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    Best Western Plus Sunset Suites-Riverwalk

    1103 E Commerce St, San Antonio, TX 78205-3305
    +1 877-959-1842
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    29/1/2018 30/1/2018
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    US$ 175
    US$ 175
    Traveller (164)
    Room & Suite (113)
    Dining (41)
    Overview
    • Excellent54%
    • Very good30%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “mission style” (26 reviews)
    “overflow lot” (16 reviews)
    Free Wifi
    Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Best Western Plus Sunset Suites-Riverwalk
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    Rooms
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (1,230)
    There are newer reviews for Best Western Plus Sunset Suites-Riverwalk
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    291 - 295 of 1,174 reviews

    Reviewed 27 March 2016 via mobile

    Got the train in from LA and the hotel is ideally located. 5 min walk from the station and also local attractions. Shame we're only here one night. The bedrooms are large and comfortable and the staff are very helpful. I never give the full...More

    1  Thank Rob W
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 31 March 2016

    Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...More

    Reviewed 25 March 2016

    Was skeptical because of the mixed bag of reviews on this place. First the Pros: This place is in an excellent location. We walked to our Expo at the convention center each day, avoiding the high priced parking (and lack there of) around the convention...More

    1  Thank Sandra P
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 31 March 2016

    Thank you for choosing the Best Western Plus Sunset Suites Riverwalk Hotel for your recent stay in San Antonio, TX. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service,...More

    Reviewed 24 March 2016

    Arrived after 10.00pm, first room assigned had not been made up, so switched to another room, but on ground floor, next to elevator and ice machine. However, there was limited nose this night. However as the dawn rose, so did the traffic noise outside the...More

    Thank BHEBfoodie
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 31 March 2016

    Thank you for your kind feed-back! We hope to see you again real soon. Your Best Western Plus Sunset Suites Riverwalk Hotel Family.

    Reviewed 23 March 2016

    Room was a nice size with sofa and sitting area. Clean. Breakfast was excellent. Were unable to keep noisy air conditioner on at night. Close enough to Riverwalk to be able to leave car in parking lot.

    Review collected in partnership with Best Western
    Thank 78judyh
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 31 March 2016

    Thank you and please come again.

    Reviewed 23 March 2016

    The hotel overall was good, but the bathroom had hair on the floor in several places on arrival. We informed front desk and they sent someone to clean it while we were out, but unfortunately they did not manage to clean all the hair from...More

    Review collected in partnership with Best Western
    Thank Sean B
    Response from bestwesternsunset, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 31 March 2016

    On behalf of my entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 113 - US$ 231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in San Antonio
    • #37 Business Hotel in San Antonio
    • #51 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, HotelsforEveryone, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Plus Sunset Suites-Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Best Western Sunset Suites - Riverwalk Hotel San Antonio ,
    • Best Western Riverwalk ,
    • Best Western San Antonio ,
    • San Antonio Best Western
    Add Photo Photos
    Traveller (164)
    Room & Suite (113)
    Dining (41)
    Pool & Beach (1)
    Hotel & Grounds (152)
    Bathroom (8)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    mbmindy29
    4 December 2017|
    AnswerShow all 3 answers
    Response from Tony V | Property representative |
    Dear Ms. Black; I'm sorry to hear about the confusion on the parking fee. Most large cities have limited downtown parking and therefore charge for parking...ours is much less than the downtown properties. I would love to... More
    0
    Votes
    Abby T
    25 March 2017|
    AnswerShow all 7 answers
    Response from Tony V | Property representative |
    Oh dear, unfortunately not, but if you need a pool or hot tub to relax in, our sister property will be happy to open its' doors to you, just check with our guest service agents.
    0
    Votes
    Ash H
    28 February 2017|
    AnswerShow all 4 answers
    Response from Tony V | Property representative |
    Thank you for the inquiry. Yes, there is a coin operated laundry on property - washer/dryer. The AT&T Center is about ten minutes by car, easy to get to.
    1
    Vote
    Room Tips
    "Top floor, north side, east end"
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    "Away from the Freeway noise"
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    "all rooms listed as Suites"
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    "Ours faced East Commerce- great view and little noise.5"
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