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Holiday Inn Express San Antonio Airport North

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Holiday Inn Express San Antonio Airport North
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54 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Level Contributor
213 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 August 2016 via mobile

Quiet location off the freeway. Welcoming staff. Clean rooms. Great air conditioning. Ample breakfast. Great value. Parking area is in back of hotel. Rear door access. Limited paring lot access after 10 pm. We have stayed here before and enjoyed our stay both times.

Helpful?
Thank MDNied
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear MDNied, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note the cleanliness of the rooms are at par and found the rates affordable. Your positive feedback encourages our team members to work even harder and consistently delight our guests.... More 

Puebla, Mexico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2016 via mobile

My familiy was robbed here! The back window of the SUV broken inside of the closed parking lot. Just steps from their room. All of this happened before 8am when going back to the room to get the stroller and the kids. Had to call the police on summer vacation with two small kids scared.

Helpful?
Thank JessGo5
HIEXSAAN, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear JessGo5, Thank you for taking the time to review our property. I am very disappointed to hear about your experience during your recent stay. Guest safety and security are of the utmost concern to us and we are committed to making every possible effort to provide a secure environment. Thank you for getting in touch with us. More 

Dallas, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 July 2016 via mobile

We have some mold on out tile in the shower. I provided photo so people will know I am being honest. The pool looked cloudy and a little dirty with dead bugs. The hot tub has one jet on it. None of these holiday inn express's are uniform in any means. It is a little out of the way from... More 

Helpful?
Thank Iggypop45
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear Iggypop45, Thank you for your feedback regarding your stay at Holiday Inn Express San Antonio Airport North, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bathroom cleanliness, pool and the hot tub. We will address these concerns. We take all reviews... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016 via mobile

Hotel staff were cordial, rooms were clean but small. Felt like could use some improvements in terms of space utilization, if staying for some days it becomes difficult to keep clothes etc. They have refrigerator inside the cabinet that could have been used to keep clothes. Bathroom was clean and well maintained. Breakfast was decent.

Helpful?
Thank Arun V
Calgary, Canada
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2016

I had a great stay at the Holiday Inn Express San Antonio Airport North. The price was very attractive, the location was convenient as I was headed to Austin the next morning, and the complementary breakfast was great with cheese omelettes and waffles. I highly recommend this hotel for travelers going north from San Antonio or people who need a... More 

Helpful?
Thank farouqm1
Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2016

This was a decent hotel. Free wifi, but terrible signal. It was clean, though our bathroom had a smell that was a little off. The room was at a very comfortable, cool setting and the breakfast was hot. We had wanted a room with 1 King bed, but they only had one with two double beds. They told us that... More 

Helpful?
Thank em l
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear em l, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our room, the temperature control in the room, as well as our hot breakfast. However, I was concerned to see that you were not impressed with the smell of our... More 

1 review
Reviewed 10 March 2016 via mobile

For under a hundred dollars it's a good place to stay in. We were just looking for a one night stay in San Antonio and my son loves to stay at the Holiday Inn express, he likes swimming pools. When we look in trip advisor and saw that it was under a hundred dollars, we went for it. It is... More 

Helpful?
Thank Rick A
HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Rick A, Thank you for your feedback regarding your recent stay with us. We are pleased that the hotel worked out well for you and your family. It would be a pleasure to have you back anytime. More 

Naperville, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 January 2016

My husband and I struggle when we travel to find a hotel we are both happy with. This hotel fit both our needs, was clean, comfortable and offered nice amenities. The breakfast was delicious. Definitely will return to this hotel again if we return to San Antonio. Location is nice as well - in a nice area.

Helpful?
Thank Natasia G
HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Natasia, Thank you for choosing our hotel for your stay in San Antonio. Customer service, quality and comfort are a priority for our guests and we strive to exceed your expectations. We are happy to hear that you had a wonderful stay with us and we look forward to welcoming you back again soon. Thank you for your review. More 

Del Rio, Texas
Level Contributor
264 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 13 November 2015

Noisy room - could hear person in room above pacing back and forth during night. Every step made ceiling creak. Could hear trucks from nearby highway. Turned on air conditioning to drown out noise from upstairs and highway. Air conditioning turns itself on and off - no way to keep fan on to drown out noise. When air conditioning turns... More 

Helpful?
Thank djfluth
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Dear djfluth, Thank you for taking the time to write a review of your recent stay. I sincerely apologize for any inconvenience you may have experienced due to the noise levels. Please allow me to follow-up on your concerns. I have sent you a private message in an effort to obtain additional information with the hope to regain you faith... More 

Rusk, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2015 via mobile

Very disappointed. Drove down to San Antonio tonight for an early meeting Monday morning. I went to the hot tub to relax after a 6 hour drive. We were sitting in the hot tub when the night manager Johnny comes out and kicks us out of the hot tub. I stay in Holiday Inns weekly and have ever been treated... More 

Helpful?
3 Thank Angie H
HIEXSAAN, Manager at Holiday Inn Express San Antonio Airport North, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. We are very disappointed to read your feedback regarding your recent six day stay as your experience is not reflective of our usual high standards. We are reviewing your feedback so that we can better understand your stay experience and take appropriate corrective action. Our... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites San Antonio Airport North offers 67 hotel Rooms and Suites, all equipped with refrigerator, microwave, coffee maker, iron and ironing board, hairdryer, work desk, 2 phones, one is a speaker phone. The hotel is just 5 miles from the airport and minutes from all of San Antonio's attractions. There is also complimentary high speed Internet access in all of the rooms and suites. Suites are equipped with all of the above, plus sleeper sofa. Upgraded suites with whirlpools are available. Included in the price of the room is a continental breakfast, consisting of cinnamon rolls, biscuits & sausage gravy, pastries, cereal, bagels, breads, fruit, yogurt, juices, teas, and coffee. On property we have: a 24-hour gift shop and convenience store; a 24-hour business center complete with fax, copier, PC, printer, and high speed Internet access; exercise facilities and sauna; heated outdoor pool and hot tub; guest laundry facilities; and complimentary airport shuttle. We are equidistant from both the downtown attractions (like the Riverwalk and the Alamo), and the two major theme parks (Sea World and Six Flags Fiesta Texas). We are only minutes from world class golf and shopping, as well as a variety of restaurants, movie theaters, and other leisure activities. ... more   less 

Additional Information about Holiday Inn Express San Antonio Airport North

Address: 16315 US Highway 281 North, San Antonio, TX 78232
Region: United States > Texas > San Antonio
Price Range: ₹ 5,198 - ₹ 8,413 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio Airport North 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express San Antonio Airport North Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Antonio Airport North staff and other travellers.
1 question
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Wichita, Kansas
over a year ago

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Questions? Get answers from Holiday Inn Express San Antonio Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms might be quieter.”
 of 5 bubbles djfluth, 12 Nov 2015 | Read review
“all floor in hotel were quiet”
 of 5 bubbles tfmcbri, 8 May 2015 | Read review
“just a place to spend a good night, rooms are ok, very good price, i use priceline real god web to have very good deals, if you don,t care the brand of hotel. you can`t select an especiffic hotel.”
 of 5 bubbles federicok631, 2 Oct 2014 | Read review
“Yeah.... book at any other hotel!!”
 of 5 bubbles brandonbatchelor1, 3 Dec 2013 | Read review
“Throw the room back to the service desk if it smells, apparently they will respond!”
 of 5 bubbles DeeEll57, 12 Nov 2013 | Read review
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