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Eilan Hotel & Spa, Autograph Collection

873 reviews
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Traveller (251)
Room & Suite (289)
Pool & Beach (84)
Overview
  • Excellent68%
  • Very good16%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“virtual golf”(16 reviews)
“beautiful hotel”(67 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.5 Star Hotel
All hotel details
Offers from Eilan Hotel & Spa, Autograph Collection
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (873)Write a Review
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1 - 5 of 859 reviews
Reviewed 5 days ago

Hotel staff is amazing. I held a meeting here January 18-20, 2018 and entire meeting onsite was flawless. Hector Sotero, JR Gonzales, Leslie, Art, Jason (PSAV) and Mark (PSAV) made sure to handle ever detail. Hotel is not located downtown however onsite has a couple...More

1  Thank swellsr2018
Response from Manny G, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 4 days ago

Thank you swellsr2018 for highlighting what more people in San Antonio need to know, that Eilan Hotel & Spa has bar-none, the best Banquet and Catering team of any hotel in San Antonio. We also have plenty to offer both on property within Eilan, in...More

Reviewed 6 days ago

Great massage and great feeling afterwards in the relaxing room. I almost went to sleep in their. I finished it off in the steam room to detox the body. Shower area is great to wash everything off before enjoying the rest of time at the...More

Thank JRodzmerc
Response from Manny G, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 4 days ago

JRodzmerc thank you for the great spa promo. You make me want to go book a treatment right away myself and I can vouch for the quality of our providers. We are also glad you enjoyed the rest on your stay at Eilan Hotel &...More

Reviewed 1 week ago via mobile

This place is spotless clean. The resort is beautiful and well put together. The hotel staff is amazing. The spa is breathtaking and very nice. I certainly enjoyed my stay here and have been here numerous times.More

1  Thank Vasco T
Response from Manny G, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 4 days ago

Dear Vasco T., On behalf of the caring, hard-working employees of Eilan Hotel & Spa, thank you for the kind words and for noticing the work that often happens quietly behind the scenes to ensure that we meet or exceed the expectations of guests like...More

Reviewed 1 week ago

I have, through business, stayed nearly exclusively at the Eilan for several months. The staff go above and beyond with all facets of the stay, from room and board, to providing day to day needs and exceptions. Due to work related business, there are plenty...More

Thank spambgon
Response from Manny G, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 4 days ago

Thank you spambgon for the kind words and for noticing the extra effort our team puts forth each and every day to make guests like you feel special and appreciated while staying at Eilan Hotel & Spa. Our success starts in the hiring process, because...More

Reviewed 1 week ago

Very Good Service! Pleasant staff. Nice area. You could add more things to the restaurant menu. We usually go to the hotel with our children They really enjoy your family suits but your dining options are limited.More

Thank CrisMon2018
Response from Manny G, Manager at Eilan Hotel & Spa, Autograph CollectionResponded 4 days ago

Thank you Mrs. Montemayor for your loyalty, feedback is a valuable gift and we greatly appreciate it. We actually have a new Chef Scott Cohen who joined us in December. Chef Scott is currently working on revamping and expanding the offerings on all our meal...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Spa
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Spa
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 222 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in San Antonio
#9 Luxury Hotel in San Antonio
#13 Business Hotel in San Antonio
#21 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 222 - US$ 433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in San Antonio
#9 Luxury Hotel in San Antonio
#13 Business Hotel in San Antonio
#21 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (251)
Room & Suite (289)
Pool & Beach (84)
Dining (59)
Amenities (102)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Stephen D
19 August 2017|
AnswerShow all 4 answers
Response from ds99ss | Reviewed this property |
I would not have an issue with a baby at this property.
0
Votes
hellogoodbye_7
3 August 2017|
AnswerShow all 4 answers
Response from Lawrence77008 | Reviewed this property |
Pool is nice and yes a bar, but not a big resort scene like hyatt hill country. More laid back music in weekends I think
1
Vote
AmandaFoxy9
6 January 2017|
AnswerShow all 4 answers
Response from Manny G | Property representative |
There is also an indoor pool that is temperature controlled that is available year-round.
0
Votes
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12
Room Tips
"no tips needed. All expectations were meet."
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"If you have any additional requirements, talk to the Hotel staff. If it is at all possible, they'll help..."
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"Iron was dirty, only one robe, more towels, deeper cleaning"
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"Housekeeping does not check under beds, they didn’ t make the room cleaning one day, the breakfast very slow..."
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