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BEST WESTERN PLUS Sunset Suites-Riverwalk

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BEST WESTERN PLUS Sunset Suites-Riverwalk
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sunset Suites-Riverwalk
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Showing 1,067: English reviews
Waco, United States
Reviewed 10 September 2015

Overall stay was good. Staff was helpful. Just needed more staff at check in when an event weekend is scheduled. Room was great. The check in the staffer was friendly but we waited 15 minutes before he got to us. He kept extending his conversation with the first guest which is fine but we were on a time constraint for...

Review collected in partnership with Best Western
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Helpful?
Thank Adam B
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

I would like to apologize for not exceeding your expectations. Please, please come again and give us another chance to prove to you how Wonderful we really are. Thanks

Pickering, Canada
Reviewed 8 September 2015

We can't say enough about Brenda. She was working the front desk on Sept. 2nd. We inquired about different restaurants along the river walk, Brenda recommended a restaurant that served great fish. We tried this restaurant, and we were very disappointed with the service and food. Upon returning from our night out Brenda inquired about dinner, we told her how...

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Helpful?
1Thank nancy r
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff (Brenda) exceeded your expectations. We hope to see you on your next visit to our Beautiful City.

Las Cruces, New Mexico
Reviewed 2 September 2015

This hotel is only a couple of blocks from the Riverwalk in a period building. The staff was very helpful and attentive. The room was very clean, well maintained and comfortable. We did not have any parking cost, in contrast to another review. While it does not offer some options many travelers want, such as a pool, the beauty of...

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Helpful?
1Thank Gini S
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments. Along with my team, we certainly look forward to welcoming you back in the future.

Philadelphia
Reviewed 31 August 2015

The hotel itself is very nice. Right on the main street and very easy to find. However, the parking is $14.00 per day. That's high! On the other side, the breakfast included in the price is good. The rooms are large and well decorated. The staff is friendly and helpful.

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Helpful?
1Thank Zelda1987
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you in the near future......

Great Bend, Kansas
Reviewed 29 August 2015

We do not travel extensively but do manage a vacation yearly. My sister and husband traveled with us to visit San Antonio, and they have traveled many places. I chose the motel, with some trepidation, not being familiar with the area, and we could not have been more pleased. From booking via phone with Cory to our experience while there....

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Helpful?
Thank terry c
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City.

Phoenix, United States
Reviewed 24 August 2015

When it says River Walk, read the small print. Rude Rude front desk ladies. Don't go there for a family trip, they don't have a pool. But it was built in the 1700s. Parking is down the street and you pay per night per car. Hot Texas summer and no swimming pool, what is that. But you can travel 7...

Review collected in partnership with Best Western
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Helpful?
1Thank Diane W
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

I would like to apologize for not exceeding your expectations on your 3 night staty with us. Thanks again for your comments and if you need to contact me please feel free. Best Western Blus Sunset Suites Riverwalk Hotel Osbry Millender GM, CHRM, CHA 210-223-4400 work 210-838-0197 cell -

Brenham,TX, United States
Reviewed 23 August 2015

We loved staying here, very convenient to downtown locations. Service and rooms were very nice. The only downside was having to pay for parking. Otherwise we enjoyed our stay at Best Western PLUS Sunset Suites- Riverwalk. While not on the River Walk it was convenient enough for the Alamo and the River overall .It was our first time at a...

Review collected in partnership with Best Western
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Helpful?
Thank Erika R
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you in the near future.

Reviewed 22 August 2015 via mobile

I was a little worried when we drove up top the hotel, but upon entering, I was pleasantly surprised. The lobby area was very pretty. The staff was very upbeat and friendly. Our room was very clean and spacious. I have absolutely no complaints about the room. It was a bit of a walk to get top the riverwalk, but...

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Helpful?
Thank Zipporah B
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for your recent stay at our hotel. We see that your stay was pleasant and that our accomodations and our staff had you feeling your BEST!! Thank you and Please come again soon.

Covington, Tennessee
Reviewed 20 August 2015 via mobile

Close to Amtrak station. Loved how the rooms were decorated. Would recommend this hotel to anyone looking for a nice hotel but not over the top fancy. I would say it is one of the best hotels I have ever stayed at and would stay here every time I visit San Antonio.

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Helpful?
Thank KD_Legend
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you! We hope to see you again in the near future......

Dallas, United States
Reviewed 18 August 2015

I visited hotel for a surprise birthdate trip of which was booked online as a package. I immediately contacted the hotel to confirm with the staff which advised me that my tickets would be provided upon my arrival which was a complete lie. I was mislead the entire weekend that I would get the tickets to talk to the GM/Osbry...

Review collected in partnership with Best Western
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Helpful?
1Thank Ericka J
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

I would like to apologize for not exceeding your expectations I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205-3305
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 9,810 - ₹ 14,388 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing, ground floor room.”
  • Kitchenette
  • Bed
  • Desk and sitting area
  • Bathroom space.
  • Sitting area
 of 5 bubbles Lestertheinvestor, 11 Mar 2017 | Read review
“Get a room on the side that doesn't face the street.”
 of 5 bubbles courtneyh29, 24 Feb 2017 | Read review
“top floor would be quieter”
 of 5 bubbles lloydw283, 16 Feb 2017 | Read review
“Second level!”
 of 5 bubbles 567travelor, 13 Feb 2017 | Read review
“By the parking lot was quiet”
 of 5 bubbles PKTexas, 12 Feb 2017 | Read review
5 of 5