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Hilton San Antonio Hill Country Hotel & Spa

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Hilton San Antonio Hill Country Hotel & Spa
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1,506 Reviews from our TripAdvisor Community

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Showing 1,480: English reviews
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Charlotte, North Carolina
Reviewed yesterday NEWvia mobile

It's an ok location but not too many restaurant choices nearby so have to drive out for dinner. There is an onsite choice with limited menu but I avoid onsite restaurants. Just before checking out, decided to try their breakfast and it was bad! for $14.99. Need to teach cook to learn to make pancakes. Room was good and clean....

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Helpful?
Thank Traveler2here
Brownwood, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

From the moment we set foot in the hotel, we were treated like royalty. Staff are so welcoming and accommodating. Our room was good size and very comfortable. Two queen beds. The bathroom is elegant and clean as is the hotel as a whole. The sink is not flush with the counter top so is stays pretty free of a...

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Helpful?
Thank S M
About Hotel's Favourite Review
Management response:

We appreciate your candid review regarding your recent stay with us. It was our pleasure to provide you with the comfort and convenience needed for an exceptional stay. Thank you for your kind words for our hotel and staff. We apologize if you experienced any inconvenience with your breakfast buffet, and these comments will be shared with our culinary team....

Windsor, Connecticut
Reviewed 3 days ago NEWvia mobile

Great weekend...relaxing place for our BMT graduate to chill out and relax. Easy access to and from the base. Pool area with the fire pits were awesome and loved the s'mores kits at the front desk! The front desk staff were helpful and gave us suggestions on where to take our BMT graduate

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Helpful?
Thank agroschel
Houston, Texas
Reviewed 5 days ago NEW

We booked a room with a courtyard view. My first to the front desk I was told that I had no specific room type. When I walked down to the desk I was told that the room faced the courtyard. I would never have known since all I could see was a roof. I called the GM, left a message...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L1803UBjamesf
Management response:

It is extremely disheartening to read your comments. Your stay with us is not reflective of a typical experience. We will follow up with our team to ensure we continue to provide our guests with the level of service and attention to detail they anticipate while here. We hope you will reach out to us directly should you wish to...

Portland, Texas
Reviewed 5 days ago NEW

Beautiful hotel and location was very accessible especially for visiting Sea World. Complimentary internet wasn't the best but that was very minor for us. Wonderful place to relax! Beautiful pools and outdoor space had beautiful views. We will be back!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mike & Tamara J
Management response:

Thank you for choosing Hilton San Antonio Hill Country & Spa for your recent stay in the area. We are delighted to learn that you considered our hotel to be a good value and appreciated the great amenities we offer. Please come back for another visit again.

League City, Texas
Reviewed 5 days ago NEW

Front desk is bad. No customer service at all. Our room was not cleaned and we had to walk through a hall smelling og something burning. Don't stay in the lobby! Shuttle service was prompt which is a plus and the movie and smores are great!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Juan P
Management response:

We appreciate the time you took to share your experiences with us. While we are glad that you enjoyed our complimentary shuttle service, as well as s’mores and a movie on our outdoor patio, we regret that we did not meet your expectations on every level during your stay. Feedback like yours helps us to better understand the needs of...

Houston, United States
Reviewed 6 days ago NEW

Great place to stay if visiting Sea World like we have done in the past. they have a free shuttle that really enhances this experience. We came lately just to spend the night visiting the Spanish Missions with Family. Good stay though the rooms could have been better cared for. (Toilet dispenser not secured to the wall, etc.) Otherwise a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeffreyn415
Management response:

Thank you for sharing your comments. It is always a pleasure to welcome back our guests and we thank you for taking the time to provide us with your feedback. We love knowing you found your stay at Hilton San Antonio Hill Country & Spa to be perfect for you, with our excellent location and comfortable accommodations. We are delighted...

Cypress, Texas
Reviewed 1 week ago NEW

Our room was too warm the entire stay & it was March! The lower level has a bad smell & hallway was not very clean. Our dresser drawers did not even stay closed but staff did fix that. Staff flushed AC but our room remained too warm:(

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mnmcole
Management response:

Thank you for choosing to stay at Hilton San Antonio Hill Country & Spa. We couldn’t be more disappointed to read that that we were unable to ensure that your entire visit exceeded your expectations. We deeply regret when any issues arise for our guests and always work quickly to resolve concerns as swiftly as possible. Your experience is not...

Nashville, Tennessee
Reviewed 1 week ago

It is a nice resort. The executive suite rooms had a large bedroom and bathroom bedroom. The walk-in closet with robes was a nice touch. Easy access to tmajor highways, shopping, and restaurants made the location great for us. The Nice experience with very helpful staff. Would definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen D
Management response:

Your brand loyalty means so much to us, thank you! We are always happy to ensure that our guests are treated to a great stay here at Hilton San Antonio Hill Country & Spa. Our team will be happy to know they left you with a positive impression of their efforts. We are pleased that you enjoyed your spacious guest...

Durango, CO
Reviewed 1 week ago

This Hilton is not meeting the Hilton standards. The hotel has a number of maintenance issues and the staff does not seem to care. Worst experience I have had at a Hilton property. Cost to quality is just not there. To top it off margaritas with cheap tequila are $13, $15 with tip.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ErikPotter
Management response:

We are truly disappointed if you experienced any issues during your stay. Your comments will be shared with our associates and management team so that we can improve our on-site service and hospitality. Our guests' satisfaction is greatly important to us. Thank you for reaching out to us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251-4125
Region: United States > Texas > San Antonio > Far West Side
Price Range: ₹ 8,184 - ₹ 19,772 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
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Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Family Hotel in San Antonio
#60 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travellers.
8 questions
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a a room farther from the elevators to reduce the noise.”
 of 5 bubbles Firefly_101, 18 Feb 2017 | Read review
“I think all the rooms should be good as the Hilton policy removes any guest for disturbance if they have to be dealt with more than once.”
 of 5 bubbles 110sm, 4 Feb 2017 | Read review
“Beautiful lounge, Big Screen TV and very nice seating; Excellent Patio with several outdoor fireplaces.”
 of 5 bubbles kevmwill310, 28 Jan 2017 | Read review
“Great for business not a romantic getaway hotel”
 of 5 bubbles DJPTX, 7 Jan 2017 | Read review
“We loved staying on the Executive level where breakfast was included.”
 of 5 bubbles jmlion83, 31 Dec 2016 | Read review
5 of 5