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BEST WESTERN PLUS Sunset Suites-Riverwalk

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BEST WESTERN PLUS Sunset Suites-Riverwalk
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1,118 Reviews from our TripAdvisor Community

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Showing 1,068: English reviews
Start your review of BEST WESTERN PLUS Sunset Suites-Riverwalk
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Bella Vista, Arkansas
Reviewed 3 days ago NEW

Very good place to stay. Yes you have to walk under a freeway to get from hotel to Riverwalk but the underpass was well lit. It was close to everything. Very clean room and property. I bathed at night, my husband in the morning. He ran out of hot water once so bathe at night! The staff was wonderful and...

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Helpful?
1Thank patti r
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Great proximity to the convention center (<0.5 miles walk under the freeway). Historic building with authentic wood floors. Rooms are a good size, with a sitting room space. Small kitchenette with microwave, fridge and coffee maker. Comfortable bed and pillows. Very courteous and friendly, helpful staff. They go out of their way to make you feel comfortable and assist in...

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Helpful?
1Thank Lestertheinvestor
About Hotel's Favourite Review
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Yes, if you like a place with charm, history, in Downtown San Antonio that is reasonably priced and the service is above all others, then we'd love to have you with us...wait, you just said all that :), THANK YOU. We'd love to have you back very soon.

Vancouver, Canada
Reviewed 5 days ago NEW

Pros: - Location, location, location (I gave 4/5 for this hotel mainly because of the great location despite a reasonable price: it is located about 2 blocks from the Riverwalk, and 3 blocks from the Alamo) - Parking available for a surcharge - Large rooms, comfortable beds - An average gym However: - The breakfast is below average - The...

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Helpful?
1Thank MonkeysandWine
San Antinio
Reviewed 5 days ago NEW

great place to stay. Trolley right outside hotel. very convenient. lots of help, coupons on request. Great breakfast! Make sure to have correct change for trolley. Everything is in range of trolley. Rooms were very clean. Great sitting areas.

Review collected in partnership with Best Western
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Helpful?
1Thank 706clarao
Buffalo, New York
Reviewed 5 days ago NEW

Priced right,location very good,clean, historical,(was a hard ware store at one point,check inn easy,room clean,pleasant smell,micro,fridge,wet bar,breakfast staff helpful,pleasant food hot fruit,yogurt,eggs waffles,juice,COFFEE.lots of COFFEE! oatmeal,& other cereals.

Review collected in partnership with Best Western
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Helpful?
1Thank trolleytoken1
Midland, Texas
Reviewed 1 week ago

checking in was past 4 pm since rooms were not ready the lobby was full of the guest checking into their room but couldn't since they were not available.I think for the rate we paid enough housekeeping should be available to make sure all rooms are done by 3pm

Review collected in partnership with Best Western
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Helpful?
Thank 741venessaf
Halifax
Reviewed 2 weeks ago

Nice hotel, well situated to take advantage of the down town area. Friendly staff, nice clean rooms, all of which I had come to expect from a Best Western Plus. The only down side was the breakfest was not to the standard I had come to expect in the BW Plus chain. On the up side Tony G's Soul Food...

Review collected in partnership with Best Western
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Helpful?
1Thank Mike E
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We're glad you enjoyed your stay and always welcome both positive or suggestive feedback. Don't hesitate to tell us more about your breakfast experience, maybe we missed something during your stay.

East Longmeadow, Massachusetts
Reviewed 2 weeks ago

This Best Western deserves the Plus rating. Staff are very friendly. Rooms very comfortable. Breakfast area large and hot breakfast food excellent. Approximately 5-10 minute walk to the Riverwalk, down a busy but well lit Street.

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Helpful?
1Thank Brandy P
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for the wonderful review. We're very proud of our property, and our guests are always number 1 on our list...BW Customers are a true PLUS!!!

Timpson, United States
Reviewed 2 weeks ago

Only had hot water one day, Smoke alarm battery was low and hotel would not replace it, would not accept forms given by the state for exemptions, had my truck broken into and merchandize was stolen in the parking lot of the hotel while security was supposed to be there. Breakfast was good and cleanliness was fine, but there were...

Review collected in partnership with Best Western
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Helpful?
Thank 649teresaj
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Completely dismayed. Obviously we want to make it right by you and would love to be contacted directly.

Fullerton, California
Reviewed 3 weeks ago

Spent our honeymoon there and was very pleased with service,location and found it to be a very romantic city to visit. I will make Best Western my choice of hotel and look forward to continue to use TripAvisor for our future trips

Review collected in partnership with Best Western
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1Thank 766antoniav
Tony V, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wow, so glad you chose us and our beautiful city for such an important life event. We wish you much happiness, good health and love always! Our best to you...come back and see us very soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205-3305
Region: United States > Texas > San Antonio > East Side
Price Range: ₹ 9,695 - ₹ 14,346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sunset Suites-Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing, ground floor room.”
  • Kitchenette
  • Bed
  • Desk and sitting area
  • Bathroom space.
  • Sitting area
 of 5 bubbles Lestertheinvestor, 11 Mar 2017 | Read review
“Get a room on the side that doesn't face the street.”
 of 5 bubbles courtneyh29, 24 Feb 2017 | Read review
“top floor would be quieter”
 of 5 bubbles lloydw283, 16 Feb 2017 | Read review
“Second level!”
 of 5 bubbles 567travelor, 13 Feb 2017 | Read review
“By the parking lot was quiet”
 of 5 bubbles PKTexas, 12 Feb 2017 | Read review
5 of 5