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Holiday Inn Hotel & Suites San Antonio Northwest

HolidayInn.comUS$ 116*
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#135 of 354 Hotels in San Antonio
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Hotel & Suites San Antonio Northwest
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134 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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San Antonio, Texas
Reviewed 1 week ago

I want you all to know that the staff at this hotel is fantastic. They are wanting to make you feel at home they are very personable. They are truly very nice. This is a great location as well as it sits OFF I10, there are many places to go eat. The rooms here are very nice and clean. I...

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Helpful?
Thank Linda M
Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017

Front desk ladies were friendly and welcoming. We had a nice quiet room. Had a nightcap in the bar and breakfast in the cafe area - friendly staff. No complaints. Loved that I had several pillow firmnesses to choose from. Would definitely stay here again. Very close to UTSA without getting back in the traffic on the interstate.

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Helpful?
Thank Pamelita7117
About Hotel's Favourite Review
Honolulu, Hawaii
Reviewed 13 April 2017

The hotel is not on a main road, so it was very quiet. It is close to the highway, so traveling to other parts of San Antonio is pretty easy. The rooms are very comfortable and spacious. Housekeeping was good, and the staff was very friendly and helpful.

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Helpful?
Thank John T
Reviewed 26 March 2017 via mobile

Difficult to understand . Promised me 79.00 that night because of 3 other purchased days just to ultimately charge 115.00 not nice... frozen outdoor pool full of small black bugs nd 1 big yellow one with wings....

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Helpful?
Thank Jo T
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review

Dear Jo T, Thanks for bringing your concern to my attention. I'm thankful to you for choosing to stay with us. On the other hand, it is disconcerting to know that there is an issue with regards to your final bill. I understand that you are upset about this so I have sent you a private message to gather more...

McAllen, Texas
Reviewed 18 February 2017

This is the worst hotel I've ever been to. The rooms are not very clean, there are hair strands on the pillow. The receptionists don't know what they're doing. They charged my credit card twice, and when I complained to the manager, at first she denied charging me and then she refused to answer my calls (all my calls were...

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Helpful?
Thank Jen C
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review

Dear Jen C, Thanks for bringing your concern to my attention and choosing to stay at our hotel. It is disconcerting to learn about the issue with the charges on your credit card and the way your concerns were handled. I'm sure that our hotel staff did not intend to inconvenience you in any way since this is not typically...

Jeddah, Saudi Arabia
Reviewed 4 February 2017

This hotel is great , Is very clean , quality of sleep is comfortable , very quiet ,great location ,stuff are very nice ,special thanks to Staci in the reception, she is very nice and cooperative , thanks to every body works in this hotel .

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Helpful?
Thank aljabri2013
Reviewed 2 January 2017 via mobile

Great place to stay. Ver close to six flags. Very clean. Staff very helpful. About 20mins away from the Alamo. Easy access to the highway. Bathroom was clean. We will definitely be staying here again.

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Helpful?
1Thank William B
Reviewed 14 December 2016

This place comes highly NOT recommended not from just one visit but from two visits both with unsatisfactory customer service. I am convinced that they hire people to write some of these reviews. The first trip - they did not honor their word and tried to charge us for breakfast (which we had already paid for) then they tried to...

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Helpful?
Thank Danielle J
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review

Dear Danielle J, Thanks for leaving feedback about our property for both of your previous stays. Comfortable and friendly accommodations has always been a top priority and with that in mind, I regret to learn that you were met with disappointment on both occasions that you chose to be with us. I'm sorry if you feel like your concerns are...

College Station, Texas
Reviewed 12 December 2016 via mobile

Stayed here for a weekend for an event in Boerne. Great option as not far yet much less expensive. Lots of stores and restaurants nearby, in quite nice area. The room was clean, quite comfortable and very quiet, with a Keurig, fridge and microwave. The parking lot was a little small so it was hard to snag a spot in...

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Helpful?
Thank AccidentalTexan
Medford, Oregon
Reviewed 2 December 2016 via mobile

If you happen to be coming here from wherever for the SAMA training, stay here. Convenient, clean, nice staff and a complementary shuttle that will take you anywhere in a 5 mile radius). Would definitely stay again. Close enough to restaurants but also close to Walmart for stocking snacks, etc. room had a fridge, micro, keurig, sink, and so forth.

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Helpful?
Thank CollegeChic27

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn & Suites San Antonio Northwest. Discover all that San Antonio has to offer at the convenient, comfortable Holiday Inn & Suites San Antonio Northwest near UTSA. At our hotel, you will find modern luxury and contemporary southern hospitality. The Holiday Inn & Suites San Antonio near Six Flags is located at the heart of shopping, dining, entertainment and the arts in the Northwest corridor of San Antonio. We are located minutes from Six Flags Fiesta Texas, The Shops at La Cantera, The Rim Outdoor Mall, La Cantera Golf Resort, UTSA, USAA, Medical Center, Valero, KCI, NuStar, FBI Regional Offices, and many more. Getting here is fast and convenient too. Out Hotel boasts easy access to IH-10, Hwy 1604, Loop 410 and IH-35. We are about 10 miles north of the San Antonio International Airport, Downtown San Antonio and the Riverwalk. Whether you are coming to San Antonio for business or just for fun, your room at the Holiday Inn & Suites San Antonio near UTSA is your personal retreat. With amenities such as complimentary Wi-Fi Internet Access, outdoor Pool and Hot-Tub and Kem's, our full service restaurant and bar; you'll have room to work, relax and make the most of your day. ... more   less 

Additional Information about Holiday Inn Hotel & Suites San Antonio Northwest

Address: 5535 University Heights Blvd, San Antonio, TX 78249
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 6,335 - ₹ 12,089 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites San Antonio Northwest 3*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#42 Business Hotel in San Antonio
#64 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites San Antonio Northwest staff and other travellers.
1 question
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Colorado Springs, Colorado
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites San Antonio Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 4th floor was nice and quiet. Close to many attractions and restaurants. About 20 minutes from the riverwalk/downtown.”
Pamelita7117, 18 Apr 2017 | Read review
“Just don't go”
daniellej428, 14 Dec 2016 | Read review
“Ask for a clean room”
807mitchells, 18 May 2016 | Read review
“front suite”
Mora-20015, 10 Aug 2015 | Read review
“great gym!”
Gbiedron, 11 Jun 2015 | Read review
5 of 5
HolidayInn.com
US$ 116* /night
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PricelineUS$ 115
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Prices are for 1 room, 2 adults
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