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Hotel Contessa

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Certificate of Excellence
GreenLeadersBronze level
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Hotel Contessa
Hotel Contessa
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2,999 Reviews from our TripAdvisor Community

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Showing 2,963: English reviews
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Reviewed 2 days ago NEW

From the moment we pulled into the valet, the service was incredible. Eddie Mando, a bellman, greeted us as if we were royalty. At the registration desk, the gentleman who took care of us was extremely pleasant and made sure to give us a great experience. He had just started, it was his 3rd day on the job. Eddie then...

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Helpful?
Thank Lisa B
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Lisa B, Thank you very much for taking the time to post a review of Hotel Contessa. Our staff strives to provide exceptional service from the moment our guests arrive and I'm pleased to read everyone went above-and-beyond to make you feel welcomed. We certainly look forward to having you back again. Sincerely, Troy Mathews General Manager

Dallas, Texas
Reviewed 3 days ago NEW

My family of five stayed here for Spring Break from 3/11 - 3/15/17. The rooms were very nice and spacious. We have two teenagers and a toddler so the separate bedroom and living area with two tvs was perfect for us. Also, the free WiFi was a hit with our family! The hotel is very clean and the staff friendly...

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Helpful?
Thank Kristine P
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Kristine P, Thank you very much for sharing your experience at Hotel Contessa on Trip Advisor and more importantly for selecting our hotel for your family's Spring Break vacation. I'm pleased to read your family enjoyed our great location directly on the Riverwalk and spacious suites. I'd like to personally welcome you back to the hotel. Please contact me...

Redding, California
Reviewed 3 days ago NEW

Even though we checked in at 9:30PM we were greeted by the valet, doormen, and front desk folks with a warm cheery "Hello, may we help you!?" Our room was prepared as I had instructed, and my bride was duly impressed and joyful for the great room accommodations and service afforded by the entire staff. The Concierge staff (Steven Smokes...

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Helpful?
Thank roadrunnered
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello roadrunnered, I sincerely appreciate your review of Hotel Contessa. Our staff strives to provide superior service and to ensure all guests feel at home during their stay. Thank you for recognizing our team for being helpful and we hope you will continue to come back when you return to San Antonio. Thank you again, Troy Mathews General Manager

Reviewed 5 days ago NEWvia mobile

My mom, sister and I stayed at HC on a girls trip over spring break. We had a wonderful stay. The hotel is within walking distance to practically everything. It is a beautiful hotel. We enjoyed the spa, restaurant and bar, as well as the roof top pool. This hotel has everything. In addition, Eddie and AJ with guest services...

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Helpful?
1Thank Katie C
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Katie C, We are absolutely thrilled you and your family chose Hotel Contessa for a girls Spring Break getaway! I'm so pleased you enjoyed your stay and I will share your comments with our team. It was an honor to have you stay with us and I'd like to personally welcome you back. Please contact me at tmathews@thehotelcontessa.com prior...

Sugar Land, Texas
Reviewed 6 days ago NEWvia mobile

This is still my favorite hotel in San Antonio. It is on the back side of the river so the access to the riverwalk is not congested, but it's an easy 5 min walk to the original riverwalk area. The staff is always friendly. The pool area is on the roof top and is always comfortable and enjoyable. It's not...

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Helpful?
1Thank SugarlandD
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning SugarlandD, I'm so pleased to read Hotel Contessa remains one of your favorite hotels in San Antonio. Thank you for sharing your experience on Trip Advisor and we look forward to seeing you again very soon! Troy Mathews General Manager

Dallas
Reviewed 1 week ago via mobile

Wished we would have stayed here longer! Beautiful hotel! Spacious, clean and enjoyable! We had a view of the cityscape and the Riverwalk which was awesome! The pool and gym are on the top floor which was great because the views were amazing!! It made my morning workout so much more enjoyable doing it while watching the sunrise over the...

