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Hampton Inn & Suites San Antonio / Northeast I35

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Traveller (21)
Room & Suite (10)
Dining (4)
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Overview
  • Excellent50%
  • Very good26%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Hampton Inn & Suites San Antonio / Northeast I35
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites San Antonio / Northeast I35
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (321)
There are newer reviews for Hampton Inn & Suites San Antonio / Northeast I35
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All reviewslight sleepercomplimentary breakfastclean hotelhousekeeping staffexcellent staythe breakfast areaindoor poolwafflesbeds were comfortablefront desk clerkenjoyed my stayconvenient locationa great place to staywould stay here againeasy accessfreewayplugs
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31 - 35 of 313 reviews
Reviewed 18 July 2017

I stay at Hampton Inns because they usually attract business professionals and you can count on a restful stay. This was not the case here. Lots of kids and running up and down the halls very late at night and the hotel front desk really...More

Review collected in partnership with Hampton
Thank TYLERJOE
Response from Amy C, Front Office Manager at Hampton Inn & Suites San Antonio / Northeast I35Responded 19 July 2017

Dear TYLERJOE I am very sorry your experience with our hotel. Yes the brand is generally known among corporate travelers, however is also known equally among leisure travelers especially during summer and holidays as San Antonio is one of the hot spots for leisure travelers....More

Reviewed 12 July 2017

We had an excellent experience at the Northeast Hampton in San Antonio. We asked for a special pillow and it was brought up to our room right away. Everything was clean and fresh and we were greeted promptly and with smiles all around. We will...More

Review collected in partnership with Hampton
Thank Elsa M
Response from Amy C, Front Office Manager at Hampton Inn & Suites San Antonio / Northeast I35Responded 15 July 2017

Dear Elsa M, Firstly I would like to thank you for taking the time to advise of your recent stay at Hampton Inn and Suites Northeast I-35. It is only through feedback such as yours that we are able to maintain and indeed, where necessary,...More

Reviewed 6 July 2017

We were disappointed overall with the experience we had at this hotel. Our rewards status was not recognized at check-in. Items we requested were not available in our room. The front desk staff was unwilling to deliver items to our room. The toilet was broken...More

Review collected in partnership with Hampton
1  Thank Matt W
Response from Amy C, Front Office Manager at Hampton Inn & Suites San Antonio / Northeast I35Responded 8 July 2017

Dear Matt W Thank you for taking the time to comment in regards to your recent stay at the Hampton Inn and Suites San Antonio Northeast. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More

Reviewed 5 July 2017

Impossible to sleep here! Hotel located directly across from heavily traveled I-35, in close proximity to railroad tracks with 13 trains loudly tooting their horns, and directly under the airport flight path. Earplugs provided by the hotel did NOT alleviate the noise sufficiently enough to...More

Review collected in partnership with this hotel
Thank henrysF9377XL
Response from Amy C, Front Office Manager at Hampton Inn & Suites San Antonio / Northeast I35Responded 8 July 2017

Dear henrysF9377XL, Thanks for your review. I'm sorry to hear you had a bad night's sleep because of the noise from the highway and train tracks. I wish you would have addressed this with us as we can offer a room on the backside of...More

Reviewed 5 July 2017

First time at a Hampton, room was nice. Bad experience though. We were deciding between a Homewood and a Hampton. My family likes the hot breakfast. We went to Hampton. The breakfast was good, but the juice machine was down. The manager could of sent...More

Review collected in partnership with this hotel
Thank emiliod484
Response from Amy C, Front Office Manager at Hampton Inn & Suites San Antonio / Northeast I35Responded 7 July 2017

Dear emiliod484, Thank you for taking a moment to leaving your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for incident with...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$ 117 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in San Antonio
#74 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 117 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in San Antonio
#74 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (21)
Room & Suite (10)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Mistyone2015
20 February 2016|
Answer
Response from Amy C | Property representative |
We are located 2 miles from Ft Sam Houston.
0
Votes
William B
9 February 2015|
AnswerShow all 2 answers
Response from Dennis J | Property representative |
Unfortunately we do not offer Shuttle service at this location.
0
Votes
Room Tips
"Find a room in a properly managed location with employees that understand company policy and customer care."
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"wear the ear plugs they provide!"
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"not real sure there is a good room given the trains"
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"Room facing away from highway are best - trains 24/7 are loud out front."
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