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Went to this hotel. Mour first impression of the place was not very good. The staff seemed uninterested in helping us. We finally were met by a man named Ric. He was amazing, friendly and even helped us navigate through traffic spots in San Antonio....More
Thank Angelo P
Response from Ric V, Guest Relations Manager at Quality Inn near SeaworldResponded 12 August 2015
Thank you for taking you time and filling out the online survey for us. We are glad you had a good stay at our hotel. We will certainly use your feedback to improve ourselves. we hope to see you soon again.
As I have stated in previous reviews I have over 20 years of experience in the hotel industry so I look at a property as thought it were my own. I had relatives arrive without warning, during summer vacation. All rooms in the area were,...More
We had a king suite which was very large. It was clean but a little worn. Entryway had a funky smell. They have a miniature golf course and an arcade room for the kids which was just some PS3 and PS4 machines mounted in the...More
Response from Ric V, Manager at Quality Inn near SeaworldResponded 10 July 2015
This in fact is about Quality Inn - Sea World NORTH. Not about our Hotel at all. We neither have a miniature golf course or a "game room." We're so sorry you were not satisfied 110%, because here at Quality Inn - Sea World/Lackland, we...More
The only good thing I can say about the place is that the man at the front desk was great ( I think his name was Ric). He was great. The bathroom floor was dirty, the door handle was put on wrong, so you had...More
Thank Lynn W
Response from Ric V, Manager at Quality Inn near SeaworldResponded 1 July 2015
Thank you for taking the time to complete our on-line survey. We appreciate your input and the information is used to improve in areas where we may be lacking and to commend our Staff.
I am awfully sorry that your stay this time was not...More
This hotel has very friendly staff, rooms very clean. It is located out near sea world and tucked neatly off loop 410. We discovered that it was easy to find on the map quest. Exit off and right into the parking lot. It is not...More
Thank Ken W
Response from Ric V, Manager at Quality Inn near SeaworldResponded 2 July 2015
We are awfully sorry about the breakfast situation. We here at CHOICE Hotels are very aware what an effect a Guests' satisfaction with breakfast, effects their overall opinion of the hotel, in general. We certainly hope it was not too negative, to keep you from...More
Although I never stayed in or even knew that they offered three bedroom suites, I can tell you that during my week stay (about three weeksago)I saw truckloads of new furniture being delivered to the second floor.