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WoodSpring Suites San Antonio Fort Sam

21/05/2017 22/05/2017
1 room 2 adults 0 children
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45 Reviews from our TripAdvisor Community

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There are newer reviews for WoodSpring Suites San Antonio Fort Sam
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Showing 45: English reviews
Reviewed 21 October 2016 via mobile

This is my first time at this hotel and the first thing I always notice is customer service. I think it is important how customers get treated. This place has an amazing customer service. Was treat with respect and an actual human being. Thanks to Keisha Johnson she is an amazing employee. The rooms are not too bad as well...

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Helpful?
Thank Ambrosia M
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for taking the time to post a positive review. I am so pleased to hear the customer service at the hotel has exceeded your expectations. Thank you for sharing your experience.

Brownsville, Texas
Reviewed 20 October 2016 via mobile

Arrived October 2nd for business/work and this place hasn't disappointed , friendly staff "especially Shamika " , clean rooms I would recommend this to my coworkers as well without any hesitation, thanks 👍🏻

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Helpful?
Thank julian8022
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for taking the time to post a review. We are pleased to hear you are enjoying your stay. Thank you for sharing your experience.

San Antonio, Texas
Reviewed 19 September 2016

I have been a guest of Value Place Hotel, located on Northeast side, near Ft. Sam Houston Military base for about three weeks. In that time, I realize the amenities is second rate at best. If not for the professionalism of one of it's patron, the head House Keeper Ms Meka, my stay would have been horrible to say the...

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Helpful?
Thank Mikeygg69
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for taking the time to post a review. I would like to apologize for any issues you many have experienced during your stay, but I am pleased to hear that Meka has made your stay comfortable. Thank you for sharing your experience with us.

Page, Arizona
Reviewed 18 August 2016 via mobile

Staying here for a long period of time for work. They had clean rooms, nice kitchen with a fullsize fridge, 2 burners, clean bathroom, firm bed, cable and wifi. Location was perfect. Just about 20 minutes right outside of San Antonio and near beautiful new braunfels.

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Helpful?
Thank hatathli
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

Thank you for taking the time to post a positive review. I'm glad to hear that you were pleased with the accommodations. Thank you again for sharing your comments with us. We look forward to you staying with us in the future.

Dallas, Texas
Reviewed 11 June 2016

This place was clean and easy to check in and out. There was a little bit of a wait, but over all a pretty good experience.It had most everything we needed including a laundry facility. The best part was we took a smoking room that didnt have the stinch of old cigarettes.

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Helpful?
1Thank samnbee
Stephen S, Guest Relations Manager at WoodSpring Suites San Antonio Fort Sam, responded to this review

I want to thank you for your positive review of our property. I'm glad that the room did not smell even though it was a smoking room. I would like to apologize for the wait. Thank you again for your review. We do hope that you will return to our hotel or any other Value Place.

Reviewed 31 May 2016 via mobile

Nice place and clean rooms and staffs are friendly.Good and clean 15 mins driver to tower of america and river walk. No complementary breakfast. Has speed internet for 3 devices. But reception will open only 9 to 6 and sunday 12 to 5: no one is there to for service .have access card to enter the hotel so no other...

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Thank Saravanan B
Marlin, Texas
Reviewed 21 May 2016 via mobile

The atmosphere at Bohannan's restaurant is amazing. One is treated like a world class guest from the moment of arrival. Pampering is NOT overrated at this restaurant and the food and drinks are delectable!! Save room for their scrumptious desserts. Can't wait until I have a chance to return!!

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Helpful?
Thank rmj412
Marion, Kentucky
Reviewed 20 May 2016 via mobile

On a family trip to the Alamo we rolled into San Antonio a bit late. Several other hotels were booked. We Found Value Place and booked it. However, we didn't click through to the hotel website where we could have discovered the front desk closes at 8 p.m. We arrived about 8:15. We found a note on the office indicating...

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2Thank ProfessorPooky
North Chicago, Illinois
Reviewed 7 April 2016 via mobile

For the price I thought this would be a decent place...I didn't look at reviews before booking online. Like I always do...Big mistake. It smells horrible and looked just as bad. While staying literally from midnight to 5:30am there was a lady screaming her lungs out praying weirdness and clapping her hands obsessively. I seriously thought she was on the...

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4Thank Tamra2008
Westville, NJ
Reviewed 24 February 2016

I needed a place to stay while in San Antonio at the end of 2015/beginning of 2016 due to the passing of my brother-in-law. Everything else was booked. I had issues from the get go. We got there late in the evening (10:00 pm) and the office was closed, but if you call from the phone in the hall and...

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Helpful?
1Thank Tracy S

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21/05/2017 22/05/2017
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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites San Antonio I-35 North (formerly Value Place San Antonio Northeast/Fort Sam) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites San Antonio Fort Sam

Address: 6922 I-35, San Antonio, TX 78218 (Formerly Value Place San Antonio, TX (Northeast/Ft. Sam))
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: ₹ 2,697 - ₹ 5,329 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites San Antonio Fort Sam 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Value Place San Antonio Hotel San Antonio
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms w/ sleeper, more spacious”
williamsO1065HD, 22 Nov 2016 | Read review
“Accessible to the San Antonio surrounding areas.”
Mikeygg69, 19 Sep 2016 | Read review
“the first floor seemed very quiet”
jmm681975, 9 Feb 2016 | Read review
“Find another hotel”
wayneg809, 10 Aug 2015 | Read review
“dont choose 4th floor unless you are a smoker.”
ponchoiram, 6 Jun 2014 | Read review
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