised amenities and menu choices at the bistro are not available every time we come. The staff is great but we have to call for items that should be provided. An example is shampoo! They leave 2 conditioners and no shampoo. Advertised menu items are unavailable yet are being advertised as...

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Helpful?
Thank kimmy772015
Daniel M, Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

I want to thank you for reviewing our hotel and informing us on the items that we have fallen short on regarding our Bistro Menu and guest room amenities . Please accept our sincerest apologies that your stay was less than satisfactory. We take any issue brought to by our loyal guest very seriously and we will work to rectify...

Houston, Texas
Reviewed 9 December 2015

This hotel is near my corporate office and I have stayed there about 35 nights in the 2nd half of this year and expect to double that next year. I recommend this hotel wholeheartedly. It is clean, safe and well kept but you expect that. The differentiator to me is absolutely their employees and service level. Their customer service is...

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Helpful?
Thank Staci S
Daniel M, Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Staci S , Thank Your for your wonderful review of our hotel. I have shared your response with the hotel team and they were very pleases to hear how much you enjoy our property. We look forward to seeing you this year as well.

San Antonio, Texas
Reviewed 9 December 2015

The BEST customer service, the BEST accommodating staff, and clean, spacious rooms. There was a lot of us, we were in town for family reunion that was hosted there at hotel and Ryan, the Director of Sales and Marketing, went above and beyond to make sure all went well and it did. It was GREAT

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Helpful?
Thank Evelyn Henry P
Detroit, Michigan
Reviewed 28 October 2015 via mobile

This was a quick nights stay for business but it was a nice stay. Everything was clean and check out was a breeze. It was very quiet during my Thursday night stay, which was nice. However, it is at least a 20-30 minute drive to downtown, so if you're looking to be close to the action this isn't the spot....

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Helpful?
Thank Danielle19828
San Antonio, Texas
Reviewed 9 September 2015 via mobile

Great hotel very convenient location to 1604 / 281 and the Stone Oak area. The rooms are clean and comfortable. The hotel lobby is spacious and very inviting. Free, fast wifi. Pool and fitness area are nice and conveniently located next to elevators. Front desk staff was extremely attentive and very helpful.

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Helpful?
Thank Paco P
Cherry hill
Reviewed 13 August 2015 via mobile

Very nice hotel with comfortable Libby area serving 'pay for' breakfast. Good pool and small gym. Close to huge gym club opposite property. Comfortable rooms but a/c noisy when clicking in to drop to require thermostat temperature. Right next to the highway so easily accessible to airport and main San Antonio attractions

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Helpful?
Thank Matt C
Nicole D, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Thank you for providing your feedback about your recent stay. It appears as though you enjoyed our amenities are were pleased with our location. We hope to have you back in the future and appreciate any commentary you might have as we are always in the process of improvement. V/R Nicole Dahl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard San Antonio North/Stone Oak at Legacy

Address: 1803 E Sonterra Blvd, San Antonio, TX 78259-7600
Region: United States > Texas > San Antonio > Far North Central
Price Range: ₹ 6,127 - ₹ 16,542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio North/Stone Oak at Legacy 3*
Number of rooms: 107
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Also Known As:
San Antonio Courtyard
San Antonio Marriott
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Questions & Answers

Questions? Get answers from Courtyard San Antonio North/Stone Oak at Legacy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was relatively quiet since it was away from the elevator, but you do hear the people above you.”
 of 5 bubbles KristiMD, 21 Mar 2016 | Read review
“4th floor recently renovated and it's amazing!!! All the other floors are nice but it's over the top!”
 of 5 bubbles 17stacis, 9 Dec 2015 | Read review
“All rooms are excellnt”
 of 5 bubbles evelynhenryp, 9 Dec 2015 | Read review
“Top floor if you dislike those noises that come from the upper floor sometimes.”
 of 5 bubbles mauricioa386, 4 Aug 2015 | Read review
“I would not stay here again”
 of 5 bubbles MnJH5, 2 Aug 2015 | Read review
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