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SpringHill Suites San Antonio Medical Center/Northwest

Traveller (40)
Room & Suite (51)
Hotel website
3636 NW Loop 410, San Antonio, TX 78201-6500 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
Additional information
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Offers from SpringHill Suites San Antonio Medical Center/Northwest
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Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, ...More Norris Conference Centers and the famous Downtown Riverwalk and Alamo. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 90 - US$ 144 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
United States > Texas > San Antonio
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Traveller (40)
Room & Suite (51)
Dining (20)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Reviews (195)
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All reviewssuper targetjack in the boxsink and mirrorour stay was greatfront desk agentgeneral managerdouble bedyogurtsitting areaoutdoor poolupon checkexercise roomwonderful hotelup to datehowieharveymicrowave
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1 - 5 of 188 reviews
Reviewed 12 August 2018 via mobile

I took a break from writing reviews, as I felt there were already enough to allow for an objective assessment without rehashing what other people have already stated. That said, there are exceptions when a review is warranted. Our 'stay' at Springhill Suites SA Med...More

1  Thank Joshuaas
Response from Patricia C, General Manager at SpringHill Suites San Antonio Medical Center/NorthwestResponded 13 August 2018

Dear Joshuaas, Thank you for your feedback. I would like the opportunity to look further into your experience and follow up with you. The response you received from the Front Desk associate is neither acceptable nor consistent with Springhill Suites training. My apologies that your...More

Reviewed 23 July 2018 via mobile

Vacation I knew this was going to be a bad choice of hotels even before we left el paso. This is how it went... Day before we left 1/14, I called at 1145 p.m. to confirm the reservation only to be hung up on numerous...More

1  Thank lulu l
Response from Patricia C, General Manager at SpringHill Suites San Antonio Medical Center/NorthwestResponded 23 July 2018

Dear lulu, Thank you for your feedback. I'm very sorry to hear your experience was not what you would expect from Springhill Suites. I'd appreciate an opportunity to gather more information and speak to you regarding your stay. We strive to provide a high level...More

Reviewed 16 April 2018 via mobile

Last minute check in and a four night stay. We checked rates and ratings on the internet for several hotels in the area and then looked at a couple of them. This hotel seemed to be the cleanest on the outside and centrally located for...More

1  Thank 10ringtraveler
Reviewed 14 April 2018 via mobile

Beautifully renovated, and the staff is exceptional. The location is close to many of San Antonio's major attractions, and was easy to find. We had a wonderful stay, and will definitely be back! Thank you!

1  Thank Katie O
Reviewed 26 March 2018

We arrived on Thursday around 4pm(6 of us), we were in room 312. We reserved and paid on 2-28-18, so checking in was quick and easy. The room was nice, with the wood elements in the front area. We had a double bed and the...More

Thank carla482015
Response from Patricia C, General Manager at SpringHill Suites San Antonio Medical Center/NorthwestResponded 2 April 2018

Dear Carla482015, Thank you for your review. I'm so pleased you appreciated The West Elm décor package we have implemented. I enjoy the warm colors and wood elements as well. We are happy you enjoyed your visit to San Antonio and hope that you can...More

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Questions & Answers
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22 March 2017|
Response from CPatrick A | Property representative |
Thank you for reaching out. The renovation is scheduled to be completed by mid April. We hope to see you soon. Chris Adams
29 October 2016|
AnswerShow all 5 answers
Response from Scott A | Property representative |
Thank you for your inquiry, we do not have an evening reception but we do have a wonderful complimentary breakfast buffet. Our front desk agents can assist you in finding one of our numerous restaurants near by. We have a... More
16 October 2016|
AnswerShow all 3 answers
Response from sharonromenesko | Reviewed this property |
I am sorry, I do not know. I would call the hotel and ask. If you are getting a treatment ask if they transport to that location as well. They are very help and cooperative. Best wishes to you.
Room Tips
"The 3rd floor was cool and quiet, window facing front parking area"
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"stay somewhere else"
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"Odd numbered rooms away from both major highways"
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"Night staff much friendlier than day staff. Rooms will be given away even if you reserve a room ahead of time."
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