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Helpful?
Thank Txmamaof2
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Txmamaof2, Thank you so much for the 5 star review of Hotel Contessa! We are so happy you and your family enjoyed your stay in San Antonio. We appreciate your compliments to our staff and hotel amenities. I'd like to personally invite you back. Please contact me at tmathews@thehotelcontessa.com prior to your return visit. Safe travels and we'll see...

Round Rock, Texas
Reviewed 1 week ago

Top notch service, perfect location and a beautiful room. My husband and I spent our anniversary in San Antonio and stayed at the Hotel Contessa in January. Our room looked over the River Walk which was still fully decorated for Christmas. We easily walked to the Hotel from the the River Walk. My husband has stayed here several times on...

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Helpful?
Thank h_e_tompkins
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello h_e_tompkins, Thank you so much for review of our hotel. I'm so happy you and your husband chose to stay at Hotel Contessa for your anniversary and you enjoyed your stay. We hope you will be back again very soon. Sincerely, Troy Mathews General Manager

Texas
Reviewed 1 week ago

Hotel Contessa is pure class all the way. The rooms are beautiful and clean, and staff is incredible. My husband and I stayed here over the Christmas holidays. We had a last-minute gift shipped straight to the hotel and even though they were incredibly busy, the host took special care to receive, wrap, and display the gift in our room...

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Helpful?
Thank Sarah P
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning Sarah P, Thank you very much for your kind words and great review of Hotel Contessa. Our staff strives to provide superior service in all areas of the hotel and I'm so happy we provided an exceptional stay for you and your husband. We look forward to having you back very soon. Troy Mathews General Manager

Reviewed 1 week ago

The facility is great, rooms great, service great! Love the location on the river, and the Briscoe Western Art Museum next door is great! Highly recommend! Great bar - inside and out. The only thing that was not great was the breakfast. Their breakfast buffet was not bad, it just was not great as everything else was. Nice work out...

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Helpful?
Thank bsmall
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning bsmall, Thank you so much for the high recommendation of Hotel Contessa and feedback of your recent stay. I will share your comments with our entire team and we look forward to having you back again very soon. Troy Mathews General Manager

Oklahoma City, Oklahoma
Reviewed 1 week ago

Wonderfully helpful staff and a great quiet hotel, conveniently on the river but not in the middle of the crowds. Easily walkable to the party 🎉 or any venue downtown. Rates are reasonable and the reservations staff is very accommodating in booking groups.

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Helpful?
Thank 351boomer
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello 351boomer, Thank you for the 5 star review of Hotel Contessa. I'm pleased to read you enjoyed our quiet location along the Riverwalk away from the tourist crowds. I hope you will continue to select our hotel when you are in San Antonio. Safe travels and we'll see you soon! Troy Mathews General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Las Ramblas
Las Ramblas
Cuisines: Spanish
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Contessa

Address: 306 W Market St, San Antonio, TX 78205-2953
Region: United States > Texas > San Antonio
Price Range: ₹ 14,248 - ₹ 30,523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
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Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio
Hotel Style:
#2 Business Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#4 Green Hotel in San Antonio
#5 Spa Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#13 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Contessa staff and other travellers.
18 questions
Ask a question
9 months ago
Terrell, Texas
over a year ago
Houston
over a year ago
Canyon Lake,Tx USA

See all questions (18)

Questions? Get answers from Hotel Contessa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverview rooms in the 420's (we had 423) are very quiet and have a great view of the Riverwalk.”
  • Roses in our room on our wedding night!
  • View from Room 423
 of 5 bubbles roadrunnered, 20 Mar 2017 | Read review
“We had street side and never noticed noise.”
 of 5 bubbles 351boomer, 16 Mar 2017 | Read review
“Never had a bad room here.”
 of 5 bubbles markm660, 16 Mar 2017 | Read review
“Go to another hotel.”
 of 5 bubbles forthetweeple, 6 Mar 2017 | Read review
“Try to get a room overlooking the Riverwalk.”
 of 5 bubbles colinc824, 4 Mar 2017 | Read review
5 of 5