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BEST WESTERN PLUS Hill Country Suites

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BEST WESTERN PLUS Hill Country Suites
BEST WESTERN PLUS Hill Country Suites
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302 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Austin, Texas
Reviewed yesterday NEW

I really enjoyed my stay at Best Western... The employees were very friendly and they greeted us as soon as we entered... Not all Hotels does that... Either you're waiting to check in, because the employee is not at the desk, or they are to busy to greet you...

Review collected in partnership with Best Western
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Helpful?
Thank 519charlenem
Kamloops, Bc
Reviewed 3 days ago NEW

We stayed here twice while on a golf trip to Texas. It was a great location for golfing and touring the Hill Country and Natural Bridge Cavern during our stay. You do need to check the access as the road in front is one way so you have to do a little round about to get in. Staff were friendly...

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Helpful?
Thank Tim R
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel. I would also like to thank you for your patience and understanding during our renovations. We hope you will return so see our improvements.

Spring Branch, Texas
Reviewed 1 week ago NEW

Outstanding Experience and Stay. Wonderful and very professional Staff. Service. Staff went out of their way to accommodate our stay. Hotel cleaniness (room, bathrooms, guest room, etc) were the Excellent. Cleanliness better than 5 star hotels I have stayed in. Outstanding value for the money.

Review collected in partnership with Best Western
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Helpful?
Thank goldenfalcon1952
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Wow! On behalf of all the staff, we would like to say "Thank You" for your great review. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. Receiving feedback such as yours means the world to us. We hope to see you again...

Port Lavaca, Texas
Reviewed 1 week ago

The one woman that couldnt speak much english was the friendliest and most helpful person. Excellent staff and rooms were nice and clean. Didnt hear noises from other guests slept like a baby. Breakfast was delicious and got a free newspaper at my door. About 5 minutes away from US citizenship and immigration services. Beware google maps will send you...

Review collected in partnership with Best Western
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Helpful?
Thank Texasangler06
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

I am thrilled to hear you enjoyed your stay here at the Best Western Plus Hill Country Suites. I would like to personally thank you for providing our hotel with such wonderful feedback. I will be sure to share your kind compliments with all of our staff. We hope to see you again soon.

Reviewed 2 weeks ago

We had 5 rooms and stayed here for 3 nights for a family event. We probably should have checked out after the first day. Rooms were not cleaned on a daily basis, even though we asked. Guess they assumed we didn't need service because we are pretty clean people. In fact, one of the rooms was never cleaned and of...

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Helpful?
Thank Snehal B
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

I am very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Please feel free to contact me directly to discuss your experience and the employees that failed to assist you throughout your stay. This level...

Houston, Texas
Reviewed 3 weeks ago

We landed a construction contract in April 2016 in San Antiono Texas and were Scouting a location near our Project. My wife read some reveiws on Pricing and Proximity at Best Western located 18555 US Highway 281 N. and found what would be a perfect fit. From the Onset, We were greeted with a welcoming smile and fresh coffee. Myself...

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Helpful?
Thank royrod2004
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for the outstanding review. We are thrilled to hear that you enjoyed your stay with us as much as we enjoyed having you as our guest. We will miss ROD Group and hope you will comeback to visit. Should you need anything please do not hesitate to contact us. Sincerely, Your Best Western Family.

Porter, Texas
Reviewed 4 weeks ago

We enjoyed our stay here as we attended our granddaughter's volleyball tournament. Very quick access to hwy 281 & loop 1604. About 15 minutes to Alamodome. Plenty of restaurants in 5 to 10 minutes. Erika was the ideal employee.

Review collected in partnership with Best Western
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Helpful?
Thank thomaseB1629ZC
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that Erica made your stay pleasant. I will be sure to share your kind review with Erica and the rest of our staff. We hope to see you back soon.

Eagle Pass, Texas
Reviewed 15 January 2017

after a long day of dr appointments it was a blessing to come to the best western plus the front desk service was excellent and then when we got to the room I was amazed of how huge the room was 2 beds and a sofa bed, very clean and beds very comfortable. cant wait to stay there this coming...

Review collected in partnership with HP Windows 10
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Helpful?
Thank MARYJANERAMOS
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

We are thrilled to hear you enjoyed your stay here at the Best Western Plus Hill Country Suites. On behalf of all of us here at the BW Plus we would like to say "Thank You". We truly appreciate the great review and we hope you will chose to stay with us whenever you are in San Antonio. Please feel...

San Antonio
Reviewed 2 January 2017

Hotel staff not friendly. They did not greet us, smile at us, or thank us once during our stay. The hotel room was a very nice, comfortable, decorated well. Happy with that, but not the hotel service we experienced.

Review collected in partnership with Best Western
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Helpful?
1Thank bethtx2016
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Please accept my sincerest apology for the inconvenience you experienced while staying with us. This level of service is certainly not acceptable and will be addressed with my front desk staff immediately. I hope that this experience does not leave you with a negative impression of our hotel brand. We would be honored to be allowed the privilege to better...

Lubbock, United States
Reviewed 2 January 2017

This hotel has never let me down. Always and will always stay with Kevin and his staff! Even during their busy times they still take time to make everyone feel as if they were at home! Everyone needs to stay at this hotel if ever in San Antonio!

Review collected in partnership with Best Western
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Helpful?
Thank ericar256
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for the outstanding review. We are thrilled to have your continued business and look forward to serving you in the future. Sincerely, Kevin M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 

Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: ₹ 5,713 - ₹ 10,081 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Orbitz, HotelsforEveryone and Best Western so you can book your BEST WESTERN PLUS Hill Country Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#15 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#79 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hill Country Suites staff and other travellers.
1 question
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Copperas Cove, Texas, United States

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Questions? Get answers from BEST WESTERN PLUS Hill Country Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the back as it is on a busy hwy if you are not use to that.”
 of 5 bubbles TimRodgers, 18 Feb 2017 | Read review
“Ask for a room away from laundry and noise, and of course a room they clean on a daily basis.”
 of 5 bubbles , 7 Feb 2017 | Read review
“Don't get a room near the pool.”
 of 5 bubbles KarenduP, 22 Dec 2016 | Read review
“I don't believe there is a bad location in this hotel”
 of 5 bubbles 168judithk, 11 Dec 2016 | Read review
“Rooms that overlook the front parking lot are loud due to traffic noise. (ask for a room that overlooks the back parking lot)”
 of 5 bubbles kmrekow, 14 Nov 2016 | Read review
5 of 5