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All reviewstwo bedroom suitefront desknice hotelwafflesstayed here for one nightthe looplight sleeperbed was very comfortablehousekeeping staffwould stay here againbusiness tripwalmartgmkitchenetteriverwalk
Most welcoming front desk team at a Residence Inn that I can remember -- ever. The building is a standard Mark 2, Mod 3 Rez Inn -- four floors with corridors and it's been refurbed with the modern colors and cabinetry. Location is convenient for...More
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 19 May 2015
Thanks for taking the time to review our hotel. We take all comments in an effort to improve all areas of the hotel. I am happy to hear that we were successful with you. We hope to see you the next time that you are...More
Stayed two nights this week while on business. I am looking for a San Antonio business hotel to use as a base camp for future trips. Location is good for things on the north side of town. (located on 1604 and very close to 281)....More
1 Thank mike h
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 4 May 2015
Thank you for taking the time to complete the review of our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...More
Stayed at this location two different nights in the past week and I highly recommend the hotel. Although it is a little difficult and confusing to get to, once you are there its worth it. Great breakfast every morning and the staff is friendly and...More
The front desk personnel were just excellent, very helpful, friendly and pleasant. The breakfast area left lots to be desired, it was not kept very well stocked for breakfast the entire week I was there. Coffee ran out some mornings, and the one morning my...More
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 21 March 2015
Thank you reviewing our hotel. Our goal is to make sure that every guest enjoys themselves every stay. I am glad that we were able to help you enjoy your visit to San Antonio! We look forward o serving you again in the future
Very pleasant experience. We are marroitt platinum members- we were staying on points for a one bedroom suite- however, jessica upgrade is to a two bedroom. Which was perfect because we were two adults and a child. Staff was friendly- especially Jessica at the front...More
Response from Nanci J, General Manager at Residence Inn San Antonio North/Stone OakResponded 14 January 2015
Thank you for your kind comments. We will be sharing your note with Jessica! I'm very glad that she was able to help you enjoy your trip. We hope to see you again.
Pets can be left in the room while you are out as long as they are not barking and disturbing other guests. Housekeeping will not go into the room in order to clean it if a pet is left in the room unless it is caged. Please... More
Pets can be left in the room while you are out as long as they are not barking and disturbing other guests. Housekeeping will not go into the room in order to clean it if a pet is left in the room unless it is caged. Please let me know if this does not answer your question fully. We look forward to serving you.
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"We were away from the highway, always a good option for a good nights sleep."