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Homewood Suites by Hilton San Antonio Northwest

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Traveller (90)
Room & Suite (51)
Dining (11)
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Overview
  • Excellent53%
  • Very good26%
  • Average10%
  • Poor7%
  • Terrible4%
Travellers talk about
“full kitchen”(19 reviews)
“social hour”(9 reviews)
“living room”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton San Antonio Northwest
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton San Antonio Northwest
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (621)
There are newer reviews for Homewood Suites by Hilton San Antonio Northwest
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311
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43
26
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All reviewsfull kitchensocial hourliving roombreakfast and dinnerhome away from homemedical centercomplimentary breakfastevening receptionwould stay here againsea worldclean hotelconvenient locationfiesta texasking suiteexcellent staygreat place to stayeasy access
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71 - 75 of 597 reviews
Reviewed 3 July 2017

Awful customer service with terrible design flaws. Water goes ALL OVER Bathroom floor when showering, our fridge was broke so they provided ice to cool our things and the ceiling fan was broke and not repaired as well.More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Mellanie K
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 5 July 2017

Please accept our sincerest apologies for failing to exceed your expectations on a recent visit. While we do our best to always deliver a smooth experience, it appears we fell short and did not accomplish this during your stay. Thank you for taking time to...More

Reviewed 3 July 2017

This is the second time i stay at this Homewood suites hotel for business and just like the first time i am very pleased by the friendlyness of the staff and the services. The hotel is located with easy access to major roadways and has...More

Review collected in partnership with Homewood Suites by Hilton
Thank Y9690RJsergiov
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 5 July 2017

Thank you for choosing Homewood Suites San Antonio Northwest, we are delighted you've chosen to stay with us a second time! We appreciate your feedback and are happy to hear you've enjoyed both stays. We look forward to welcoming you again.

Reviewed 2 July 2017

I always stay here when in NW San Antonio. The hotel is always very clean. There only two washers and dryers and it's hit or miss when they are available. The breakfast is good and hot. Usually eggs, bacon or sausage, potatoes, pancakes, danishes, cereals,...More

Review collected in partnership with Homewood Suites by Hilton
Thank TexasSalsera
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 3 July 2017

Thank you for taking the time to share comments on your recent stay, we appreciate the feedback. We hope you will continue to choose Homewood Suites San Antonio Northwest when in town and look forward to welcoming you back soon.

Reviewed 1 July 2017

This a great location with lots of restaurants. The hotel is clean and what you would expect in Homewood suites. For family of four with older kids; room were small and no rollaway beds were available.

Review collected in partnership with Homewood Suites by Hilton
Thank turne23
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 3 July 2017

Thank you for choosing Homewood Suites San Antonio Northwest. We are happy to hear your room was clean and you found our location to be convenient. We appreciate your comments and hope to welcome you again soon.

Reviewed 30 June 2017

The good: tastefully furnished room; private master bedroom; fresh breakfast in a large, well-designed eating space; GREAT coffee 24/7; warm, friendly staff; affordable price; convenient location with easy-in/easy-out, near I-10. The bad: pool much smaller than anticipated, sofa-bed slept like a sofa-bed - caved in...More

Thank GreenwoodTravels
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 30 June 2017

Thank you for choosing Homewood Suites San Antonio Northwest for your recent stay. We appreciate you taking the time to provide us with such detailed feedback. We are delighted to hear you enjoyed your newly renovated suite, found value in the rate with the amenities...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 117 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Business Hotel in San Antonio
#54 Romantic Hotel in San Antonio
#73 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 117 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Business Hotel in San Antonio
#54 Romantic Hotel in San Antonio
#73 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (51)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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TXAg1999
12 August 2017|
AnswerShow all 2 answers
Response from Kristie B | Property representative |
Thank you for your interest in Homewood Suites San Antonio Northwest. Our hotel allows service animals. Anything not classified as a service animal is not allowed. If you have additional questions please feel free to call... More
0
Votes
SouthDakota21
13 June 2017|
Answer
Response from Kristie B | Property representative |
Thank you for your interest in Homewood Suites San Antonio Northwest! Our hotel is conveniently located off of I-10 and offers easy access to San Antonio. Camp Bullis: 7 miles Lackland Air Force Base: 19 miles Fort Sam... More
0
Votes
Nancy M
11 June 2017|
AnswerShow all 4 answers
Response from Kristie B | Property representative |
Thank you for your interest in Homewood Suites San Antonio Northwest. Our hotel has a lovely outdoor pool and BBQ area, however, does not have a hot tub. There are pictures of the outdoor pool and BBQ area on our hotel's... More
1
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Room Tips
"Corner rooms are great"
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"Corner suites are nice and roomy"
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"Ceiling Fan in bedroom"
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"I like to stay on a high floor away from the elevator so it is quiet."
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