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Eilan Hotel & Spa, Autograph Collection

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Eilan Hotel & Spa, Autograph Collection
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722 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Houston, Texas
Reviewed 1 week ago NEW

From the subliminally rude front desk personnel to the bartender with the ‘devil may care attitude’, my room had to be switched after first glance - all in less than 24 hours! kept me on the fence. Amenities fee is + $22/day and qualifies you for a lot of things. It is a well-appointed property (except for the self-park situation...

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Helpful?
Thank Jay H
Reviewed 1 week ago via mobile

The hotel is great located, 2 min to six Flax or la Cantera, we stayed two nights, I didn't use the SPA but looks super nice, nor the restaurants. The rooms are great and chic. It has valet parking service. I did used the gym and is great it has a lot of treadmills and elyptics. The swimming pool looked...

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Helpful?
Thank Ana L
Massachusetts
Reviewed 1 week ago

The Eilan Hotel & Spa is a breathtakingly beautiful property on the edge of hill country deep in the heart of San Antonio. Its conveniently located right off I-10, near La Cantera and San Antonio's newest shopping destination The Rim. Shopping, restaurants and attractions (you can see Six Flags from your room) are a hop, skip from this property. The...

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Helpful?
Thank 1blkhny
Tx
Reviewed 1 week ago via mobile

Overall it was ok but I would suggest staying at another resort like la canterra They told us the restaurant and bar would be open until 12:00 last call 11:30 on a Saturday night... we went to the movies and elected to return to our " full service " luxury hotel and they announced it was last call at 10:30...

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Helpful?
Thank DJPTX
EilanMgr, Manager at Eilan Hotel & Spa, Autograph Collection, responded to this review

DJPTX, Thank you for bring the early closing issue to our attention. I assure you it was an oversight and I will resolve it. Please keep in mind, going down the street to that other resort you don't have the access to independent restaurants and bars right outside the hotel, like you do at Eilan. Our community gives you the...

San Antonio, Texas
Reviewed 2 weeks ago

Arrived by personal car to the property, which is located right next to Six Flags. They have a separate parking lot that is quite far but has golf cart shuttles to bring you back and forth, which I thought was pretty cool! The entrance and lobby are very welcoming and provide views of the surrounding plaza. The room was really...

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Helpful?
Thank Joaquin03
austin
Reviewed 2 weeks ago

We arrived late on 23 December, 2016 after a long drive. We decided to valet park for $35 as my husband was tired. The valet was sitting with his hotel pals all having a cigarette. He asked us 3x if we wanted to valet park as he really didn't want to do his job. I am also an asthmatic and...

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Helpful?
1Thank texan123Austin
Management response:

Dear texan123Austin, > > Thank you for Trip Advisor feedback in regards to your recent stay at the Eilan Hotel & Spa, Autograph Collection. > > As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology it seems that our...

Houston, Texas
Reviewed 3 weeks ago

I found the hotel on line. It was a little difficult to get to it and park, but well worth it. The room is spacious and well appointed. The bathroom is gorgeous. The hotel room overall is quiet and luxurious. The property itself reminds me of a cross between Florence and Sienna (spent summer vacation there this past year). A...

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Helpful?
Thank LizaG
Mexico Beach, Florida
Reviewed 3 weeks ago

I been there for the my first anniversary. It was fun and good. We been in coffee shop and JASMINE made so delicious coffee for me and i never forget the taste of the coffee and laso she was so funny and friendly with us. JASMINE help us to find shotel.

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Thank sasi100
Austin, Texas
Reviewed 3 weeks ago

We truly had a wonderful stay from beginning to end. I don't know that I've ever given any place 5 stars because my theory is there always has to be room for improvement. But for Eilan, I really cannot imagine our experience being any better. We took full advantage of all of the amenities. From virtual golf to wine tastings...

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Thank Kaylee K
Reviewed 4 weeks ago via mobile

We had a fantastic get-away weekend with some friends that was made even better by this over-the-top beautiful hotel. Not only was the property gorgeous, but the staff made all the difference. From the front desk crew, the guys doing valet, to Olrick guiding us through our complimentary wine and cheese tasting--the staff made the stay even better. And again,...

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Helpful?
Thank Shawn L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of Autograph Collection by Marriott, Eilan is ideal for both business and pleasure. The 20,000 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio. ... more   less 

Additional Information about Eilan Hotel & Spa, Autograph Collection

Address: 18603 la Cantera Terrace, San Antonio, TX 78256 (Formerly Eilan Hotel Resort & Spa, Autograph Collection)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: ₹ 17,497 - ₹ 23,897 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eilan Hotel & Spa, Autograph Collection 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#9 Spa Hotel in San Antonio
#13 Business Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#21 Romantic Hotel in San Antonio
#80 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Eilan Hotel & Spa, Autograph Collection staff and other travellers.
4 questions
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Dallas, Tx
15 days ago
Arlington, Texas
6 months ago

See all questions (4)

Questions? Get answers from Eilan Hotel & Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nicer views are North facing rooms, thin walls cannot be avoided.”
 of 5 bubbles 246jayh, 13 Jan 2017 | Read review
“Spring for the Upgraded Rooms -- the amenities are worth it!”
 of 5 bubbles 1blkhny, 9 Jan 2017 | Read review
“High floors facing I-10”
 of 5 bubbles Joaquin03, 2 Jan 2017 | Read review
“avoid this place: go to Hotel Emma”
  • ants in another counter of our room at Eilan Hotel, SA
 of 5 bubbles texan123Austin, 31 Dec 2016 | Read review
“All rooms are equal.”
 of 5 bubbles LizaG, 30 Dec 2016 | Read review
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